Di-gold Skips/stutters On Playback Of Any Audio

[bart78660]

I have a DI-Gold Toneport. I have the latest drivers etc .

When I play any music through it, it intermittently skips or stutters like and old LP record that got bumped.

It happens through iTunes, on web sourced songs, etc.

 

When I connect headphones to the audio I/F of the computer, the music plays perfectly do it is related to the Toneport.

 

I have Windows 7.

 

If there are any adjustments to buffers or the like, I have no idea how to do it or what tool it is in.

 

Thanks in advance for suggestions.

[bart78660]

I found the buffer adjustment on Gearbox. I adjusted them from one end to the other but get no change. Still skips.

[Triryche]

Just for clarification, when you use the Toneport you are connecting your headphones and/speaker to the Toneport?

 

Did you previously have this working with no issues on a different computer?

 

Check out this doc:

 

http://line6.com/support/topic/217-usb-audio-troubleshooting/

[bart78660]

I figured it out.

I had recently added  a Wireless card. When I disabled it, the problem seems to have gone away. I re-enabled it and got the problem again. I'll monitor and see what happens.

BTW, I had already moved my USB connection to the rear of the computer, Set power to high performance, Adjusted the Toneport buffers, checked on USB drivers and all other drivers. I never got to the special site on USB drivers.

 

When I used my head phones in the Toneport jack, I get the issue. When I use my headphones on the headphone jack on the front of the computer, I do not have the issue.

 

Thanks for throwing me a troubleshooting link.