can not connect

[tonetonytone]

have been using a guitarport for years with gearbox with no issues on a mac osx 10.5.8

until guitar port stopped working, or so i thought, gearbox said nothing was connected

eventually replaced guitarport with a second hand x3 live 

tried to connect to computer still have exactly the same problem 

i have uninstalled drivers etc restarted re-installed etc. etc. etc.

 

when installing pod farm 2 

install failed

the installer could not extract files from the package for line 6 midi driver

 

when trying to install pod farm 1 

install failed 

the installer could not create the folder "/private/tmp/pod farm au plugin.pkg.1035rx0pvr".

 

installed gearbox without any issues, have tried a different usb cable that works fine

the software just isn't  recognizing the hardware

if anyone can help or point me in the right direction

would be really really really appreciated 

cheers tony

 

 

[Triryche]

I'm not a Mac guy, but it sounds like it could be a permissions issue.

 

When you say Gearbox installed, you will still need drivers for Gearbox to see it.

 

Don't worry about POD Farm 2, unless you paid for the upgrade.

 

Can the newest version of Monkey see it?

[tonetonytone]

thanks for the reply

 i can open gearbox ok i get a no hardware found window come up

click ok gearbox opens along with hardware memory window

gearbox window has usb icon flashing

 

line 6 monkey opens says connection usb ESN unknown

in the updates window 

    item                        installed           newest

drivers                            no                7.1.9

usb firmware               unknown          1.02

flash memory               unknown         2.01

license manager            1.07               1.06

monkey                          1.67               1.67

pod farm                           no                1.12

variax workbench             no                1.75

riffworks                            2.22             2.22

gearbox                            3.72              3.72

pod farm 2                        no                 2.57

 

if i click to update usb firmware 

click ok on software license agreement

then window pops up 

could not establish a connection to pod x3 live

please check your usb cable connections 

if the device is plugged in try disconnecting then reconnect ing the usb cable

have done that i have a couple of usb cables works fine with other stuff 

but are not recognised

[Triryche]

ESN unknown is a problem, it is the electronic serial number.

 

I would try to install on another computer, if it instals then at least you know it's not the GP or X3.

[tonetonytone]

have downloaded software onto windows 8 laptop 

i have a green light on guitarport 

i have connection usb, esn 00079720

there is no icon installed onto desktop 

cant find anyway of opening it

so cannot actually use the *+@%&* thing anyway 

have to leave it for now before my wife has an ex laptop

what was so wrong with windows 98 ?

[tonetonytone]

ok so with some inspired thinking and my determination to prove the human brain 

is smarter than a computer i have managed to get guitarport working on my wife's laptop

i asked my daughter to sort it

so the issue is clearly with my mac 

thanks for your help 

any further suggestions greatly appreciated

[Triryche]

Not sure if this pertains to your issue...

 

http://line6.com/support/topic/3415-pod-farm-2-in-garageband-10-new-one/?hl=%2Bmac+%2Bpermissions&do=findComment&comment=26617

 

I'll see if I can get another set of eyes on this.

[TheRealZap]

you can always try removing the drivers... and actually using an older one....

there's certainly no 10.5 related enhancements in the latest:

 

To remove driver 7.3.6

1- On a terminal run this command   sudo pkgutil --forget com.line6.driver.xtaudio.package (enter)

2- Then this sudo pkgutil --forget com.line6.driver.xtmidi.package (enter)

3- Reboot

To install driver 7.2.9

4- Downloaded driver version 7.2.9  http://line6.com/sof...a.html?rid=5675

5- Run the 7.2.9 driver package to install it and ended the process with a reboot

[TheRealZap]

another thing to consider... it has to be an intel mac.... if the reason you are on 10.5 is because of a PPC processor... then you'd have to try your luck with a much older driver package.

[tonetonytone]

massively grateful for your time, effort and replies 

 having established that guitarport was definitely working fine, had another go connecting to mac

plugged in guitarport opened gearbox failed to open (code 80000003) could not create a thread

tried to open gearbox again, gearbox opened but still not connected

have always closed gearbox with macs red stop button, for some reason clicked on gearbox's on/off switch next to tuner

error could not enable/disable bypass reason: (code 8000740D) cannot access hardware device 

so closed with red stop button as usual

 

triryche  the link you added was certainly relevant enough to make me realize that 

although i thought i had deleted all line 6 files before reinstalling i clearly hadn't.

merely trashing all visible files obviously leaves hidden files behind 

so decided to have another go at deleting  / re-installing but this time more thoroughly 

first step, applications / line 6 / drivers.  this folder don't contain drivers, contains line 6 driver uninstaller

uninstalled drivers. restarted. thought i might as well have a go at reinstalling drivers  and giving it a go

there you go, all sorted, it was that easy

guitarport fully functioning plugged in x3live yes also fully functioning

 

the real zap   "To remove driver 7.3.6"

your way ahead of me i'm still on 7.1.9

it is an intel mac, operating systems are like women newer versions come along sleeker more attractive which function better

but ultimately no less complicated, so after years of trying to work them out, i'm happy to stick with what i got.

 

once again a big thank you for your time and effort

very much appreciated   tony

[Triryche]

You're welcome, glad you got it sorted out!!