rjd0420 Posted June 11 Share Posted June 11 After almost a year, the output on my Helix floor either skips or diminishes for a split second. I changed cords, guitars, amplifiers, and outputs so I know the problem stems from the Helix. Any suggestions? Quote Link to comment Share on other sites More sharing options...
dandesy Posted June 11 Share Posted June 11 Wrong forum. But I’ve not experienced that. 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted June 12 Share Posted June 12 On 6/11/2026 at 1:27 PM, rjd0420 said: After almost a year, the output on my Helix floor either skips or diminishes for a split second. I changed cords, guitars, amplifiers, and outputs so I know the problem stems from the Helix. Any suggestions? Hi, I’m not entirely sure I understand what you are describing here. A bit more detail my be helpful. Try to be more explicit about the nature of the “skips” or “diminishes”. What are you doing when this occurs? Is it always at the same point, and how frequently does this happen? The usual “trick”, when your Helix starts to do weird stuff, is perform a Factory Reset. Hope this helps/makes sense. Reset Options Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note: Buttons are numbered from top left to bottom right. Quote Link to comment Share on other sites More sharing options...
datacommando Posted June 12 Share Posted June 12 On 6/11/2026 at 9:21 PM, dandesy said: Wrong forum. But I’ve not experienced that. Huh? The question is about Helix floor! Quote Link to comment Share on other sites More sharing options...
dandesy Posted June 12 Share Posted June 12 Sir, this is a Wendy’s Quote Link to comment Share on other sites More sharing options...
datacommando Posted June 13 Share Posted June 13 On 6/12/2026 at 2:42 PM, dandesy said: Sir, this is a Wendy’s No, it’s Thursday! Thirsty? Yes, I am - I need a drink! :-) Quote Link to comment Share on other sites More sharing options...
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