New Helix won't change external amp channels

[Atomicsymphony]

Hi guys. So, my old Helix from 2017 fried. I mainly used it for a bit of FX, and as a backup for my Engl Powerball 2. It would control all 4 channels via the ext amp out, and in the command center I could assign whatever channel I wanted to any button. The options then were tip, ring, 1 and 2, or None, which equated to each of the 4 channels. I hadn't updated it since ver. 3.0 or something, because I got what I needed from it.

 

So, I finally bought a new one. I updated it immediately. Now, the "None" option is gone from the Control Center Amp Cntrl, and it won't let me switch channels the same way, or at all in Preset nor Snapshot mode. The upper right button (FS6) now reads PRESET/STOMP. I toggle to stomp, then it allows me to toggle through the amp channels. I'm hoping it's a simple fix and user error, but, I'm not a happy camper. Can anyone help? My old one did this with ease. Thanks.

 

I 

[Schmalle]

In Snapshot Mode use an Instant Command to set Ext Amp to 1, 2, 1+2 or None. The settings are per snapshot.

 

Since you've skipped several firmware versions: it might be a good idea to read the new manual otherwise you might miss out on some new features.

 

Have fun!