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Helix Stadium - Midi "Note On" Instant Commands Unreliable


agentrm25
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Not sure where to post this but I think it could be a bug in the software.. I'd like to trigger a piece of outboard lighting controller gear which accepts Midi notes for pre-programmed lighting scenes. I'd really really like to use Snapshot control of instant commands to specify the note. After some doing I've been able to save different Midi notes to each snapshot (I think this process is unreliable as well), but the unit is VERY inconsistent on whether or not it sends the note, and even when it sends the note, I've timed it at least 10 seconds in some cases.

 

Just wanted to put this out there because again I"d really like this to be fixed or at least verified as an issue by others. Thanks!

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On 12/8/2025 at 1:12 PM, agentrm25 said:

Not sure where to post this but I think it could be a bug in the software.. I'd like to trigger a piece of outboard lighting controller gear which accepts Midi notes for pre-programmed lighting scenes. I'd really really like to use Snapshot control of instant commands to specify the note. After some doing I've been able to save different Midi notes to each snapshot (I think this process is unreliable as well), but the unit is VERY inconsistent on whether or not it sends the note, and even when it sends the note, I've timed it at least 10 seconds in some cases.

 

Just wanted to put this out there because again I"d really like this to be fixed or at least verified as an issue by others. Thanks!

 

Showcase may address this once the Showcase feature is ready for prime time, so to speak.  Reach out to support to find out if it is a bug.  The main Line 6 page has a box for this (normally lower left of the screen).

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Hello!

You’re likely seeing a software bug: snapshot‑triggered MIDI notes save inconsistently and sometimes send with long delays, even up to 10 seconds. Since MIDI should be instant, this points to unreliable snapshot recall. Others have reported e-zpassnc similar issues, so posting it to official support or forums can help confirm and push for a fix.

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