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Jeepers, fellas! All Shawn needed was a gentle "You need to download and install HX Edit 3.00....". Most of us guitar players make a little mistake now and then....

Since Line 6 added the MIDI Control Center and a couple of more blocks to the Stomp, I decided to purchase one. Plus, I’m recording at home a lot more than when I had pre-pandemic gigs, and I wanted to see how the Stomp would integrate with my studio. It does so nicely. Here are a few things I’ve learned: Setup: I’m using an Apollo Twin for my main audio interface. Its tasked with microphone input, and for controlling my monitor speakers (2 sets). I’m using the Stomp for guitar and bass input (I was using the Apollo before). My DAW is Logic Pro X running on an iMac, running Catalina OS X. Your mileage may vary on another OS or using a different audio interface, but things should be similar. Cabling: Stomp to Mac via USB. Apollo to Mac via Thunderbolt. The Stomp L and R Outputs are cabled to the Apollo L and R Line Inputs via balanced TRS cables. (I link the Apollo L and R inputs so I can set levels with one knob.) I’ve got my studio monitors coming out of the Apollo. I can connect headphones to either the Stomp or the Apollo for monitoring (more on this later). Sample Rate: I run my studio at 48k sample rate (24-bit), which plays nicely with the Stomps default sample rate. Monitoring: I avoid software monitoring from a DAW whenever possible, because I don’t like latency, however short. I just don’t. One of the beauties of the Stomp and the Apollo (and many modern interfaces) is that you can use real-time monitoring of your input with zero (software) latency. With the Apollo, you can use its built-in DSP for real-time monitoring via plug-ins. Same for the Stomp; you can have real-time monitoring of your wet guitar signal. I use the Apollo for monitoring with headphones when recording tracks using microphones (so I’m hearing the microphone input along with the DAW output). I use the Stomp for monitoring with headphones when recording tracks using guitars (I’m hearing the wet guitar input along with the DAW output). I’ve tried using an aggregate device so I could use the Stomp for input and the Apollo for output, but then I still have to deal with using software monitoring and the latency it introduces. I’ve also tried using Blackhole, Jack, and Loopback apps as a workaround…. but can’t get around latency tied to software monitoring. So …. I use either the Apollo (microphones) or the Stomp (guitars) for real-time zero-latency monitoring when recording tracks, selecting the appropriate interface in Logic. Recording Guitars: I select Stomp as my audio input and output device. I record two tracks; one stereo wet via the Stomp’s USB 1/2 channels, along with USB 5 dry mono (in case I need it later for re-amping, using with Native or another amp sim plug-in (I like S-Gear and Neural DSP). I monitor through headphones in the Stomp (with the Stomp set as Logic’s audio out L/R). I almost always have HX Edit running alongside Logic when tracking guitar because its so much quicker to tweak things. After recording, I switch my Logic audio back over to the Apollo for mixing through monitors or recording tracks via microphone. MIDI Clock: I have Logic set up to send MIDI clock to the Stomp via USB for time-based guitar effects such as delay. With HX Edit running, I can quickly see if it’s working by looking at the Tempo field in the upper right; if it says [External] I know synch is working. Practicing (No Computer): Since I’ve got my Stomp cabled to the Apollo, I can easily play straight through to my monitors without requiring my computer or DAW. I've tried a number of guitar doo-dads in the studio, (plug-ins, Kemper, Strymon Iridium, etc) but find the Stomp to (perhaps) be the best well-rounded solution so far....

Updated to 3.02.0, all good.

After 3.02.0 update 1 Switch Looper working as it should confirmed

Currently running 3.01.0 HX FX I rarely ever use the looper. When I do it's just to test out effects in the chain after the 1 Switch looper. I tried it today and it locks up the whole device. I can still play but cant change anything with any button/knob. A reboot brings it up again but any exsisting patch, or new patch I add the 1slooper to does this. It worked fine on whatever was before 3.0 I did not factory reset as the looper isn't used by me in a band setting. I only use it for help with adjustments to my tone.

The solution for me, as noted above by geppert, was turning up the Drive on Topology I (Classic American Clean). With the Drive turned up, Topology I is loud like all the others. Unlike the others, though, Drive doesn't add distortion or "overdrive" with Topology I (Classic American Clean). Prior to adjusting the Drive, I had all the volume problems with Topology I that others were mentioning, including LVM being louder than regular mode (but still not loud, by any means). Don't know if this worked for others or not - I post this only because adjusting the Drive setting didn't seem to be acknowledged by others following geppert's comment so I'm unsure if they tried it or not. Subsequent comments still focused on adjusting Volume, LVM, service centers, tubes, etc. (Perhaps some hints at this as a solution with the discussion of whether vintage Fender's have gain/drive/master volume - but not clear to me if others had tried adjust the Drive and succeeded or not). All worthwhile investigating, but for me simply adjusting the Drive worked to resolve all volume issues with the Classic American Clean model.

Hi all, I am not sure if this has been already reported or not, so please excuse me if that's a duplicate. After update Helix Floor to 3.01 I have a problem with bank switching, being more precise from bank 2 to 1. When I am on preset 2A-2D and would like to switch back to 1A-1D, pressing BANK DOWN switches 2 banks to 32A-32D. I have to press then BANK UP to be back on 1A-1D. This issue occurs only when switching from bank 2 to 1. All the others (3-2, 4-3 etc.) work fine. Of course after the update I've done full Helix reset. Regards

To the user group as a whole. (A small rant) The intent of this group is to help each other. Sarcastic, inflated, offhanded comment do not help anyone. I've been a member of the line 6 forum for 13 years. I stopped using it for years because of this problem and because of just a few people. Now that I've purchased the Helix floor, I've been using the forum again. The Helix, to my admission it is very powerful and can be confusing and I needed guidance. We all have question and get confused by the equipment, processes, and programs. Some of us have more experience with PC, some with other skills. So if someone asks a question that has already been asked (or we think is stupid) then politely point them to the correct thread. I teach Mainframe Security for a living and the only stupid question is the one that isn't asked. If they are confused about something help them in a nice way. Trashing and trashing is not helping anyone. Some people learn by reading, some by seeing and doing. Some lucky few can do both. As much as I like Line 6, we paid for the hardware and software. We should expect Line 6 to fix problems when we discovered and reported by proper means. We also have to understand Line 6 has to collect, research, test, prioritized, correct, and build a new modification release. If the software release for the Helix was crashing, Line 6 would be freaking out to create a fix. So we have to have a little patients. Also Line 6 does use these sites to their benefit. This reduces the need for Line 6 to staff their help desk. Software can and does have problem. The number of defects after a software release reflects on the degree of testing done before being released. Also a very important point, there are so many ways to use and stress the Helix as per hardware / operating software. Due to this versatility, we can and do create new creative ways to create bugs. In some ways we're spoiled. In the old days we had had 5 stop boxes if you were lucky and rich. Vol, Compress/Distortion, Flanger, Chorus, Delay/Reverb. We spent more time playing the instrument. Now our processors are so powerful and many of us are geeks we seem to be spending more time playing our processors. (one thing to remember is "everyone has an A$$, but you don't have to be one" Have fun, Playing, tweaking, do both, be nice and help each other out. Happy holidays and stay safe.