Helix LT - Touch to Assign Effect Not Working

[evolz]

I am trying to assign an effect to a foot switch and when I touch the designated foot switch when the effect is selected it no longer goes to the assign/save like it did before. Not sure what I did.

 

Any ideas?

[rd2rk]

You need to maintain contact for around 2 seconds.

Global Settings>Footswitches>Stomp Select = TOUCH or TOUCH + PRESS?

Clean the FS surface?

[Ashdautas]

On 3/16/2024 at 12:29 PM, rd2rk said:

You need to maintain contact for around 2 seconds.

Global Settings>Footswitches>Stomp Select = TOUCH or TOUCH + PRESS?

Clean the FS surface?

I am on a brand new and updated Helix and am having the same problem. Adjusting the global setting to TOUCH or TOUCH + PRESS did not solve the issue. Any further suggestions would be greatly appreciated. More background: I am making a new Preset, finished adding everything where I want it in the signal chain but nothing will allow itself to be assigned to a footswitch.

[rd2rk]

On 5/19/2024 at 6:59 PM, Ashdautas said:

I am on a brand new and updated Helix and am having the same problem. Adjusting the global setting to TOUCH or TOUCH + PRESS did not solve the issue. Any further suggestions would be greatly appreciated. More background: I am making a new Preset, finished adding everything where I want it in the signal chain but nothing will allow itself to be assigned to a footswitch.

 

Try a factory reset and if that doesn't work contact support.