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It's likely because of the authorization method the Trial Version uses. I had similar issues with it in FLStudio on Windows. The full version never does this, FWIW. As for the 'brand reliability', your first problem was user error...

"Undecided" - Ella Fitzgerald First you say you do And then you don't And then you say you will And then you won't You're undecided now So what are you gonna do? Now you want to play And then it's no And when you say you'll stay That's when you go You're undecided now So what are you gonna do? ----------------------------------------------------------- DUDE! Get over yourself! Many thousands of people are happily using Helix Native EVERY DAY with MANY different DAWs. Just because you can't figure out how to use it with YOUR DAW, and haven't got the patience to learn, don't bad mouth the product! I personally use Helix Native with 3 different DAWs - Reaper, Cakewalk and Ableton LIVE. I got no problems like you can't handle. You said we got it working for you, then you got PO'd and QUIT, so I'm not even sure what your problem is! I had never used Snapshots in Native, took me 5 minutes to work out. It works JUST LIKE THE HARDWARE! FWIW - I tried Cubase and thought it was the most un-intuitive, difficult to navigate POS I'd ever had the misfortune of wasting my time on. Did you notice - nobody chimed in with "HI! I use Cubase, here's how you do it!"? Not that Cubase is necessarily the problem, but it sure ISN'T Native! Let's see, what's that leave........? So, kick back, have a beer, smoke a doob, and when you're ready, come on back and we'll fix it for ya!