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  1. A reminder to all users that this forum is a peer-to-peer user forum. No one from Line 6, particularly not the developers, is required to hang out here. Some do occasionally out of personal interest but we as users shouldn’t count on it. Nobody here can fix a bug or implement a new feature. Accordingly, this is not the official place to make bug reports or feature requests. If you want your bug report or feature request to actually reach Line 6 you need to do something else. To report a bug, open a support ticket. https://line6.com/support/tickets/add.html To submit a feature request: https://line6.com/company/contact/productfeedback/
    6 points
  2. I have read the Stadium online manual from beginning to end. I realize it cannot be in download format because of the embedded videos. So, whether that is good news or bad news it is, in my humble opinion, just news. I realized answers to about 80% of the questions so far, including my 60% of questions, are in the manual. There are few typos regarding XL versus no XL but Line 6 may correct them once the non XL ships. I, for one, will be sitting down for about a week going through each step of the manual. The various sub displays on the touch screen make it worth it for me. If I am not back in a week that means I wasn't able to shower after woodshedding and my wife isn't allowing me in the house until I go YMCA and shower there. I can only speak for myself in that, after reading the complete manual and checking the videos, it will be well worth the trouble for me. Wish me luck. jpd
    5 points
  3. I captured a bit of Steve Sterlacci's video: and imported into Logic so I could use Match EQ to learn more about the differences between Helix Floor and Helix Stadium Agoura amp models. Steve clearly demonstrates the long known issue with Helix Floor having a somewhat odd high-end emphasis (sometime call squirrels, fizz, ice-pick, etc.) that needed to be tamed with pretty aggressive high cuts in the cab block. The Agoura amp models don't see to have this emphasized and somewhat tiring high end. We can use Logic's Match EQ to get a better idea what EQ would be required to make Helix Floor more closely match the Agoura models, and maybe be better informed about how to EQ Helix Floor to tame the high end. The Match EQ graph is quite interesting: As we might have expected, there's additional high end in Helix Floor starting at around 1 kHz, gradually increasing to about 8 dB at around 6 kHz that Match EQ is cutting. What's surprising is the significant boost in the "air" frequencies about 6 kHz and up to 20 kHz. That could be part of the amp models, or the better hardware in Helix Stadium. Now I captured this off a YouTube video, so I don't expect the audio to be that great. And I only matched one sample from the video. So this might not be that accurate. But it perhaps gives us a starting point to know how a little more about how to tame the Helix Floor's high end. So try it, using a high cut at say 5 kHz, or parametric, graphic or even global EQ to match what Match EQ is suggesting. This might breath new life into your Helix Floor.
    5 points
  4. I just received my Stadium XL yesterday and I was able to stay connected for 4 hours.... no disconnects from the edit software (Windows). I have an eero mesh Wi-Fi (currently connected to the main AP) and my AP is in another room, about 15 feet away. I am connected at 5Ghz speeds on both the PC and the stadium. So... for me very stable. I would suggest that if you are having issues, try to get both devices on the same speed but if your AP is very far away, try to get both devices on the 2.4Ghz channel. This may not be a bug for Line6 to address.
    3 points
  5. STFW means Search the F*&$ Website! I just want to highlight that Line 6 has taken a new approach to the product manual for Helix Stadium. It is not a downloadable PDF file. Instead, it is its own integrated, cross-referenced, well indexed, searchable website that includes links to videos where appropriate. It also includes the Helix Stadium app ‘manual’. The Support -> Manuals area provides a link to this new ‘manual’. I strongly suggest you check it out. For your convenience… https://line6.com/helix-stadium-manual/ We all know that it is common etiquette in user forums to do at least some research for existing answers to questions, especially basic operational questions, before asking in the forum. This new approach to the manual makes that very simple. So, in future, rather than suggesting that someone RTFM I will just say (politely, of course) STFW.
    3 points
  6. Warning: This is a lengthy and future oriented post. Probably not for everyone. It’s aimed at users who use lots of presets, want to manage different band setups, want to share the Stadium device with other users, or… The handling of presets and setlists has fundamentally changed from Helix to Helix Stadium. You can no longer swap setlists in and out willy nilly because they contain only aliases to the actual presets that reside in the USER setlist, of which there is exactly one with a limit of 512 onboard presets at any time. Also, since setlists contain only aliases it is possible to accidentally end up with a setlist that is not synchronized with the onboard presets - e.g. importing a setlist containing an alias to a preset that has since been deleted from the USER setlist. Or (worse) exporting a preset from a custom setlist view, thereby exporting the alias and perhaps unintentionally overwriting the actual preset in your computer folder. Further, we know that the Showcase feature is coming and that it will support preset and snapshot changes at any point in a Song. When you put all this together it becomes clear that the USER setlist, custom setlists, and Songs (including audio stored on the microSD card) are an integrated dataset that must remain synchronized. How do you manage this from a workflow perspective? How do you keep your dataset synchronized and work around the 512 preset limitation? Easy to say ‘just remove the limit’ but there will always be a limit and no matter what it is it will eventually be reached because…. Well, because we can. Now, 512 presets seems like a lot to me but I am a studio player, not a multi-band gigging musician. If I find myself in a different situation someday and keeping things synchronized becomes complicated, the following is what I would do. There is a set of functions called Helix Stadium Maintenance that is accessible using a special startup sequence as described in the final section of the online manual. Hold down the Home and Song buttons when starting up. Among the maintenance functions is a Backup and Restore capability. The manual states that the Create Backup function saves the backup file to the inserted microSD card. That’s the key to maintaining different synchronized datasets, essentially different system images. You can use different microSD cards to store different system images, with each image being for a different purpose. For instance, you could have a different dedicated image/SD card for each band you belong to, or simply for overflow when you have exceed the 512 limit, or for different device users. Here’s a suggested workflow to utilize this strategy: At the end of each session you would need to: - power down the Helix Stadium device - restart it while holding down the Home and Song buttons. This will cause the device to start in the Helix Stadium Maintenance mode. - insert your desired microSD card and Create Backup - when complete, select the Shutdown option on the Maintenance screen At the beginning of each session you would need to: - restart the Helix Stadium device while holding down the Home and Song buttons. This will cause the device to start in the Helix Stadium Maintenance mode. - insert your desired microSD card and Restore Backup, selecting the desired backup file - select the Shutdown option on the Maintenance screen - restart the device normally This workflow would provide a means to work within the current limitation and ensure that you always have a system with a dataset that has synchronized onboard presets, custom setlists, IRs, Songs including audio files, and (bonus!) Global Settings.
    2 points
  7. Glad you got it working. I want to correct some inaccurate information I provided earlier. The Helix StadiumMaintenance screen is not available from the Menu icon. It is only available through a startup sequence. You can hold down either FS 6 and 12 (as I suggested) or the Home and Song buttons (as described in the manual) when powering up.
    2 points
  8. I believe it is only global. It might be useful if you could make it per preset. That said, you can manage the outputs related to the preset, well, per preset by sending them directly to the outputs. That is what I did (I have an elec guitar/2 piezo guitars setup as my normal gig configuration).
    2 points
  9. He also frequently reminds us that they don't publicly discuss the details of future updates. Reading between the lines, look at the price points of the products. Helix is still in the top three modelers for both quality of sound and features. Unless you NEED the advanced features of the Stadium products, the only reason to dump your Helix for a Stadium is that you have too much money in the bank. The only REALLY BIG DEAL feature in Stadium is the "PROXY" capturing/profiling (COMING SOON!). I own a ToneX and have tried NAM and, TBH, I'm underwhelmed. Not that they sound bad but faced with the choice of tweaking knobs until I get a sound I like (what we do with REAL WORLD amps) or auditioning 100,000 captures (another rabbit hole like the 100,000+ IRs I have purchased over the years), I'll keep tweaking, Thank You Very Much! Helix will continue to sell well to players who need a great sounding modeler and would rather spend our time PLAYING MUSIC. As to updates, I've owned mine for 10 years and never been disappointed in the updates. If they never added another feature I wouldn't complain, but I suspect that we'll be pleasantly surprised as they continue to improve/optimize the platform in order to continue their dominance at the Helix family's price point in the market. Interesting side note - Fractal just released a new product that looks VERY MUCH like the HX Stomp XL, at that price point. No capturing there either.
    2 points
  10. I just did a little test. I created a new custom setlist. As expected the view showed all Empty slots. I selected preset 1A and added an amp. I then saved the preset, still within the custom setlist view. I gave it a name when saving as a New Preset. It appeared as expected in the custom setlist view as preset 1A. I then immediately deleted the custom setlist, which disappeared from view as expected. Also as expected the new preset appeared and remained in the USER setlist where all presets actually live. It appeared not as 1A but as 10A which happened to be the first empty slot after the last named preset in the USER setlist view.
    2 points
  11. Ok. Usually this kind of noise can be picked up if there is either no ground connection or more than one (ground loop). We can exclude a ground loop based on your description. The fact that it goes away if the Helix is plugged into a (grounded) amp points to a missing ground connection. Helix is grounded by the power cable which might be defective - so try a different power cable. It could also be an ungrounded power outlet. So try it in a different room.
    2 points
  12. Hope this helps as well - In the list view for amps (not legacy amps) there will be a thin gray line and any amp above is Agora and those below are HX.
    2 points
  13. Open a support ticket or call Line 6. Info for both is under the Support link at the top of this page. If that’s too much of a hassle then …. do whatever to deal with your issue.
    2 points
  14. You’ve obviously put a lot of time and thought into this.For maximum effectiveness (I.e. to have it noticed by actual Line 6 developers) you should repeat it in the Product Feedback area, which is here: https://line6.com/company/contact/productfeedback/
    2 points
  15. Just learned the hard way that if you click a preset in a "set list" and export it as a file, it's a 1K file with nothing in it since set lists use Aliases. You have to export the preset from the "User Presets" list to actually export the preset.
    2 points
  16. The first thing I notice is that your firmware is well out of date. It’s entirely possible that you’ve come across a bug of some sort that has since been fixed. Update your firmware to the latest version. There won’t be many users here that can test what you’re describing and comment on it. If you don’t want to update you can open a support ticket. But I expect the first thing they’ll say is “Update your firmware”.
    2 points
  17. I will probably do this over time, one preset at a time. I find that the improvement in tonal quality and dynamics of the Agoura amps is worth it but as you point out it would be an arduous task if you took it on all at once.
    2 points
  18. Guitar>HXFX>Send 1>ToneX In>ToneX Stereo Out>Polyend Stereo In>Polyend Stereo Out>HXFX Return Stereo 1/2. This will work unless you want some HXFX between the TX and Poly. If this won't work for you, be SPECIFIC about your goals.
    2 points
  19. Back up your presets in HX Edit, then perform a Factory Reset. If that doesn't work, re-install the FW using the Line6Updater and the latest version (3.80). FOLLOW THE DIRECTIONS EXACTLY! Line 6 - Link to SW Downloads if you don't already have the Updater Reset Options #Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note: Buttons are numbered from top left to bottom right.
    2 points
  20. A total noob with a cave of forgotten gear? Find the error.
    2 points
  21. Configuration/wiring is the same on HXFX as Helix.
    2 points
  22. I STRONGLY SUGGEST THAT YOU READ THE DIEZEL VH4 MANUAL!!! Section 3.2 contains a VERY detailed explanation of the FX Loop functions! Up until now you've been flying paper airplanes. You're trying to move to an F-35! READ THE MANUAL! VH4&VH4S_Manual_05062024.pdf If I understand you correctly, you don't want any effects (such as modulations - phaser, flanger, trem/vib) BEFORE the DZ Preamp. All you want is some time-based effects between the pre and power amp. Sell the Helix, get a couple of TC Electronics Hall of Fame pedals (delay/reverb) and spend the difference on wine, women and song. If you'd prefer to continue to under-utilize your Helix (still better than the above TCE solution), take the SEND 1 from the DZ into the Helix Input (INSTRUMENT LEVEL) and the Helix Left Mono Out (INSTRUMENT LEVEL) to the DZ RETURN A SERIAL. Place your time-based FX blocks in the signal path between the Input and Output. I'm going to assume that you are playing HEAVY METAL music. Maximum GAIN. For the sake of clarity, if you are using both reverb and delay, place them in PARALLEL. When all of your delay repeats are drenched in reverb (as when the FX are in SERIAL) your sound turns to MUD. The simplest way to do this is to split the Helix signal path (RTM) and place the Reverb in PATH A and the Delay in Path B. You can then use the LEVEL and MIX controls in the individual FX blocks and the MIX Block (where the two paths merge back into one) to fine tune the FX to taste. Your wiring remains the same UNLESS you want to mix the un-effected DZ Preamp signal with the effected signal from the Helix. In that case you would use the RETURN A PARALLEL instead of the RETURN A SERIAL and control the MIX from the rear panel FX Loop Parallel VOLUME control. Did I mention that I STRONGLY SUGGEST THAT YOU READ THE DIEZEL VH4 MANUAL!!!? If, at some point, you decide to take full advantage of the capabilities of your Helix, read the Helix manual's section on "Four Cable Method" (4cm). Even METAL music uses things like WAH (Kirk Hammet?), flangers and phasers. Just sayin'.
    2 points
  23. I suggest you use the 4-cable method (4CM). That setup is described in the manual as one of the options for connecting to other equipment. It allows you to use Helix FX both before and after your amp in the signal chain, so you can position some FX (e.g. dynamics, distortion) before your amp’s preamp section, and some FX (delay, modulation, reverb) after your preamp but before the cab/speaker. In your Helix preset place the FX Loop block in the signal chain where you want to send the signal to the physical amp’s guitar input. Try the setup as described in the manual and come back with further questions if necessary.
    2 points
  24. Been a long time since I've allowed Cakewalk on my system, but from what I recall, I would: Change the DRIVER MODE to ASIO - not sure if related but better than WASAPI re latency. Keep in mind that ODD numbered channels go LEFT, EVEN numbered channels go RIGHT. IOW - USB Channel 1 is the Helix LEFT channel, 2 is RIGHT. OK, I was curious what's new in Bandlab Cakewalk land, the new SONAR version, so I installed the FREE version. Set DRIVER MODE to ASIO. Track Input to Helix 1+2 S. Set up a simple Helix Preset - Amp+Cab, Ping-Pong Delay, Stereo Room Rvb. As you can see below, it's recording in STEREO.
    2 points
  25. Of those four links listed Electronic Music Services looks the best to me. The two guys doing repairs of music electronics for a long time and have great reputation according to their reviews on Google.
    2 points
  26. As I've also mentioned. A few times for me a preset would become "corrupted". The only thing to do is to recreate it from scratch, then it would start behaving normally. You need to get to the bottom of this by recreating the preset, one block at at time, then try the experiment again. If a preset is corrupted, then expecting it to work properly is just a waste of time.
    1 point
  27. Lots of people are making suggestions in this forum, but it would be great if you could also reach out to Line 6 directly. Unfortunately, at least one link to that is broken. It is this: https:/line6.com/company/contact/productfeedback/ and support https://line6.com/company/contact/ Line6: maybe fix the broken link in the "IdeaScale Retirement" post?
    1 point
  28. The Big Book of Helix Tips and Tricks (available on Sweetwater, author Craig Anderton) does a fantastic job of this. There’s also a very good website: helixhelp.com
    1 point
  29. I am missing the capability to "undo" the last state change with command-z It's helpful when auditioning settings and wanting to revert.
    1 point
  30. Try to save to USER 2 from the Helix and see if the same issue happens. Press "Save" on the Helix itself, select USER 2. This way you will see if the issue is with the Helix or HX Edit.
    1 point
  31. You need to open a support ticket to officially report a bug to Line 6.
    1 point
  32. Well, more folders of user presets would be a nice future addition to stadium. (Is there a way to make future firmware update requests? Ideascale?) Even if that means that the folders are saved in the sd card, and the presets load slower. I share my OG helix floor with my 2 brothers and we currently have 13 setlists in total. About 4 setlists each. We have to import/export setlists and IR's all the time, each time we are going to use the device. When Stadium was announced, and Eric said "thousands of third party Ir's and 127 setlists" we thought, problem solved, finally. We didn't realized setlists would be pointers. I really hope more user presets slots to be added in a future update, that will be the selling point for me. Until then we will stick with the OG helix, unless proxy is ground-breaking.
    1 point
  33. Similar experience last night. I changed the reverb to dynamic plate and about 3 seconds later it freaked out and continued even after changing patches. I think that it went away after changing patches a few times....I don't think that I cycled power.
    1 point
  34. Yes ! https://www.amazon.com/Ferrite-Clamp/s?k=Ferrite+Clamp
    1 point
  35. Turns out they are defined as "Control Port" under the Controller Assign menu, of which you can add 4 switch or pedal devices! What jmillion said, thanks!!
    1 point
  36. No way to say for sure but Line 6 may be influenced by customer feedback. I suggest that anyone having difficulty maintaining a WiFi connection with the Helix Stadium app/editor should open a support ticket.
    1 point
  37. It's very important to me. Helix being this way was really great.
    1 point
  38. From the manual: Touch FS12 (but don’t press) to briefly display Tempo/Click settings.
    1 point
  39. After waiting an hour, since it was at 0%, I took the risk to turn it off and re boot and I was able to OTA d/l the new 1.1 update and installed it w/o issues! THanks!
    1 point
  40. You may have found a bug. Open a support ticket to report it. Before doing so, try other amps and FX to see if it’s unique to this amp or is a more general issue.
    1 point
  41. "The small, cylindrical component is made of a semi-magnetic material (ferrite) and is placed around the cable to suppress high-frequency electromagnetic interference (EMI) and radio frequency interference (RFI)." ... a quote from a search. Much more succinct than I would have said. The choice is yours, however, my stance is that I would always use the power cord that comes with the Stadium.
    1 point
  42. ... on the Helix you could enable reverb and delay tails to "eliminate" the silence between presets. But you sacrificed the second line of blocks in all your presets to ensure there was enough processing power to handle these tails and switch in the new preset. I haven't got my Stadium yet (2 hours to go) but I'm assuming something similar will be available to enable.
    1 point
  43. Eventually? Maybe. But nobody here knows. If it’s in the plans only Line 6 knows and they generally don’t announce features in advance.
    1 point
  44. I bought my Helix in November of 2015. I sold it a few years ago because the sound of amp breakup always sounded off to me. I bought an FM9 and I do prefer its sound to the original Helix. I just traded in the FM9 for a Helix Stadium XL because the Helix user interface is so much easier than the Fractal. On the FM9 I would make a patch at home using my computer, but it wouldn’t should great at rehearsal and making changes on the unit itself is quite a challenge. I’m hoping the Agora modeling lives up to the hype.
    1 point
  45. Not sure this is the way to do it, but I would try running Line 6 License Manager while logged into your account. You might also try authorizing your (perceived as new) computer within your Line 6 account. If those things fail I’m sure opening a support ticket will get things resolved.
    1 point
  46. Anyone else have a proximity sensor fail on an LT? (pedal sensor) Line6: sorry, here's a $185 replacement board part# if you want to purchase a new one from Full Compass. I'm already using a volume pedal because I broke a pedal years ago. Any suggestions for a good expression pedal? Thanks,
    1 point
  47. 1 point
  48. They f-ed up by not allowing gear to authorise online anymore. Rendering my up to then fully working Toneport UX useless. They should have had a software update that unlocked the old gear for good. Letting people who still wish to use what they paid for as long as their computer keeps going. i can't use mine anymore. And it is so light that it is even useless to try and use it as a paper weight.
    1 point
  49. In Pod Farm, have you selected MIC rather than Guitar as the Input? I believe you do this in Pod Farm's Mixer screen, but I'm not sure.
    1 point
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