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Powercab software upgrade issue


iwanvandeweer
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So I've been trying to let my Helix change the cab per patch on the Powercab, and I've noticed that this is only able with the most recent software update. My laptop recognizes the Powercab, which is connected directly through USB, Reaper recognizes the Powercab... but when I start up Line6 Upgrader OR Powercab Edit it says No Device Connected... What am I doing wrong here?? 

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