vinny_x3 Posted June 8 Share Posted June 8 Hi everyone! As mentioned in the title, my Helix won't connect to my account, telling me I need to enable the connection. But the Wi-Fi is working, since I can log in to Stadium Edit with my account, and my Helix is recognized and visible on my network. Is this a known bug, or should I be worried? Quote Link to comment Share on other sites More sharing options...
Frank-alicious Posted June 8 Share Posted June 8 I have the same issue right now....frustrating but at least Im not the only one. "line 6 server not available. Please check the internet connection" is displayed when I try to log in from the Stadium. Wifi is connected and Im logged into the app. Quote Link to comment Share on other sites More sharing options...
Acker Posted June 8 Share Posted June 8 Hi! I have the same issue. Quote Link to comment Share on other sites More sharing options...
vinny_x3 Posted June 8 Author Share Posted June 8 I've noticed something: I used my Helix offline, away from home, with the group, and now, back home, the time changes about 5 seconds before my computer or phone. If I change the time manually and then back to automatic time with an internet connection, it's still about 5 seconds ahead. The first time I used my Helix, I couldn't log into my account, and it was due to a known bug: the time wasn't correct, even with an internet connection. I had to update it manually and then switch back to automatic. I don't know if this problem is similar... 1 Quote Link to comment Share on other sites More sharing options...
Frank-alicious Posted June 9 Share Posted June 9 I reset my Stadium XL back to factory settings and it seems to have fixed the issue. Im a newby in the line 6 group but is there a tech support phone number we can call with these issues? Quote Link to comment Share on other sites More sharing options...
vinny_x3 Posted June 9 Author Share Posted June 9 Hi ! It works, today... I don't know why... I think an issue from Line 6... Quote Link to comment Share on other sites More sharing options...
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