delanthear Posted February 7 Share Posted February 7 Does anyone else's Stomp XL just randomly loses some of it's global settings. I use it regularly but every now and then I turn it on and the Up/Down Switch setting has reset to bank and it takes me AGES to work out how to change it back to preset because I can never remember what the setting is! This isn't a one off thing, it's happened 4-5 times in the last year, and is unrelated to powered changes. (I.e. worked that day when I gig a practice in the morning, turned up at a gig, plugged it in and it's reset again!) Quote Link to comment Share on other sites More sharing options...
delanthear Posted March 17 Author Share Posted March 17 Today I turned my Stomp XL on and the the far left foot switches have started moving between snapshots instead of preset. Why does it just randomly change global settings? It was fine yesterday! Quote Link to comment Share on other sites More sharing options...
datacommando Posted March 18 Share Posted March 18 On 3/17/2026 at 7:07 PM, delanthear said: It was fine yesterday! Hi, When weird stuff starts to happen without any reasonable explanation- perform a Factory Reset on the unit. HX Stomp/HX Stomp XL Button Combination Description Page > Update mode FS2 & FS3 Factory Reset FS1 & FS2 Reset Presets Upper & Lower Knobs Rebuild presets FS1, 2 & 3 Clear all presets/IRs/everything To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
theElevators Posted March 18 Share Posted March 18 Press BOTH the “MODE” and “TAP” footswitches together This toggles between: Preset Mode (scrolling presets) Snapshot Mode (Snapshot 1/2/3, etc.) I think this is what you did. 1 Quote Link to comment Share on other sites More sharing options...
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