jgrnfld Posted March 22 Share Posted March 22 I am having an issue using Helix Native with Cubase 15 Pro. I added the Native insert to my track and my guitar interface is a Soundcraft USB mixer. I can record the guitar just fine and I can apply the Native effects afterward but for some reason I can hear the dry guitar but I can’t hear the effects while I am playing. I have clicked the monitor icon and at one point it actually worked but then it stopped working for no reason and wouldn’t come back so it sounds like it might be a bug. Is anyone else suffering with this problem? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted March 22 Share Posted March 22 Total guess, but check that your mixer/interface is not passing the direct signal instead of the record/monitor signal. Otherwise, it's probably a Cubase problem, as Native works fine for me with other DAWs and different interfaces. Quote Link to comment Share on other sites More sharing options...
jgrnfld Posted March 22 Author Share Posted March 22 The guitar signal from the mixer goes to the Cubase buss and gets recorded. When I press the Monitor Icon, I should hear the Native sound but I don't. When I listen to whatever I have recorded, the Native sound is there but it would be nice to play the guitar with the Native sound. Quote Link to comment Share on other sites More sharing options...
datacommando Posted March 22 Share Posted March 22 On 3/22/2026 at 5:30 PM, jgrnfld said: The guitar signal from the mixer goes to the Cubase buss and gets recorded. When I press the Monitor Icon, I should hear the Native sound but I don't. When I listen to whatever I have recorded, the Native sound is there but it would be nice to play the guitar with the Native sound. Hi, You didn’t mention if you have read through the manual which mentions Live Input Monitoring Through Helix Native Plug-in on page 10, and setting up Cubase on page 8. https://line6.com/data/6/0a00051afef2673cd2e8a197b/application/pdf/Helix Native Pilot's Guide 3.80 - English .pdf Although, I’m a Logic user on a Mac with Helix floor as the USB interface without any issues. Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
jgrnfld Posted March 23 Author Share Posted March 23 Well, I have made some headway. The mixer was still playing the Dry guitar and Cubase was playing the Native guitar but the Native guitar volume was so low it was drowned out by the mixer's volume. I need to work on how to set the volumes so they are all balanced balanced and that shouldn't be much trouble. There's always something new to learn... Quote Link to comment Share on other sites More sharing options...
rd2rk Posted March 23 Share Posted March 23 Now you're seeing my point. If you are hearing (while recording) the dry guitar through the mixer, AND the processed sound at the same time (with the track monitor switch ON), then there should be a way, using the mixer controls, to mute the DRY guitar and hear ONLY the processed signal from the DAW. Every dedicated Audio Interface provides this function. It could be that your MIXER is designed to output both at the same time, but not either/or. What model Soundcraft mixer do you have? I'll check the manual and see if I can figure out what's up. 1 Quote Link to comment Share on other sites More sharing options...
jgrnfld Posted March 23 Author Share Posted March 23 Yes - what was playing from the mixer was the sound of my guitar going in. That sound then goes to Cubase where it's processed with the Native and that sound comes back to the mixer and then to the speakers. The original guitar sound was just drowning out the processed guitar sound so I muted the input sound but that still allows it to go to Cubase. It's all settled now and thanks for your help! 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.