buddyowens Posted Wednesday at 11:24 PM Share Posted Wednesday at 11:24 PM After doing 3.80 updates for both HX Edit and Helix Native (including 3.81 update for HX Edit on Mac Silicon), all is well with HX Edit. All instructions were followed, and LT firmware was also updated without issue. But in Helix Native, 3 Amps are greyed-out: Panama Red (Blue is not, and works), PV VitriolCrunch and PV VitriolLead. All others new amps are present and functional. Please advise. Quote Link to comment Share on other sites More sharing options...
silverhead Posted Thursday at 03:45 AM Share Posted Thursday at 03:45 AM Typically any greyed-out items mean there is insufficient DSP to add the selection. Helix Native has a Hardware Compatibility Mode parameter. Check to make sure it is set to OFF, meaning your DSP capacity is limited only by your computer’s power, not by the specified Helix device. Of course doing this would render your preset incompatible with the Helix device. 1 Quote Link to comment Share on other sites More sharing options...
buddyowens Posted Thursday at 06:12 PM Author Share Posted Thursday at 06:12 PM Thanks! You are correct--I had chosen a preset which was hitting DSP pretty hard. When I changed to a 'lighter' preset, the amps appeared. As I'm not a 'performing' musician, but working in a home studio changing the Hardwared Compatibility Mode in Helix Native also eliminated the issue. I much appreciate your timely and accurate response. Thanks, again. Quote Link to comment Share on other sites More sharing options...
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