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  1. Hi Guys, I had this same issue but managed to resolve it, here is how I did it.... 1st, remove all Line 6 soft wear on your PC or Mac. 2nd, Download the Helix Drivers, L 6 Updater, and the HX edit. 3rd, unplug the USB from your PC or Mac. 4th, restart your helix whilst pressing in buttons 1 & 6, and you should be put in update mode (sorry I can't remember the exact wording) 5th, now open HX edit and it should recognize your helix, you should also get a connection and then be able to continue with the update. Hope this helps...... P.S. Check out the new cabs, they are excellent.
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