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The only adjustments I've ever made have been to take advantage of new models or features. For instance I adjusted many presets when the new cab engine was introduced. I’ve never noticed any changes to the sound of existing presets, although I know that in some cases changes were made to specific models. With almost every new firmware release I hear reports from some people that they ‘feel like’ it sounds different for better or worse. I don’t believe I’ve ever seen a verifiable case.

I would be happy to have a phone or video call with you. If you give me contact information I will follow up to arrange the details.

I don’t think you’re missing anything. Helix Native is the same DSP algorithms as Helix devices, ported to a Windows/Mac OS. That’s why Helix owners qualify for a discount. They’ve already paid for the DSP. There is no such plug-in for Helix Stadium, at least not yet. If a new plugin with the same algorithms as Stadium is ever released I expect Stadium owners will get a discount.

Back up all of your presets. Perform a complete Factory Reset. Restore your presets. If that doesn't fix it, reinstall the Firmware. Restore your presets. If that doesn't fix it, contact support.

I have sent Helix for a repair of an LED light. It was returned to me within 2 weeks. But I did have to escalate it due to other reasons. If the Helix is 2 weeks old, then it's a problem, and you should return in for a refund. Otherwise, if everything is structurally sound, then all is needed is lithium grease and tightening a few screws. I've greased my pedal 5 years ago and not a peep to this day. All it takes is taking the back off, and adding a generous amount of grease. I didn't have to disassemble anything, but I did have to tighten the screws of the "claw" that attaches to the actual pedal mechanism. On my Helix, those screws were loose, so the pedal started getting crooked, and was scraping against the side and also was getting loosened from that. Some people say lithium grease is bad for plastic.. in my case no issues.

I have set the scribble stripe brightness to 100 in Global Settings, but it is nowhere as bright as the Helix Floor. I sometimes play outside at festivals (sunny) and this would be a big issue for me. Am I missing something?

Soo validating to hear!! I too have felt the high gain captures sub par. I haven’t heard or seen this too much on the web. But the captures do not sound nearly as satisfying as in the QC. and Xone I totally have experienced the capture “improving” the amp somewhat on the QC. Particularly for high gain, tight rhythm tones, sometimes the QC doesn’t nail the amp perfectly but the result is somehow MORE inspiring to play. Haven’t experience that with Proxy. I really hope Proxy is a work in progress and improvements will be made.

Late to the thread, but the need to drag over of each preset manually seems odd. Did you fully reset the unit after firmware upgrades, before restoring backups, and then allow the machine to rebuild every preset before determining they sound wrong? Skipping any of those steps will result in a mismatch between the preset's definition and how the Helix presents it with new firmware. FWIW I've had occasional preset corruptions over multiple firmware updates so always check each preset before use (post update), and always use the L6 back-up and a library back-up at the preset level to ensure I have the latest version of each preset ready to go if required. Belt and braces appproach yes - but I've been in this space a long time and lost more presets I've modified due to poor management than I'd like to admit.

@RJKole This may be a dumb question. How did you go from 2.92 to 3.71? I know I had to go up incrementally until I got to one of the early 3.xx version. Also, once I got to 3.01 or 3.11 I would always backup, reset the helix to default, upgrade, restore from backup, allow the helix to update my patches, then proceed to the next update in order following the same procedure. I know at some point there was place you could not bypass incremental firmware updates and a place where you could. I just don't remember. You can search the Helix history to determine the exact firmware version you can bypass. However, my main question is did you go straight from 2.92 to 3.71 or did you do incremental updates and follow the backup-reset to default-restore-allow patches to update procedure? Again, forgive me if you did follow the early update and backup-reset-restore-update procedures. Thanks, jpd EDIT: you can use the link @datacommando provided to read all the firmware update caveats leading to my probably over the top method when I applied the updates.

Aside from a few bugs that were known (for example the glitch delay behaving differently), all your presets should be exactly the same before/after each update. I have 100's of presets and none of them sounded any different. The only big change was the "oversampling" update introduced in firmware version 3.10. I guess it technically is a sound difference, since it is an improvement to the overall sound--but not that you need to go and re-adjust anything. It just sounded marginally better :) The only thing that could have changed is global settings. But if you follow the firmware update procedure, you should always back up your Helix, upgrade, then reset to factory settings, and then restore from the backup.

FTFY. You heard wrong.

Some like to load time based effects, gains, etc in between the blocks so separating them allows for that. I've done it and typically like the results when I do.

I would also like the display to show the Foot Pedal position. Probably is a focus mode at some point. (Hopefully).

Thanks man!

Have you considered replacing the HX One with the HX FX?

Sorry for the misinformation. Hope you get things sorted out.

There are already threads here, on Windows and Mac, about the trial not working, or just getting a splash screen after login. I heard back from support today, here is what they said... Thank you, Ben!!!

Hmmm,... both LED's are green. Try what we call the "1/4" jack battery fake out". -Connect with the interface device with its CAT5 RJ45 cable. -Insert a fully charged JTV battery in the battery compartment. -Insert 1/4" TRS (stereo) adapter plug into the 1/4" jack. There should be a relay click when you do that. Both LED's on the interface should be green. When the relay clicks, the battery is engaged and the USB should be active and not sag the 5-volt USB line. Should be able to update or use Workbench. If it is still having a glitches, find a Line 6 authorized service center in your area. https://line6.com/find/service_center/

ZenBalancer, of course :

Definitely will

Given the resurgence of bands and artist turning to old school plugins such as Pod Farm...What are the chances we might see a 3.0 update or at the bare minimum, a simple impulse response cabinet module so we can all ditch the 3rd party loaders? I've gotten back into it lately and I'm finding it more enjoyable than most of the new stuff coming out, but the stock cabs have always sucked. A man can dream! A paid add-on could make it worth their while...maybe. I'd be happy to shell out a few bucks for an Ir module in an instant.

To my understanding the issue boils down to signal-to-noise ratio. Like Quad Cortex, the Stadium delivers the optimum ratio to the receiving equipment at 0db (unity gain). so depending on who's operating the receiving equipment and their preferences/workflow (FOH at gig?) this may be what they want. Or not, and they will guide you otherwise. If you're alone at home it doesn't really matter. If you hear noise at your preferred volume listening level tun up the Stadium output and turn down you speakers/monitors.

Best practice. -Battery won't drain as fast. -Less chance of having 1/4" TRS and VDI audio plugged in at the same time,... which is a no-no that pulls current that can damage jack and sometimes other circuits.

Yes. My view is that you should use official Line 6 battery and charger and avoid any power mismatch problems. If you do use a battery make sure you use either the battery or the VDI connection at any given time, not both simultaneously.

Yes, a VDI cable (Variax Digital Interface) connecting the JTV-59 to your Helix (Floor, Rack, LT) will both power the guitar and allow you to use Workbench HD. Short term, for testing, a standard RJ-45 cable will do. Longer term you will want the protective housing on the end of a VDI cable.

If you mean a hardware upgrade for the existing HX Stomp/XL device I think almost certainly not. If you mean a Stadium style device with Stomp-like form factor I think it’s a possibility at some point in the future but don’t hold your breath. Long time, I would expect - if ever.

I was going to wait for Apple's announcement on new Mac Studios in June, but now I'm aware the Pod Studio is never going to work on Tahoe, I've had to change my plans. So, I'm thinking of an M4 Studio & keeping it on Sequoia. Can I assume it will run Line 6 Central 1.04 which will enable me to authorise my Pod Farm models on the new Mac? Anything else to watch out for?

Yeah man, Line6 has abandoned us Pod Farm enthusiasts. And I can understand why, it's just crippling for those of us that rely on it. Man, how much investment would it take to bring Pod Farm to 2026!!?

I am coming from the original Helix Floor model and the Stadium XL (Helix 2 realistically) is amazing (traded my original floor in for the new Stadium XL). As much as I love it, I have 4 complaints about the new unit which may or may not be resolved, but I am going to throw them out there anyway....: 1. I really feel like the new Stadium should have been able to accept 'full backups' from the previous Helix Floor. I had to manually go through all my presets on the Stadium and make sure all of my IRs were in the right patches, in addition the expression pedal seems to default to expression 2 which I also had to fix because all my expression effects in each snapshot were on expression 1....really tedious. I had to manually put all my patches on the stadium twice actually because the first unit I bought was defective (all the presets didn't sound right going through my functioning headphones). All of this took an exorbitant amount of time. 2. I really like that the unit connects to the new Stadium Editor via wifi, however what I don't like is that in order to use the app it seems like it literally has to be connected to the wifi without any other cable connectivity options. Unless I am missing something I don't think it can connect to the editor through the type C cable port or the type A port.....Cables should be allowed to connect to the editor in my opinion with the option of also connecting via wifi. 3. Similar to complaint number 1, but I hope 'full backups' come to the Stadium Editor at some point so I can also put all of my patches on my computer in one fell swoop, instead of manually copying and pasting each individual preset into the folder. I know that there is a micro SD on Stadium and you can create backups there, but again more flexibility I am sure would be greatly appreciated to all the consumers of this great product. 4. Something else I noticed is that it doesn't seem like there is a way to order your presets on the Stadium itself. This seems to only be able to be done on the Stadium editor which is ridiculous because you could use the knobs on the original helix floor to order / move your presets around. Anyway these are just my thoughts so far, great device overall. Hope some of these complaints become addressed in future firmware updates

Yeah that seems to address the one issue I have actually with full backups on the stadium.

I still have this bundle file here: --> PODxt301.l6b It's most likely the bundle of all the factory presets I saved as a backup; I don't think it contains any patches made by me or customizations. Try it and see if it's what you're looking for.

Posted too soon, I figured it out. I had the Helix Rack connected via a USB that has a ground lift. This is because without that it (and other powered USB devices I own) will put noise onto the USB that my audio interfaces put into my speakers. When I tried using a non-ground-lifted USB, it works. I put up with the noise during the restore. Hope this helps others, if you get my symptoms, it's likely the USB connection.

The items below the USER folder are not preset folders. They are setlists that contain pointers (aliases) to presets in the USER folder. They do not represent additional presets or preset storage space. Yes, that is almost undoubtedly the problem. Yes you can delete presets using the Stadium unit. It’s explained in the Managing Presets section of the manual.

Both sound the same. AMP+CAB is convenient (one block only, can be saved and named as Favorite). Two blocks provide options (dual cabs, cab split to FOH etc).

Sure, the first and powerful point to start with is the global EQ for your specific output on which it sounds muffled.

I’ve noticed that too, and yes it does make sense. Maybe a good feature request?

This guys video covers waaay more than the manual

Well, I "fixed" my issue by using another router. I forgot my partner still had the old one we stopped using when she upgraded to fibre internet last year. Her Linksys EA7500 works perfectly - no drops after 3 hours. My ASUS RT-AC68U was...dodgy.

Windows 11 considers this driver invalid and refused to switch 'core isolation' on, which MS considers a safety issue.

Sharing this because I went crazy trying to figure it out, and maybe it’ll save someone else some time. A few days ago, I tried logging into Line 6 Helix Stadium, but the QR code never appeared. The manual login didn’t work either. To make things worse, the HX Stadium App kept crashing, and I couldn’t update it from my computer or through Line 6 Central. Ironically, those were the two options the manufacturer recommended when I contacted support. Since I work in tech, something didn’t add up. Everything pointed to the app not connecting to the server, which explained why the QR wouldn’t generate. Then I thought: “What if it’s the time zone?” I tried something simple: Disabled automatic time synchronization Set the time manually And… BOOM! The QR popped up instantly, and I was able to log in without any issues. Hope this helps someone out there.

I had Claude (Anthropic's LLM) look at the manual and it pulled out these shortcuts: POD Express Bass - Key Combination Shortcuts Amp Parameter Editing Hold ALT + Turn COMP knob → Adjust amp GAIN Hold ALT + Turn SYNTH knob → Adjust amp MID Hold ALT + Turn DIST knob → Adjust amp BASS Hold ALT + Turn MOD DELAY knob → Adjust amp TREBLE Hold ALT + Turn AMP encoder → Adjust amp CH VOL (Channel Volume) Master Volume & Hi-Mid/Additional Parameters Hold ALT + Hold TAP + Turn DIST knob → Adjust Master Volume Hold ALT + Hold TAP + Turn MOD DELAY knob → Adjust Hi-Mid parameter For Grit amp: Adjusts Midrange Frequency (220 Hz, 800 Hz, or 3000 Hz) For Vintage amp: Adjusts Bright switch (On/Off) For Studio amp: Adjusts Midrange Frequency (150 Hz to 1000 Hz) Cab Selection Hold ALT + Hold TAP + Turn AMP encoder → Select/change Cab model Noise Gate Parameters Hold ALT + Hold TAP + Turn COMP knob → Adjust Gate Threshold Hold ALT + Hold TAP + Turn SYNTH knob → Adjust Gate Decay Preset Functions Press & Hold AMP encoder → Enter Save mode Press & Hold ON + TAP switches → Enter Preset Mode (scroll through presets) Press & Hold both switches (while in Preset Mode) → Exit Preset Mode Global Settings Hold ALT + Press AMP encoder → Enter Global Settings Press ALT (while in Global Settings) → Toggle between Settings pages 1 and 2 Other Functions Hold TAP switch (1 second) → Enter Tuner mode Hold ALT button (3 seconds) → Check remaining battery life Hold ON + TAP (while powering on) → Factory Reset I don't think I know the difference between Master Volume (Alt-Tap-Dist), Channel Volume, and the thumb wheel on the size.

because it is 32bit and android no longer supports 32 bit apps - sigh. Line6 would have to compile it as 64 bit. Maybe they could release the source to github or something so we could try?

If the LED ring is showing red I assume that means you are in FX / edit mode. The red LED is meant to tell you which amp model you are using, not which preset you have loaded. I've just noticed that your post is a couple of months old and you've probably solved this issue, but posting anyway in case anyone else has a similar problem.

Olá, queria saber se alguém sabe se tem o aplicativo amplifi remote para as versões mais recentes do android? Troquei de aparelho recentemente, porém por ser uma nova versão do android o aplicativo disponível simplesmente não funciona. Hello, I would like to know if anyone knows if there is an Amplifi Remote app for the latest versions of Android? I recently changed my device, but since it is a new version of Android, the available app simply does not work. Or if there is an alternative way to use the app.

Hmm… not sure. It’s very confusing because my account states: You currently are using 4 out of 5 active devices. You currently are using 6 out of 11 lifetime devices. No idea how that works out.

I have an amplifi TT that I cannot longer use because it says the android app was made for an older version. WTF? Not upgrading anymore? It is dead forever??? Line6... you have lost a customer forever!

The master tune is a hard thing to quantify. I guess I would classify Red Barchetta by Rush as a master tune. But there are many others. (haha)

Looks like I made a mistake getting an Amp with any sort of software attached. I'll know in future. I'll also avoid Line6 like the plague - as this should not take long to resolve, if they wanted to look after their customers. We don't need any support or additional features, just a release of the existing app as a 64 bit app (which will hit everyone, eventually, when they upgrade their version of Android). If they can't be bothered to do that, they could instead release the source code as open source (as it's now obsolete and unsupported) so that someone else can update it to 64 bit..

I use it quite well in my Stone Temple Pilots band for full songs (Sour Girl) and for parts (Interstate Love Song, Creep). It took a few breakthroughs to get it to sound right. I can share the blocks of what I have saved if that could help, rather than a full preset. I believe my current 'acoustic path' in my presets where I need it consists of this: Gain Block > Compressor > Acoustic Sim > EQ > IR (I use 2 Acoustic IR's here, one more bright and one more wooly and mix the levels) The trick for me (I have the signature Hetfield EMG's installed) is the gain block. I found that, similar to the poly blocks, too hot of an input will trigger the poly/sim block to be fed too much information. Not that it cant keep up, but rather that too much 'noise' was coming through. By reducing the signal level by about 4-6db, it let me get more of the acoustic attack only coming through and not as much unwanted noise that wasnt needed for the part I was trying to play. You could use the input pad instead, if you arent already, however I prefer having the number of reduction there in front of me, and I had space in the preset, as well as making it snapshot assignable for songs where I split between an electric sound as well. Also the compressor, I feel is important to set right. Too much and you miss the dynamics of the strumming an acoustic. Its a flat wall of sound and sounds like an effect. If you get it just right where it needs to be it helps maintain a consistent signal, without crushing the dynamics. I played with putting this before and after the acoustic sim, and felt it was better before. As far as making any tweaks to make 2 guitar sound closer overall, I would start with whatever acoustic sound gets you where you want on your main axe, then add the EQ or tweak the gain block to help match that one with the 2nd guitar. I'm at work, if I remember later I can share the blocks I use.

The Double Take (in the Modulation FX) is similar but is not as good in my opinion. I prefer to use a small pitch shift on the right side set to only about 8 cents or so and to 100% mix. I also add 25-30ms of delay (available in Simple Pitch FX). Dry left side and pitch shift of right. This is my preferred way to go stereo if my Mimiq is not available.