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Delays Stop Working When Switching Snapshots


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Having an issue with Delay blocks stopping to work when switching between snapshots.

I've setup a new preset and loaded in a single amp and the Elephant Man delay which is working fine. I then assign two switches (via Command Center) to be snapshots (1 and 2). I leave the delay on, and then switch to snapshot 2 and the delay stops working (but is still activated/"on" on the screen). I then switch back to snapshot 1 and the delay is still not working.

Turning the delay block off/on, or editing any parameters does not resolve the problem. Editing the delay block in Focus mode DOES turn the delay effect back on (I can audibly hear it) on, but as soon as I change the snapshot, it renders the delay inoperative (yet it remains "on" on the screen). I can just pick each delay going down the list, and it loads fine, but stops working as soon as I switch the snapshot. This is also happening within presets I have imported from my HX Stomp as well as within brand new presets. Rebooting does not resolve the issue. Interestingly, i do have some presets in which this doesn't happen. I am baffled, as I've been playing this for weeks and it's been fine. 

I think I have seen other posts on this forum with users having the same issue. Is anybody aware of this and/or are their recommendations to fix? Thanks

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Are you familiar with the Trails On/Off parameter? That controls whether the delayed notes keep sounding when the Delay block is turned off. Perhaps it needs to be set to On?

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FIXED.
A factory reset did NOT resolve it.

This may be a bug.
I discovered that if the delay's "mix" parameter is not different between the two Snapshots then it effectively turns off the delay when switching between snapshots (although it remains as "on" on the screen). Once I changed the mix parameter (20% in snapshot 1 and 30% in snapshot 2), the delay worked properly in both snapshots. Then, when I reset the delay mix parameter to be the same value, the delay stops working when you change snapshots.

I am experiencing this issue with the Elephant Man delay, and haven't tested it across all of the other delays. I also didn't have time to test if changing any other delay parameters has the same effect.
 

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