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Helix Rack issue- Tip of 1/4" TS cable broke off inside input jack


jayteebs
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The tip of a 1/4" instrument cable broke off inside the input jack of my Helix rack unit. I was wondering if anyone could tell me whether the input jack is enclosed or if I could just open the Helix up and push the cable tip back through the jack. I'd rather avoid using glue from the other side or anything like that if I can help it. 

 

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I haven't opened my Helix, personally, but I believe they are enclosed jack.  I've done this on other gear--I used a screw and threaded it gently into the open end of the broken plug tip.  You should be able to experiment on the piece of plug that is still attached to the cable to find the right diameter screw. Good luck!

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On 6/3/2025 at 6:58 PM, jayteebs said:

The tip of a 1/4" instrument cable broke off inside the input jack of my Helix rack unit. I was wondering if anyone could tell me whether the input jack is enclosed or if I could just open the Helix up and push the cable tip back through the jack. I'd rather avoid using glue from the other side or anything like that if I can help it. 

 

 

Hi,

 

Check out the video in the reply from @HonestOpinion in this link which shows the method of using a screw to remove the tip from the socket.

 

Hope this helps/makes sense.

 

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