Presets not saving – blocks disappear after switching presets

[BenFM84]

Hi everyone,

 

got my Stadium today and I’m running into a strange issue with it and I’m hoping someone here has an idea.

 

Problem:

Presets do not save correctly. Any blocks I add are lost after switching presets.

 

What happens step by step:

 

1. I create a new preset and add two blocks.

2. I save it as a new preset.

3. Immediately after saving, the preset is empty and the blocks are gone.

4. I then add the same two blocks again.

5. I save the preset.

6. I switch to a different preset and then back.

7. The blocks are gone again – the preset is empty.

 

So basically, no matter how often I add blocks and save, the preset never retains them once I change presets.

I used a Helix Floor before and I’m generally familiar with the workflow. I’ve attached a screen capture showing my exact workflow.

 

At this point I feel like I’m missing something obvious, but I can’t figure out what. The Firmware is updated to 1.2.0.

Any ideas or hints would be greatly appreciated.

 

Thanks in advance!

Ben

[silverhead]

Are you naming the new preset when you save it?

[GT40Graham]

I have this problem and I think that it's the app not connecting properly with wi-fi. I make the changes in the app and then also use the "save" button on the Stadium. Try that.

 

Regards,

 

Graham.

[BenFM84]

Hello everyone,

 

many thanks for your comments. I powered on the Stadium this morning and the issue is now gone. When I was testing yesterday, it was directly after the firmware 1.2.0 update had finished installing. I assume that an additional restart was required and missing, which caused the issue. Now everything is working as expected. :) 

 

Yesterday, it didn’t matter whether I gave the presets a custom name or just used the default “New Preset”. It also made no difference whether I saved the preset via the app or directly on the hardware.

 

Thanks a lot! :)

Ben