I thought the context was clear. Line6Tony raised 2 issues: One problem is a hardware problem: the switch isn't engaged due to the physical fit of the G10 into the jack. The other is a firmware problem caused by the G10 thinking the active electronics in some guitars is actually the charging station. Obviously there can't be an update to fix problem 1. But can we expect a fix problem 2?
So can we expect a software update fix to this problem? There is no mention of this issue on the information page of the G10 on the Line 6 website and no-one at the guitar shop I purchased it at had any knowledge about it. At the moment I have a useless G10 and I cannot track down a suitable adaptor (i.e. the Hosa GPP151) which anyway is an unacceptable solution.