anzapp Posted July 29, 2024 Share Posted July 29, 2024 Hello, I am using Line 6 Central (v 1.0.1) to update my Helix LT Firmware from 3.6 to 3.7.1. Although the system correctly recognises the Helix and downloads the new content, it cannot update it because Central is "Waiting for Helix LT", see screenshot. I never had problems updating my Helix. Am I the only one experiencing this issue? Is there anyone who could provide some support? Thanks a lot. Quote Link to comment Share on other sites More sharing options...
silverhead Posted July 29, 2024 Share Posted July 29, 2024 Try updating using HX Edit rather than Line 6 Central. Quote Link to comment Share on other sites More sharing options...
datacommando Posted July 29, 2024 Share Posted July 29, 2024 On 7/29/2024 at 12:17 PM, anzapp said: I am using Line 6 Central (v 1.0.1) to update my Helix LT Firmware from 3.6 to 3.7.1. Hi, I seem to recall this being mentioned elsewhere, and the solution was too shut everything down, remove the USB cable for about a minute, then reconnect and power up the Helix LT. Then update using the old Line 6 Updater which seemed to work fine. HX Edit cannot connect over USB to a hardware device in a failed state. My guess this is not really an issue with the software, but most likely USB which can be flakey at the best of times and seems to affect both Windoze and Mac users. The general consensus regarding updates is to NOT use a USB Hub, and shut down any other things that maybe running in the background that may push the update over the edge. Hope this helps/makes sense. EDIT: When all else fails - try this (remember: any reference to version numbers must be the latest ones) 2 Quote Link to comment Share on other sites More sharing options...
anzapp Posted July 29, 2024 Author Share Posted July 29, 2024 Thanks. I actually used the 'when all else fails' solution and it worked just fine for me. Thank you very much for the support. It is the first time I am having issues updating my helix so I was a bit puzzled. 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted August 12, 2024 Share Posted August 12, 2024 On 8/12/2024 at 11:26 AM, AnnaThompson said: Thank you for helping me out as well. No problem - Good to know that you are up and running. There are quite a few regular contributors in here who try to assist as much as possible, so you know where to look next time you’re stuck. Enjoy your new update. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.