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  1. I don't normally post to forums, but after experiencing issues with my UX2 with Windows 8 I found in the archived forums many other people were having the same problem (as recently as last month) with similar hardware. I was experiencing random audio dropouts on my PC. The audio would stop completely throughout all applications. The only way I could find to get it back was to restart my PC. I know it is not a hardware issue as I have a dual boot PC which runs both Windows 7 and windows 8. The UX2 always has always performed perfectly on Windows 7. Here is the solution which appears to have fixed the issue on my PC. I was experiencing the problem multiple times daily since installing windows 8, but haven't had it reoccur since I found this setting about a week ago. I've been pulling my hair out for months and was right on the edge of uninstalling Windows 8, but now it seems to be working great. I'm hoping this post can help others enjoy their line6 devices again. The solution: 1. open power options. 2. click "change plan settings" for the plan you are currently using 3. Click "change advanced power settings" 4. Under USB settings -->USB selective suspend setting --> setting, change to disabled (I have noticed the setting has changed itself back, but the problem hasn't reoccurred so maybe there's a bug in windows 8 in the power options. Maybe if yours is disabled by default, you could try enabling it) Sorry to make this post so long, but since the forums have been archived I couldn't reply directly in the thread where the problem was first mentioned. I hope this is a permanent solution and helps everyone. If it does maybe someone could shout me a copy of Podfarm2.5 Platinum...just kidding :P
  2. Hey guys, been searching for a while and haven't found anything about this. So, the thing is I'm looking for an audio interface to record my actual amp with a microfone. The thing is that, sometimes, I like to play quietly, using just headphones or want different flavors or just jam and play with different tones than my amp is able to provide. Would the POD Pro translate the mic signal well enough or is it possible that it adds something, some color to the sound? Should I go for an m-audio or a focusrite instead and use an amp sim?
  3. This seems like a simple problem, but I haven't found any sufficient answers through my two hours of scouring the internet! Needless to say, it's driving me a little crazy. It was working just fine less than 24 hours ago! There is no sound whatsoever coming out of my speakers or headphones (each plugged in to the appropriate ports). Monkey is all updated; green checks everywhere. Output knob and phones knob are at maximum. Input/Output in Mac preferences is set for UX2. I've tried switching out usb cables and trying different ports. Tested headphones and speakers on other devices, they work. The only thing that changed was that I pulled out the usb cable and put it into a usb hub for a moment, then took it out and put it right back into the mac directly (I forgot, no hub with the UX2). Right after that, it stopped working correctly. Also, when I try to use logic pro X and gearbox, it doesn't register any sound coming from the mic, and when I try to play back something I recorded just a few days ago using the exact same settings, I get this message: Error while trying to synchronize Audio and MIDI Sample Rate 23482 recognized. Check conflict between Logic Pro X and external device. I use a mac with OSX 10.9.1, fully updated. The UX2 has power, the meters are at min and don't move, and the clip lights seem to be stuck on to orange.
  4. I am not getting any audio out of my Pocket Pod 1.0. I bought it about 6 months ago and was working great until tonight. I plugged my guitar and headphones in and I was getting static and changes in static as I was adjusting the controls on the device. I also checked the cord and no trouble there. I only use it at home and not sure why it suddenly stopped working. Has anyone else ever experienced this?
  5. Resulta que tengo días que no he podido resolver este problema. Mi laptop es windows 10, tengo el programa de monkey y según este programa esta todo bien, tengo todos los programas necesarios y drivers. Uso mixcraft para grabar, un tiempo estuve grabando con la version 8 y después de semanas derrepente me aparece un mensaje de "Hubo un problema al preparar la entrada etc .." Ya revise todo los drivers y programas y están actualizados, reconoce la laptop la pedalera line 6 pod hd 500x, de echo, puedo escuchar música desde la laptop, y abre the programa de pod hd 500x edit sin ningún problema y el programa Mixcraft no me deja grabar (Actualmente uso la version 9) ya que borre la pasada para ver si era ese el problema, pero aun sigo con el problema de (NO PODER GRABAR AUDIO DESDE MI PEDALERA EN LAPTOP) Si alguien me puede ayudar con esto de lo agradecería mucho
  6. I’ve used my iPhone as an audio input into the USB port of my HX stomp to play along with backing tracks and songs. Since I updated to 3.0 (now 3.01) the iPhone won’t play sound through the USB into the Stomp, but instead keeps playing through its built-in speakers. The USB on the Stomp works, I can play audio from my laptop, just not from an iPhone or iPad. Any clues as to what might be going on?
  7. I have Toneport UX2 and am trying to record onto OBS. When acting as a sound card (i.e. watching a video), OBS picks up the audio. But when I try to record guitar or mic the sound does not get picked up. I've tried everything I can think of . Presently I record the video onto OBS and the audio into Sonar, then export the audio into OBS. Then I have to line up video and audio manually. Please can someone help me solve this problem.
  8. In trying to use my HD500x as an audio interface, the audio level is EXTREMELY low... barely audible. Anyone else experiencing this or have a fix for it?
  9. Version française. Deutsche Version. A brief explanation of USB audio problems: Most USB audio problems are caused by data transfer interrupts on the USB stream that is feeding audio from the driver to the sound card. If there is a software/hardware interaction on your computer that adversely affects that data transfer, the result can be a white noise burst and/or popping and crackling from the audio device. Interrupts can also cause the device to stop functioning, which will require a system reboot for it to work again, but would not fix the problem long-term. USB interrupts generally do not affect most USB devices such as printers, keyboards, mouse, etc., as these devices use a USB bulk mode of transfer and do not produce noticeable problems if data is interrupted. It should be noted that the complicated interaction of hardware and software on differently configured systems will produce different results, including failure with a small number of computers, regardless of device or manufacturer. The successful use of the USB audio hardware on another computer usually indicates that a problem with the original system needs to be addressed. There is no one-size-fits-all resolution to ensure error-free performance of audio devices on computers, but most USB interrupts can be resolved by one or all of these actions that we have seen help other users: 1. Use the latest Line 6 device drivers. Download them from http://line6.com/software/ or use Line 6 Monkey to update them. Follow the below links on how to uninstall drivers should you need to: Mac OS Systems Windows Systems 2. Optimize your computer system for audio: See our Knowledge Base items below to learn how: Computer System Audio Optimization Windows Vista / 7 / 8 Tweaks and Optimizations Also, here is a good tool to use to update your system drivers: http://www.driverupdate.net/ 3. Test all cables to make sure that they are not defective. Use the shortest cable possible. Ensure that they are properly connected. 4. Remove USB hubs from your system: Line 6 does not support the use of USB hubs for any Line 6 product. USB hubs can also cause white noise or audio interrupts. Please disconnect the hub and plug your USB cable directly into a USB port on the back of your computer if you are using a USB hub. Mac users: Make sure you are connecting directly to your computer and not your keyboard, which acts essentially as a USB hub. 5. Adjust the buffer size, sample rate and bit depth in the Line 6 Audio MIDI Control Panel: PC: Start > control panel> select classic view if you are in category mode > Line 6 Audio and MIDI devices Mac: Apple > System Preferences > Other > Line 6 Audio and MIDI devices The driver console will display a Buffer Size slider that you can adjust towards EXTRA SMALL, MEDIUM, or LARGE. Please first move this slider to MEDIUM or LARGE to see if this helps. Your objective is to have little or no latency while eliminating that white noise. Optionally, adjust the sample rate and bit depth settings to match the project settings in your recording application. For more information on these settings, please see The Line 6 Audio-MIDI Control Panel FAQ. 6. Disable wireless networking devices: On some CPU configurations, actively using wireless networking/connectivity while streaming (recording/playing)computer audio can impact the fidelity of the audio streams (e.g. noise or artifacts are heard in the audio while using wireless connectivity). 7. Change Power Options: Change the Power Options on your computer (PC's only). On Windows XP: To change the Power Schemes, go to Start/Settings/Control Panel/Power Options/. Change power schemes to "Always On". Also change all of the Always On Power Scheme settings to "never". On Windows 7: - Go to the computer's Control Panel - 'View By' in top right corner should be changed to large or small icons. - Select Power Options below - On the left side of the screen, select 'Create a Power Plan' - Select the 'High Performance' plan and hit 'Next' - On the next page just hit 'Create' - Next to your newly created Power Plan, click on Change Plan settings - Click on 'Change Advanced Power Settings' - In this new window, select your power plan, and go through the settings below it individually to manage your computer for best performance. - Under Hard Disk, set turn off hard disk after 'never.' - Under USB Settings, set USB selective suspend setting to 'Disabled.' - After making all these changes, click on 'Apply' and 'OK.' - Reboot the computer and test the performance of your USB audio. On Windows 8: - Press the Windows Key on you keyboard to access the Start Windows screen. - Right Click an empty space and select 'All Apps' from the bottom right hand corner. - Scroll over to the far right of the App screen and under Windows System, select 'Control Panel' - 'View By' in top right corner should be changed to large or small icons. - Select Power Options below - On the left side of the screen, select 'Create a Power Plan' - Select the 'High Performance' plan and hit 'Next' - On the next page just hit 'Create' - Next to your newly created Power Plan, click on Change Plan settings - Click on 'Change Advanced Power Settings' - In this new window, select your power plan, and go through the settings below it individually to manage your computer for best performance. - Under Hard Disk, set turn off hard disk after 'never.' - Under USB Settings, set USB selective suspend setting to 'Disabled.' - After making all these changes, click on 'Apply' and 'OK.' - Reboot the computer and test the performance of your USB audio. 8. Set your Line 6 device as the main sound card on your system: See these Knowledge Base items to learn how: Assigning your Line 6 Device as a Sound Card on your Windows XP Computer Assigning your Line 6 Device as a Sound Card on your Windows Vista / 7 / 8 Computer Assigning your Line 6 Device as a Sound Card on your Mac Computer 9. Purchase a PCI based USB card (desktops) or PCMCIA USB card (laptops): These cards often solve the problem of white noise, communication issues and other problems because the USB implementation on these cards overrides the many times less robust USB bus built into your computer. For more information on PCI Cards please visit PCI CARD For more optimization tips, see Computer System Audio Optimization knowledge base article. Chipset Error Explanation: If the computer fails to meet standard USB requirements, a possible result the soundcard creates a "white noise burst" at the analog audio outputs. This is caused by a flaw in some USB chipsets that were manufactured by Intel using the ICH6 architecture. The chipsets we have verified as having this problem are the 915G, 915P and 925X chipsets, although others may be affected as well. Intel publishes on their web site an Errata that provides a more detailed explanation. Please note that computers that create this problem produce issues with all USB 1.1 audio interfaces, not just those manufactured by Line 6. For instance, Digidesign provides their customers with similar information on this Intel chipset problem. Also note that your computer may have this problem even if other USB devices seem to behave normally. This is because other USB devices (like USB printers and hard drives) generally use USB's bulk mode of transfer, and do not produce noticeable problems if data is momentarily interrupted, as on these problem Intel chipsets. USB 1.1 audio devices, which have to continually input and output audio data at a fixed sample rate to provide audio, require USB's isochronous transfer mode, which is intended to guarantee the steady flow of data that is required for audio. These Intel chipsets fail to consistently provide the continuous data flow required for the isochronous mode and audio. If you want to know if your chipset is one of the affected ones, go to this link and download the program CPU-Z 1.30. This program will gather detailed info on your CPU. Once downloaded, run the program, select the "Mainboard" tab and note the information where it says "Chipset" (e.g. Intel i915PM/GM/GMS Rev 03). Solution: We do not have a solution that ensures proper performance on these computers. The most successful workaround we have found is adding a PCI based USB card (to desktop computers with these chipsets) or a CardBus or PCMCIA USB controller card (for laptops with these chipsets). Once these cards are installed, these computers often stop exhibiting the "white noise burst" problem, because the USB implementation on these cards overrides the flawed built-in USB implementation of the computers. Note: ISA motherboards operate at lower bus speeds, and can slow down your computer and can sometimes cause "clicks" in the audio. We recommend using a non-ISA board. 10. Try a Powered USB Hub: Line 6 cannot support the use of powered USB hubs as they can cause connection issues with our server through our software such as Line 6 Monkey or License Manager. Powered hubs can also create connection issues between our devices and our drivers. However, there have been a few cases where powered hubs actually resolve pops and clicks on certain laptops where the USB ports may not be providing enough power to the Line 6 audio interface. This would typically work with Line 6 audio interfaces that are powered via USB IE: UX1, UX2, KB37. 11. Remove all unused USB drivers: The program USBDeview is a small utility that lists all USB devices that are currently connected to your computer, as well as all USB devices that you previously used. It can be downloaded at: http://www.nirsoft.net/utils/usb_devices_view.html Advanced Troubleshooting: As stated previously, some hardware/software configurations simply will not work together, so Line 6 cannot guarantee that any of these adjustments will work on any given computer. We have seen these techniques work for other users who are experienced with advanced computer adjustments. Perform these advanced procedures at your own risk. In some cases, the ultimate resolution was to replace the computer. BIOS Performance Settings: We have seen BIOS settings, especially power management settings such as ACPI, help with audio performance issues. On most Windows computers, you can adjust the BIOS settings by pressing the F10 key as the computer boots up. Check with your PC's documentation for information on how to enter the BIOS settings. In some BIOS, a setting called "SpeedStep" may be enabled. Similar settings to SpeedStep are "EIST Function" (or *Power Now* or *Cool n' Quiet*). Speedstep is an Intel efficiency tool that enables the CPU to speed up and slow down according to the load put on it. However it also changes the voltages running through the CPU accordingly and may cause crackles when the CPU steps up and down. Go into BIOS settings and disable the "SpeedStep" and C1E settings. C1E is the auto voltage setting that is usually enabled along with Speedstep. This should set the CPU to run at its fixed maximum speed with no voltage changes. Here is a link to a page with further BIOS setting recommendations: http://www.tomshardware.com/reviews/bios-beginners,1126-8.html DPC Latency (IRQ hogging): Use Thesycon's DPC Latency Checker (www.thesycon.de/eng/latency_check.shtml) to help detect the possible presence of a hardware device that occasionally takes more than its fair share of interrupt time by displaying latency intervals. Troubleshooting involves disabling hardware one item at a time, then running the Latency Checker each time until the latency subsides in the checker. Replendence LatencyMon: LatencyMon (http://www.resplendence.com/latencymon) checks if a system is suitable for processing real time audio by measuring DPC and ISR excecution times as well as hard pagefaults. It will provide a comprehensible report and find the kernel modules and processes responsible for causing audio latencies which result in drop outs. It also provides the functionality of an ISR monitor, DPC monitor and a hard pagefault monitor. Note: Be sure to read some of the possible root causes for pops and clicks that the developer of this software offers up under the description of this tool. Some of these advanced tips may help you resolve your issue. Registry cleaning: Remnants of old installs may bog down system performance. OS Reinstall: Complete fresh install of your Operating System in the event certain essential OS files or settings have gone bad. Hard Drive Reformat: Reformat the hard drive to clean out the registry and remove any problem-causing files. Reinstalling the OS and other applications after a reformat of hard drive may repair previously unfixable problems, and may improve system performance. USB Bus Corruption/Power Issues: Generally, if you have an IRQ problem, increasing buffer sizes should fix it or at least improve it. If the problem has something to do with USB bus corruption, or a problem with power, then increasing the buffer sizes wouldn't change anything. It is possible that your USB audio issues are being caused by a corrupt or underpowered USB bus on your computer. We recommend that you consult with a qualified computer technician to verify if this is the case. Be advised that most technicians aren't properly equipped to deal with such an in-depth technical issue. They may suggest replacing the motherboard, but that may not fix it unless the replacement is a known working model. This is because the problems stem from design issues on the motherboard and will be common to all motherboards of that revision and model. USB Audio: Fehlerbehebung: Eine kurze Erklärung zu USB Audio Problemen: Die meisten USB Audio Probleme werden durch Abrisse im Datenfluss des USB Signals, welches ein Audiosignal vom Treiber zur Soundkarte schickt, verursacht. Sollte Software oder Hardware den Datentransfer negativ beeinflussen, kann als Resultat ein Rauschen, Krachen oder Knistern entstehen. Solche Einflüsse können außerdem dafür sorgen, dass das Gerät aufhört zu funktionieren, wofür Sie das System dann neustarten müssen damit es wieder funktioniert. Dies würde das Problem jedoch nicht langfristig lösen. Solche Abrisse im Datentransfer sind für die meisten USB Geräte kein Problem (so wie Drucker, Tastaturen, Mäuse,...), da diese Geräte mit einem Paketmodus arbeiten und somit keinen durchgehenden Datenfluss brauchen. Die komplexe Interaktion zwischen Hardware und Software auf verschieden konfigurierten Systemen kann verschiedenste Resultate haben, dazu gehören auch wenige Ausfälle mit Computern, egal mit welchem Gerät dieser verbunden wird. Die erfolgreiche Nutzung eines USB Audio Gerätes auf einem anderen Computer bedeutet meist, dass ein Problem mit dem ursprünglichen Computer besteht. Es gibt keine Einheitslösung für die fehlerfreie Nutzung von Audio Geräten mit dem Computer, aber die meisten Fehler in Verbindung mit USB können anhand folgender Maßnahmen behoben werden: 1. Benutzen Sie den neusten Line 6 Gerätetreiber. Laden Sie diesen hier herunter oder benutzen Sie Ihre Line 6 Monkey Software um ihn zu aktualisieren. Häufig gestellte Fragen zur Deinstallation der Treiber finden Sie hier. 2. Optimieren Sie Ihren Computer zur Audionutzung. Wie Sie dies schaffen können Sie in den folgenden Artikeln unserer Knowledge Base lernen: Optimierung des Computersystems Video Tutorial: Windows Vista/7 Optimierung (Achtung: Nur in Englisch) 3. Überprüfen Sie alle Kabel auf deren Funktionsfähigkeit. Benutzen Sie das kürzeste verfügbare Kabel. Stecken Sie es korrekt ein. 4. Ziehen Sie alle USB Hubs ab: Line 6 unterstützt die Nutzung von USB Hubs nicht. Für kein Produkt. USB Hubs können Rauschen oder Abrisse verursachen. Bitte entfernen Sie jegliche Hubs und verbinden Sie das USB Kabel sofort mit einem USB Port auf der Rückseite Ihres Computers. Mac: Bitte verbinden Sie Ihr Gerät sofort mit dem Mac und nicht mit der Tastatur, da diese auch nur ein USB Hub ist. 5. Stellen Sie die Buffer Größe, Sample Rate und Bit Depth im Line6 MIDI Control Panel ein: PC: Start > Systemsteuerung > wählen Sie die klassische Ansicht > Line 6 Audio and MIDI Devices Mac: Apple > Systemeinstellungen > Other > Line 6 Audio and MIDI Devices Das Fenster des Treibers wird Ihnen einen Buffer Size Regler anzeigen, den Sie auf EXTRA SMALL, MEDIUM, oder LARGE einstellen können. Schalten Sie diesen Regler erst einmal auf MEDIUM oder LARGE um zu sehen ob dies hilft. Versuchen Sie hier sowenig wie möglich oder keine Latenz mehr zu haben während das Rauschen verschwindet. Optional können Sie auch die Sample Rate und Bit Depth Einstellungen so vornehmen, dass diese den Projekteinstellungen Ihrer Aufnahmesoftware entsprechen. Für mehr Informationen können Sie hier klicken. 6. Schalten Sie Geräte mit kabellosen Netzwerken aus: Auf manchen Prozessoren, die eine aktive kabellose Netzwerkverbindung haben, kann während des Aufnehmens/Abspielens die Genauigkeit des Audiosignals beeinträchtigt werden. (z.B. kann man dann Lärm oder Artefakte im Ton hören.) 7. Ändern Sie Ihre Energieoptionen: Ändern Sie die Energieoptionen Ihres Computers (nur PC). Start > Systemsteuerung > Energieoptionen. Ändern Sie hier das Energieschema auf "Immer an". Schalten Sie außerdem alle Einstellungen dieses Schemas auf "Nie". 8. Wählen Sie Ihr Line 6 Gerät als Standard Soundkarte Ihres Computers anhand der folgenden Artikel in unserer Knowledge Base: Assigning your Line 6 Device as a Sound Card on your Windows XP Computer Assigning your Line 6 Device as a Sound Card on your Windows Vista Computer Assigning your Line 6 Device as a Sound Card on your Mac Computer (Achtung, bis jetzt nur in Englisch.) 9. Kaufen Sie eine PCI USB Karte (Desktop Computer) oder PCMCIA USB Karte (Laptop): Diese Karten lösen oft das Problem des Rauschens, lösen Kommunikationsprobleme und andere Probleme da diese den weniger robusten USB Bus Kontroller Ihres Computers überschreiben. Für mehr Informationen über PCI Karten klicken Sie hier. Chipsatz Fehlerbeschreibung: Falls der Computer die standard USB Voraussetzungen nicht erfüllt kann es sein, dass Ihre Soundkarte am Analog Audio Ausgang ein Rauschen erzeugt. Dieser Fehler entsteht aufgrund eines USB Chipsatzes, der von Intel anhand der ICH6 Architektur hergestellt wurde. Die folgenden Chipsätze stellten sich als fehlerhaft heraus: 915G, 915P und 925X, obwohl auch andere Chipsätze diesen Fehler eventuell erzeugen können. Intel hat auf dessen Webseite eine detailliertere Erklärung zu diesem Problem veröffentlicht. Achtung, Computer mit diesem Soundproblem haben dieses mit allen USB 1.1 Audio Geräten, nicht nur mit Line 6 Geräten. Ihr Computer könnte dieses Problem sogar haben wenn all Ihre anderen USB Geräte normal funktionieren. Die meisten anderen USB Geräte benutzen einen Pakettransfer über USB und haben somit dieses Problem nicht wenn der Datenfluss unterbrochen wird, da diese kein durchgehendes Signal brauchen im Gegensatz zu Audiogeräten. USB 1.1 Audio Geräte brauchen einen durchgehenden Datenfluss ansonsten kommt es sofort zu Problemen, wie bei diesen Intel Chipsätzen. Audio Geräte, die eine festgelegte Samplerate benutzen und so ein durchgehendes Input/Output Signal über USB brauchen benutzen die isochrone Übertragung des USBs, welche den durchgehenden Datenfluss garantieren soll. Die hier genannten Intel Chipsätze können jedoch keinen kontinuierlichen Datenfluss gewährleisten. Wenn Sie wissen wollen ob Ihr Chipsatz einer der betroffenen ist, folgen Sie diesem Link und laden sich die CPU-Z Software herunter. Dieses Programm wird detaillierte Informationen über Ihren Prozessor sammeln. Starten Sie das Programm, klicken Sie auf "Mainboard" und notieren Sie sich was unter "Chipset" geschrieben steht. (z.B. Intel i915PM/GM/GMS Rev 03) Lösung: Wir können für dieses Problem leider keine Universallösung anbieten, eine PCI USB Karte zu verwenden hat bei diesem Problem jedoch die höchste Erfolgsrate. (für den Computer mit diesen Chipsätzen, ansonsten eine CardBus oder PCMCIA USB Karte für Laptops mit diesen Chipsätzen). Sobald eine dieser Karten installiert ist kommt es auf betroffenen Systemen oftmals nicht mehr zum Rauschen da diese Karte dann die standard USB Implementierung Ihres Computers überschreibt. Notiz: ISA Mainboards verwenden eine niedrige Bus Geschwindigkeit und können so Ihren Computer verlangsamen, was zu Klicks im Ton führen kann. Wir empfehlen kein ISA Mainboard zu benutzen. 10. Versuchen Sie es mit einem USB Hub mit eigener Stromversorgung: Line 6 unterstützt die Nutzung eines USB Hubs nicht, da diese Verbindungsprobleme mit unserem Server durch unsere Software wie Monkey oder License Manager verursachen können. Außerdem können USB Hubs mit Stromversorgung Verbindungsprobleme zwischen unseren Geräten und deren Treibern verursachen. Trotzdem hatten wir Fälle in denen USB Hubs mit Stromversorgung Klicks und Knacken auf manchen Laptops entfernt haben da verschiedene normale USB Ports vielleicht nicht ausreichend Strom für das Line 6 Gerät zur Verfügung stellen. Das würde dann typischerweise mit Line 6 USB Geräten funktionieren wie UX1, UX2 oder KB37. 11. Entfernen Sie jegliche unbenutzten USB Treiber: Das Programm USBDeview ist ein kleines Programm mit dem Sie sich alle USB Geräte auflisten lassen können, die verbunden sind und die zu einem früheren Zeitpunkt mit Ihrem Computer verbunden wurden. Sie können es hier herunterladen. Fortgeschrittene Problembehebung: Wie schon vorher beschrieben, funktionieren manche Software/Hardware Konfigurationen nicht miteinander, was bedeutet, dass Line 6 nicht dafür garantieren kann, dass diese Veränderungen bei Ihnen funktionieren. Bei manchen Benutzern haben diese Einstellungen jedoch bereits funktioniert. Sie führen diese Einstellungen auf eigene Gefahr durch. In manchen Fällen war die letzte Möglichkeit der Ersatz des Computers. BIOS Leistungseinstellungen: Wir haben verschiedene BIOS Einstellungen gesehen, besonders Energiemanagement Einstellungen wie ACPI, die bei Audioproblemen geholfen haben. Auf den meisten Windows Computern kann man das BIOS anhand der F10 Taste während des Startens des Computers aufrufen. Überprüfen Sie Ihre Quellen zu Ihrem Computer um herauszufinden wie Sie das BIOS öffnen. Bei manchen BIOS muss man eine Einstellung namens "SpeedStep" abschalten. Ähnliche Einstellungen sind die "EIST Function", "Power Now" oder "Cool'n'Quiet". Speedstep ist ein Tool von Intel, welches den Prozessor schneller oder langsamer macht je nach Benutzung. Es ändert jedoch die Spannungszufuhr, die Ihr Prozessor erhält und kann zu Knistern führen wenn der Prozessor langsamer oder schneller wird. Gehen Sie in Ihre BIOS Einstellungen und schalten Sie die "Speedstep" und C1E Einstellungen aus. C1E ist eine automatische Spannungseinstellung die meist mit Speedstep angeschaltet wird. Durch diese Einstellung sollte Ihr CPU nun auf fixierter Maximalgeschwindigkeit laufen ohne Spannungsschwankungen. Klicken Sie hier für weitere BIOS Einstellungen. DPC Latenz (IRQ hogging): Benutzen Sie den DPC Latency Checker (www.thesycon.de/deu/latency_check.shtml) um zu überprüfen ob ein Teil Ihrer Hardware mehr Latenz hat als normalerweise, indem es Ihnen alle Latenz Intervalle anzeigt. Problemlösung hierzu bedeutet ein Gerät vom Computer entfernen und mit dem Tool überprüfen ob die Latenz nachlässt. Replendence LatencyMon: LatencyMon (http://www.resplendence.com/latencymon) überprüft ob Ihr System für Echtzeit Audio geeignet ist indem es DPC und ISR Ausführungszeiten und hard pagefaults überprüft. Es führt einen ausführlichen Bericht aus und wird die Hauptprobleme für Audiolatenzen finden. Außerdem dient es als ISR Monitor, DPC Monitor und hard pagefault Monitor. Achtung, lesen Sie die möglichen Gründe für Klicks und Knacken, die der Entwickler der Software unter der Beschreibung des Programms bereitgestellt hat, durch. Manche dieser Tipps könnten Ihnen bei der Problemlösung helfen. Registry Cleaning: Überbleibsel alter Installationen könnten Ihr System beeinträchtigen. Neuinstallation des Betriebssystems: Komplette Neuinstallation Ihres Computers falls essentielle Dateien oder Einstellungen Ihres Betriebssystems korrupt sind. Korruption des USB Bus und Energie Probleme: Im Allgemeinen sollte eine Vergrößerung der Buffer Größe IRQ Probleme lösen oder verbessern. Sollte das System in Zusammenhang stehen mit USB Bus Korruption oder Problemen mit der Stromversorgung wird die Veränderung der Buffer Größe keinen Unterschied machen. Es wäre möglich, dass Ihre USB Audio Probleme durch einen kaputten oder mit nicht ausreichend Strom versorgten USB Bus Ihres Computers hervorgerufen werden. Wir empfehlen das Konsultieren eines qualifizierten Computertechnikers um diesen Fall zu untersuchen. Bitte nehmen Sie zur Kenntnis, dass die meisten Techniker nicht für solch ein tiefgehendes technisches Problem ausgerüstet sind. Es könnte sein, dass diese Ihnen raten das Mainboard zu ersetzen, was nicht unbedingt das Problem löst, da diese Probleme oft Konstruktionsprobleme der Mainboardreihe sind und oftmals bei mehreren Mainboards gleich sind. USB Audio: Résolution de problèmes: Une explication courte concernant les problèmes USB audio: La plupart des problèmes USB audio sont causés par des interruptions du flux de données du signal USB qui transfère un signal audio du pilote à la carte de son. Si logiciel ou hardware nuisent le flux de données, le résultat peut-être un bruit, craquer ou crépiter. Ces influences peuvent aussi cesser l'appareil. Vous devez redémarrer votre système pour temporairement fixer ce problème. Ces interruptions du flux de données sont aucun problème pour la plupart d'appareils USB (comme imprimante, clavier, souris,…) parce que ces appareils travaillent avec un mode paquet donc n'ont pas besoin d'un flux de données. Cette interaction complexe entre le logiciel et le hardware sur des systèmes différemment configurés peut avoir des résultats très différents ce qui inclut des échecs avec des ordinateurs connecté aves n'importe quel appareil. L'utilisation avec succès sur un autre ordinateur veut dire généralement qu'il y en a un problème avec l'ordinateur d'origine. Il y en a aucune solution parfaite pour ces problèmes audio mais les pluparts des erreurs en association avec USB peuvent être résous avec ces mesures: 1. Utilisez le plus nouveau pilote Line 6 pour votre appareil. Téléchargez et installez-le de ce site web ou utilisez le logiciel Line 6 Monkey pour cette mise à jour. Ici vous pouvez trouver la foire des questions concernant la désinstallation des pilotes. 2. Optimisez votre ordinateur pour l'utilisation audio. Vous pouvez trouver comment optimiser votre ordinateur dans les articles suivants de notre Knowledge Base: Optimisation des systèmes ordinateurs / Vidéo tutoriel: Optimisation Windows Vista et 7 (Attention, Anglais uniquement) 3. Vérifiez tous les câbles s'ils fonctionnent correctement. Utilisez le câble le plus court. Insérez-le correctement. 4. Détachez tous les hubs USB: Line 6 ne soutienne pas l'utilisation des hubs USB pour aucun produit. Les hubs USB peuvent générer des bruits ou interruptions. Détachez tous les hubs USB et connectez votre câble USB directement à un port USB en arrière de votre ordinateur. Mac: Veuillez connectez l'appareil directement au Mac et pas au clavier. Le clavier est un hub USB. 5. Réglez le "Buffer Size", "Sample Rate" et "Bit Depth" dans le menu Line 6 MIDI Control Panel: PC: Démarrer > Panneau de configuration > choisissez la vue classique > Line 6 Audio and MIDI Devices Mac: Apple > Préférences Système > Other > Line 6 Audio and MIDI Devices La fenêtre du pilote vous montrera le contrôleur "Buffer Size", lequel vous pouvez mettre sur EXTRA, SMALL, MEDIUM et LARGE. Mettez-le sur MEDIUM ou LARGE et voyez si cette option aide. Essayez de réduire la latence pendant le bruit disparaît. Optionnellement, vous pouvez régler la Sample Rate ou Bit Depth jusqu'à ceux correspondent aux règlements du projet de votre logiciel d'enregistrement. Pour des informations supplémentaires; cliquez ici. 6. Éteignez les appareils aux réseaux sans fil: Sur certains processeurs, qui ont une connexion de réseau sans fil active, la précision du signal audio peut nuire pendant lire/enregistrer. (par exemple: on peut entendre du bruit ou artéfacts) 7. Changez vos réglages d'énergie: Changez les options d'alimentation de votre ordinateur (PC uniquement). Démarrer > Panneau de configuration > Options d'alimentation. Changez tous à "Jamais". 8. Choisissez votre appareil Line 6 comme carte de son de votre ordinateur en utilisant les articles suivants de notre Knowledge base: Assigning your Line 6 Device as a Sound Card on your Windows XP Computer Assigning your Line 6 Device as a Sound Card on your Windows Vista Computer Assigning your Line 6 Device as a Sound Card on your Mac Computer (Attention tous en anglais) 9. Achetez une carte PCI USB (ordinateur desktop) ou carte PSMCIA USB (portable): Ces cartes résolvent souvent le problème du bruit ou de communication mais aussi d'autres problèmes parce qu'ils remplacent le contrôleur USB faible de votre ordinateur. Pour des informations supplémentaires, cliquez ici. Description d'erreur chipset: Si l'ordinateur ne satisfait pas aux préalables c'est possible que votre carte de son cause un bruit à la sortie audio. Cette erreur est causée par un chipset USB fabriqué avec l'architecture ICH6 de Intel. Les chipsets suivants sont défectueux: 915G, 915P et 925X. Des autres chipsets peuvent être touchés également. Intel a publié une explication détaillée concernant ce problème. Attention, les ordinateurs qui ont ce problème l'ont avec tous les appareils USB 1.1, pas seulement avec les appareils Line 6. Votre ordinateur pourrait avoir ce problème même si tous les autres appareils USB fonctionnent correctement. La plupart des appareils USB utilisent le transfert de paquet et n'ont pas ce problème si le flux de données est interrompu parce qu'ils n'ont pas besoin d'un flux contrairement aux appareils audio. Les appareils audio USB 1.1 ont besoin de ce signal ou des problèmes apparaissent directement comme avec les chipsets Intel ci-dessus. Les appareils audio utilisant une Sample Rate fixé ont besoin d'un flux de données via USB et utilisent la transmission isochrone. Les chipsets Intel ci-dessus n'assurent pas ce signal isochrone. Si vous voulez savoir quel chipset est dans votre ordinateur, utilisez ce lien et téléchargez le logiciel CPU-Z. Ce programme vous donne des informations détaillées de votre processeur. Démarrez ce programme, cliquez sur "Mainboard" et notez qu'est-ce qui est écrit sous "Chipset". (Par exemple Intel i915PM/GM/GMS Rev 03) Solution: Nous ne pouvons pas offrir une solution parfaite pour ce problème mais l'utilisation d'une carte PCI USB a un taux de réussite élevé. (Pour les ordinateurs avec ces chipsets. Vous avez besoin d'une carte CardBus ou PCMCIA USB pour les portables avec ces chipsets) Une fois cette carte est installée, le bruit disparaît souvent des systèmes, parce que la carte remplace l'USB standard de votre ordinateur. Note: Les cartes mère ISA utilisent une vitesse Bus faible et peuvent ralentir votre ordinateur, que peut conduire à un clic dans le son. Nous recommandons de ne pas utiliser les cartes mère ISA. 10. Essayez un hub USB alimenté: Line 6 ne soutient pas les hubs USB parce qu'ils peuvent causer des problèmes de connexion entre notre serveur et nos logiciels comme Monkey ou License Manager. Les hubs USB peuvent également causer de problèmes de connexion entre nos appareils et ces pilotes. Mais nous avons eu des cas ou un hub USB avec alimentation a éliminé les problèmes du son parce que certains ports USB n'ont pas l'énergie requise. Ca peut fonctionner typiquement avec les appareils USB de Line 6 comme UX1, UX2 ou KB37. 11. Supprimez tous les pilotes USB inutilisés: Le programme USBDeview est un programme qui liste tous les appareils USB connecté à votre ordinateur et qui ont été connectés à votre ordinateur. Vous le pouvez télécharger ici. Résolution avancée des problèmes: Line 6 ne peut pas garantir que ces réglages fonctionnent pour vous parce qu'il y en a des configurations logiciel/hardware qui simplement ne fonctionnent pas. Mais, chez certains utilisateurs, ces modifications ont déjà fonctionnés. Vous faites ces réglages de votre seule responsabilité. Pour certains cas, un nouvel ordinateur était la dernière possibilité. Réglages de performance BIOS: Nous avons vu certaines configurations BIOS particulièrement des réglages d'alimentation comme ACPI, qui ont résous des problèmes audio. Sur la majorité des ordinateurs Windows, on peut ouvrir le BIOS en appuyant F10 pendant le démarrage de l'ordinateur. Vérifiez votre documentation de l'ordinateur pour découvrir comment vous pouvez ouvrir le BIOS sur votre ordinateur. Pour quelques BIOS, on doit désactiver l'option "SpeedStep". Des options similaires sont "EIST function", "Power Now" ou "Cool'n'Quiet". Speedstep est un outil d'Intel qui ralentit ou accélère le processeur selon l'utilisation. Cet outil change la tension d'alimentation du processeur et peut faire des crépitements si le processeur devient plus rapide ou lent. Ouvrez votre configuration BIOS et éteignez "Speedstep" et l'ajustement C1E. C1E est un réglage pour la configuration automatique de la tension, ce réglage est activé avec Speedstep. Avec cette configuration, votre processeur tourne sur vitesse maximale sans fluctuations de tension. Cliquez ici pour des configurations supplémentaires BIOS. Latence DPC (IRQ hogging): Utilisez le DPC Latency Checker (http://www.thesycon.de/eng/latency_check.shtml) pour vérifier si une pièce du hardware a une latence trop élevée que normalement. Ce programme vous montre tous les intervalles de latences. Résolution du problème sera de détacher un appareil de votre ordinateur et vérifiez si la latence diminue. Replendence LatencyMon: LatencyMon (http://www.resplendence.com/latencymon) vérifie si votre système est approprié pour audio en temps réel en vérifiant les latences DPC, ISR et les pagefaults. Ce programme réalise un rapport détaillé et trouvera les problèmes principaux des latences audio. Ce programme est aussi un moniteur ISR, DPC et hard pagefault. Attention, veuillez lire les causes possibles pour craquer et cliquer que le développeur offert sous la description du programme. Certains conseils pourraient vous aider. Registry Cleaning: Les restes des installations anciennes pourraient nuire votre système. Réinstallation du système d'exploitation: Réinstallation entièrement de votre ordinateur si des fichiers ou configurations sont corrompus. Corruption des Bus USB ou problèmes d'alimentation: En général, une augmentation de la largeur Buffer peut résoudre ou améliorer des problèmes IRQ. Si votre système a un problème de corruption USB bus ou avec l'alimentation, cette réglage du buffer ne aura aucun effet. C'est possible que votre problème USB audio soit à cause d'un USB bus cassé ou s'il n'obtient pas assez d'énergie. Nous recommandons de consulter un ingénieur en informatique qualifié pour enquêter ce problème. Attention, la plupart des techniciens ne sont pas équipé pour ses problèmes spécifiques. C'est possible qu'ils vous disent de remplacer la carte mère mais ca résous pas nécessairement votre problème parce que ces problèmes sont souvent des problèmes de construction d'une série de modèles. Donc ce problème pourra persister.
  10. The GearBox Plug-In License was only available as an Optional/Add-On purchase prior to 2009. After POD Farm Plug-In was launched, we stopped selling the GearBox Plug-In License altogether and it has since been discontinued and is no longer supported. If you purchased an older TonePort DI-Silver, TonePort DI-Gold, TonePort UX8 device then you will still have access to the GearBox Plug-In feature, since this was embedded into the aforementioned devices. POD Studio Devices will not have GearBox Plug-In capabilities, only POD Farm Plug-In. GearBox Plug-In Discontinuation FAQ NOTE: For an definition of what an audio Plug-In is, please visit the following articles: Windows (VST): http://en.wikipedia.org/wiki/Virtual_Studio_Technology Mac OSX (AU): http://en.wikipedia.org/wiki/Audio_Units Q: Can I run a single Plug-In on two different devices at the same time? A: No. You will need to either transfer the license from unit A to unit B, or purchase separate Gearbox plug-ins for each Line 6 device you want to use the plug-in with. Q: Why I am hearing a dry guitar signal when I use the plug-in? A: Your DAW or non-Line 6 hardware may have an "input mute" that will need to be enabled when using the plug-in to avoid hearing the dry input signal. Q: My Plug-Ins aren't showing up in the recording application? A: Please keep in mind that some recording applications including Logic and Sonar will have to run a Plug-In scan before you can use your plug-in. You will need to refer to your recording application's user manual to find out where your plug in scan resides in the application. Q: I am not seeing the tuner as an option when I am using the plug-in? A: There is no tuner function in gearbox when used as a plug-in. However; the tuner will function normally in a stand-alone application. Q: Where is the Gearbox Plug-In located? A: Depending on the host computer's operating system: Windows XP/Vista: C:\Program Files\Line6\PlugIns Mac OSX: MacIntosh HD/Library/Audio/PlugIns/Components Q: How do view the Gearbox Plugin in Garageband? A: Open Garage band Create a "new track" (the addition icon in the lower left hand corner) Select "basic track", and choose "gearbox" on the right side of the window under "effects". Open the track you have created (it will be titled "track info"). On the bottom left you will see "effects". The gearbox plug in will be found toward the bottom of the dropdown menu. Be sure to enable the effect with the check mark on the left of the menu. On the right side of "manual", select the "edit the effect" (which will have a pencil icon). You will now be able to edit your gearbox plug in. Q: How do I use Plug-Ins in Cubase 4.01? A: In Cubase 4.01 Steinberg has implemented version 3.0 VST plug-ins. Since most third party plug-ins (Gearbox included) are in a 2.4 version, the Gearbox plug-ins will be found in the "Earlier VST PlugIns" menu option. Q: I am operating a Steinberg product (i.e. Cubase, Nuendo) on a Mac, why am I not seeing my Gearbox plugins? A: Steinberg products only use VST format plug-ins for both Windows and Mac operating systems. Line 6 does not support the use of VST plug ins on the Mac OS at this time. Q: I am working in Sonar, how do the presets change when moved to FX Bins? A: In order for your Gearbox Plug-In to not change presets when dragging from one effects field to another, please "Control Drag" by holding down your control button and left clicking, and then holding your mouse and dragging. You'll see that when you do this your presets will no longer change. Q: My Application freezes or crashes when saving in VST menu? A: At this time, the Gearbox Plug-In does not support saved VST format "presets". Upon saving and loading a tone or preset, please use the Tone File Menu in the Gearbox plug-in located to the right of the tone "name" window. Q: How do I use the TonePort DI as dongle with USB Hubs? A: Line 6 does not support the use of powered USB hubs at this time. When using your TonePort DI as a dongle or input device for your Plug-ins, please connect directly to a USB port on your computer. This will ensure the plug-ins will run smoothly and effectively. Q: Plug-In hardware connected after saving DAW session? A: If your plug-ins default to the Clean Guitar Tone preset upon launching a saved DAW session then it is possible you do not have your activated Gearbox Plug-In hardware connected. Please close out of your saved DAW session, connect your activated Gearbox plug- in hardware, and relaunch your saved DAW session. You will now see that your saved Gearbox Plug-In tones will now appear correctly in your session. Q: If I use my PODxt family device as my "dongle" after downloading the plug-in pack, will I get the Mic Preamp models? A: The Mic preamp models will be available from within the Gearbox Plug-In when using your PODxt device as a dongle. Q: Can I control the Gearbox Plug-In with my PODxt or FBV controller? A: At this time it is not possible to control the Gearbox Plug-In parameters with your PODxt or controller. Some end users have had success by assigning control of a specific effect (i.e. wah or bender) to their effects control in their recording application. Q: Can I control the GearBox Plug-in via MIDI? A: The GearBox plug-in does not support the use of MIDI to control its parameters directly at this time. Applications such as Ableton Live can control the plug-in with a MIDI controller, because it can map MIDI controller data to its plug-in parameters. There is no current work around for ProTools since it does not map MIDI controller data to plug-in parameters. We understand the value of this function and are looking forward to implementing it in the future. Q: How do I remove the Gearbox plug-in from my computer? A: Depending on the host computer's operating system: XP/Vista: Run the Line 6 Uninstaller & select "All Components": Start/All Programs/Line6/Tools/Line 6 Uninstaller Mac OSX: Please follow the following file path and delete the GearboxAU.component file: Macintosh HD/Library/Audio/Plug-ins/Components/GearBoxAU.component
  11. Scenario: I have my Focusrite audio interface setup as my In/Out device Audio settings. I have my HX Stomp connected to the Mac via USB. I do not want to use the Stomp as an audio interface. So, I turn on the Focusrite, launch Logic, all is good. The Focusrite shows up under Audio device as my in/out. However, when I turn on the Stomp, Logic “grabs” it and makes it my Audio device. I can’t find a way to stop logic from recognizing the Stomp as the Audio device. I would like to use HX Edit with the Stomp, but not have it be my audio device. Current work around is to unplug the USB cable and only plug it in when I need it. But it just seems that there must be a way to stop Logic from using it as an Audio device but still allow HX Edit to be usable with the Stomp. many help would be greatly appreciated. Mac using Catalina and current Logic Pro. Stomp is current firmware.
  12. Hi All, I created a patch for Linux Kernel 5.3 to enable HX stomp/Helix I need some help to confirm that is working properly. In particular would be really helpful if you can try the kernel 5.3 and confirm the USB ID for Helix devices case USB_ID(0x0E41, 0x4242): /* Line6 Helix Rack */ case USB_ID(0x0E41, 0x4244): /* Line6 Helix LT */ case USB_ID(0x0E41, 0x4246): /* Line6 HX-Stomp */ case USB_ID(0x0E41, 0x424a): /* Line6 Helix LT - firmware >= 2.8 */ This is displayed in dmesg when the device is discovered (open dmesg -w and then plug the device) [ 322.404503] usb 1-6: new high-speed USB device number 13 using xhci_hcd [ 322.531804] usb 1-6: New USB device found, idVendor=0e41, idProduct=4246, bcdDevice= 2.00 [ 322.531806] usb 1-6: New USB device strings: Mfr=1, Product=3, SerialNumber=2 [ 322.531806] usb 1-6: Product: HX Stomp [ 322.531807] usb 1-6: Manufacturer: LINE 6 [ 322.531808] usb 1-6: SerialNumber: 3021888 [ 322.535789] usb 1-6: parse_audio_format_rates_v2v3(): unable to retrieve number of sample rates (clock 16) [ 322.535907] usb 1-6: parse_audio_format_rates_v2v3(): unable to retrieve number of sample rates (clock 16) In particular if the device is supported the last two lines will show as unable to retrieve number of sample rates set it to default as 48Khz What I need is a list of helix like devices and the list of idVendor, IdProduct. Can you help me? Also for Line6 did the new update to support the new Mac Os X bring some news for Linux Users as well?? Thanks Nick
  13. My Set Up: I use the ux2 and pod farm to pick up my mic (audio technica at2035) for talking with my friends or whatever else I would need a microphone for. I run it through pod farm so it has a much cleaner sound. When I updated to windows 10 I uninstalled all of my line 6/ pod farm stuff and recently upgraded to the windows 10 version. All drivers are up to date. I have my mic plugged into the first input with the phantom power on. My headset is not connected through my UX2 as I don't need to hear what I sound like. The dials on the UX2 do move when I talk into the mic. Issue: It seems my mic is being picked up in Pod Farm as I can see the audio indicators at the top moving and registering audio. However, inside my sounds and recording devices, there is absolutely no indication that my mic is registering. How do I get my computer to pick up my mic?
  14. Hey Guys! I got my hands on a HX Stomp and today we are going to run through how to get up and running using it as your audio interface on a Windows 10 PC and with Presonus Studio One 4.0 I walk you through setup and how to record the processed guitar as well as the DI or, Direct Input so that you can reamp at a later time.
  15. Français Deutsch Q: How do I set up my computer to work with Line 6 gear? Make sure your Line 6 device is powered by the same power source as the computer (when applicable). Be sure that your system exceeds the minimum requirements listed on the product's box. Disable 'multiple users' on the system, automatic updates, as well as all themes/dashboards. Disable the internal sound card Turn off all other programs outside of the recording application(s), including anything that may be running in your system tray. Turn off all anti-virus software and malware, including products such as ZoneAlarm, Defender, Norton Anti-virus, Firewalls, and pop up blockers Be sure the date and time is set correctly on your computer Disable all power saving, sleep mode options, wireless devices, and screen savers (especially on laptop computers). Remove all Recording applications/playback programs that are not being used from your hard drive. Unplug all non-essential USB, Firewire, and PCI connections (i.e. Web cameras, cameras, printers, scanners, MP3 players). Disable disc compression options, system sounds, the indexing service, and your wireless Internet connection. XP Users Right click on "My Computer" and select "properties", select "advanced", select "performance settings", "visual effects", and select "adjust for best performance" Run your system cleanup and disc defragmenter found under Start > All Programs > Accessories > System Tools. Control Panel/Line 6 devices > In your Line 6/MIDI devices, select 16 bit audio 512 MB for buffer size Move the Buffer slider to the second tick mark from the left under "extra small" Be sure to select the same settings for bit rate and buffer size in your recording application as well Windows 7/8/Vista Users Go into your computer's control panel and click on the 'Sound' icon. Select your Line 6 device, then click on the 'Properties' button. Click on the 'Advanced' tab in the 'Properties' window. In the 'Default Format' box, try all the different bit and sample rate combinations to see if it fixes any issues you may be having. Windows 10 Go into your computer's control panel and change the view to "small or large icons" Select Line 6 Audio/MIDI Devices. In your Line 6/MIDI devices, select 16 bit audio 512 MB for buffer size Move the Buffer slider to the second tick mark from the left under "extra small" Be sure to select the same settings for bit rate and buffer size in your recording application as well You can also click on the 'Sound' icon. Select your Line 6 device, then click on the 'Properties' button. Click on the 'Advanced' tab in the 'Properties' window. In the 'Default Format' box, try all the different bit and sample rate combinations to see if it fixes any issues you may be having. Mac Users Disable any dual operating systems (dual boot, Parallels, etc.) Run "repair disc permissions" from hard drive Laptop computers: Try removing the power supply to see if there is better performance. If so, try a different power supply. Q: I am getting pops/clicks in my audio stream when I open other programs? A: There is no quick fix to solve this situation, but some end users have had success by installing a higher quality video card. Q: I am not able to get my computer to recognize the Line 6 device? - Plug your Line 6 device directly into the back of the computer. If you are on a laptop, try multiple USB inputs (as many laptops will route keyboard/mouse functions through a USB port, reducing the bandwidth). - Check out the following driver installation documents: USB Driver Installation: Mac USB Driver Installation: Windows Q: I am experiencing latency, how can I reduce it? A: The normal way of reducing latency is to reduce the buffer size. Buffer sizes of 512 will allow latency of about 10ms when using 44.1kHz. You usually set buffer sizes to a power of 2, so if you wanted to lower the latency, try 256, 128 or even 64. If you experience too many dropouts, you will need to increase the buffer size again. Follow these links for more tips and tricks for getting the most out of your computer recording experience. pcmus.com homerecording.about.com jakeludington.com If you are having difficulty using your Line 6 gear with a computer after following these guidelines, please complete your support profile (log on to your Line 6 account and go to "My Account") and post a question in the Line 6 forums.* Audiooptimierung für das Computersystem: Wie konfiguriere ich meinen Computer, damit er mit Line 6 Geräten läuft? Ich Line 6 Gerät sollte an die selbe Stormquelle angeschlossen sein wie Ihr Computer3 Stellen Sie sicher, dass Ihr Computer die minimalen Systemvoraussetzungen erfüllt, welche auf der Kiste des Gerätes angegeben sind. Schalten Sie "mehrere Benutzer", automatische Updates und Themen, sowie Dashboards auf Ihrem Computer aus. Schalten Sie die internet Soundkarte des computers ab. Schließen Sie alle unnötigen Programme sowie Software die in dre Taskleiste läuft. Schalten Sie Antiviren und Malware Software ab, wie ZoneAlarm, Defender, Norton Antiviurs, die Firewall oder auch Pop-Up Blocker. Überprüfen Sie Datum und Uhrzeit Ihres Systems. Schalten Sie Energiespramodus, Bildschirmschoner, kabellose Geräte sowie den Ruhemodus aus. (besonders auf Laptops) Entfernen Sie jegliche Aufnahme/Playback Programme, die nicht benutzt werden von Ihrem Computer. Schließen Sie alle nicht benötigten USB, Firewire und PCI Gerät/Kabel ab. (z.B.: Kameras, Drucker, Scanner oder MP3 Player) Schalten Sie Komprimierungsoptionen, System Töne, den Index Dienst und Ihre kabellose Internetverbindung aus. XP Benutzer: - Rechtsklicken Sie den Arbeitsplatz, klicken Sie auf "Eigenschaften", dann "Erweitert", "Leistungsoptionen", "Visuelle Effekte" und wählen Sie "Für optimale Leistung anpassen". - Lassen Sie die "Datenträgerbereinigung" und die "Defragmentierung" laufen. Start -> Alle Programme -> Zubehör -> Systemprogramme. - Systemsteuerung -> Line 6 Devices -> Line 6/MIDI Devices: Hier folgendes auswählen: 16bit Audio 512Mb "Buffer Size" Den Buffer Regler auf den zweiten Tick von links schieben unter "Extra Small" Wählen Sie dann die selben Bit Rate und Buffer Size Einstellungen in Ihrer Aufnahmesoftware aus. Windows 7/Vista Benutzer: - Gehen Sie in dei Systemsteuerung und klicken dort auf "Sound". Wählen Sie Ihr Line 6 Gerät aus und klicken Sie auf den Einstellungen Knopf. - Klicken Sie auf "Erweitert". In der Box für "Standartformat" probieren Sie alle verschiedenen Kombinationen aus, ob eine davon Ihr Problem löst. Mac Benutzer: - Schalten Sie Dual-Boot Betriebssyteme aus. - Starten Sie "Zugriffsrechte des Volumes reparieren". Laptop Computer: - Nehmen Sie das Netzteil ab, um zu sehen ob es dann besser funktioniert, wenn ja versuchen Sie es mit einem anderen Netzteil. Wenn ich ein Programm starte bekomme ich Klicks und Rauschen, was kan nich tun? Für dieses Problem gibt es keine schnelle Lösung, manche Benutzer konnten dieses Problem anhand einer neuen Grafikkarte jedoch lösen. Mein Computer erkennt mein Line 6 Gerät nicht. Was kann ich tun? - Stecken Sie Ihr Gerät hinten in einen der USB Ports Ihres Computers ein. Wenn Sie auf einem Laptop arbeiten versuchen Sie den USB Port zu wechseln. (Da viele Laptops Maus/Tastatur Funktionen über den USB Port leiten, was die Bandbreite des Ports verringert.) Schauen Sie sich folgendes Dokument zur Treiberinstallation an: Treiber Installation Ich habe Latenz, wie kann ich diese verringern? Generell können Sie die Latenz über die Buffer-Größe verringern. Eine Buffer-Größe von 512 wir Latenzen von 10ms erzeugen bei Benutzung von 44.1kHz. Meist wird die Stärke der Buffer-Größe auf 2 gesetzt. Wenn Sie also einen niedrigere Latenz haben wollen, versuchen Sie 256, 128 oder sogar 64. Wenn Sie dann jedoch Aussetzer im ton bekommen müssen Sie die Buffer-Größe wieder erhöhen. Bitte schauen Sie sich den folgenden Artikel zu Latenz an: Sound on Sound (Englisch) Und folgen Sie diesen Links für weitere Tipps und Tricks um Ihren Computer weiter zu optimieren: pcmus.com homerecording.about.com jakeludington.com (Alles in Englisch) Wenn sie noch immer Probleme haben, Ihre Line 6 Geräte mit Ihrem Computer zu verbinden nachdem Sie diese Richtlinien befolgt haben sollten Sie Sich auf line6.com anmelden, Ihr Profil ausfüllen und ein Ticket öffnen. Optimisation audio pour le système d'ordinateur: Comment est-ce que je configure mon ordinateur pour fonctionner avec équipement Line 6? Connectez l'appareil Line 6 à la même source d'électricité que votre ordinateur. Assurez-vous que votre ordinateur satisfaire aux exigences minimales du système écrits sur la boîte du produit. Désactivez "multiples utilisateurs", mises à jour automatiques et thèmes/Dashboard. Désactivez la carte son interne. Fermez tous les programmes inutiles aussi que tous ce qui est en cours d'exécution dans la zone de notification. Fermez tous les logiciels antivirus et malware comme ZoneAlarm, Defender, Norton Antivirus, le pare-feu et des bloqueurs pop-up. Vérifiez la date et le temps de votre ordinateur. Désactivez tous les options de dormir ou économie d'énergie, les appareils Wifi et économiseurs d'écran (particulièrement sur les portables). Supprimez tous les logiciels d'enregistrement/lecture inutiles de votre ordinateur. Détachez tous les câbles/appareils USB, Firewire et PCI inutiles. (comme, caméras, imprimantes, scanneurs et lecteurs MP3) Désactivez les options de compression de disque, sons systèmes le service d'indexation et votre connexion Wifi. Utilisateurs XP: - Faites un clic droite sur "Poste de travail" et cliquez "Propriétés", sélectez "Avancé", "Options de performance", "Effets visuels" et sélectez "Ajuster afin d'obtenir les meilleures performances". - Lancez votre "Nettoyage de disque" et "Défragmenteur de disque" dans "démarrer" -> "Tous les programmes" -> "Accessoires" -> "Outils de système" - Panneau de configuration -> Line 6 Devices -> Line 6/MIDI Devices: 16 bit audio 512 Mo comme "Buffer Size" Déplacez le glisseur Buffer à la tique deuxième de gauche sous "extra small" Sélectez aussi le même débit binaire et taille de buffer dans votre programme d'enregistrement. Utilisateurs Windows 7/Vista: - Allez dans Panneau de configuration -> Son. Sélectez votre appareil Line 6, cliquez propriétés. Cliquez le bouton Avancé. Dans la boîte "Format par défaut" essayez tous les différents combinaisons de débit binaire ("Bit Rate") et taille de buffer ("Buffer Size") pour voir si ca résolu le problème. Utilisateurs Mac: - Désactivez les systèmes double boot. - Lancez "Réparer les autorisations du disque" de votre HD. Les portables: - Détachez l'alimentation, si ca fonctionne, essayez une autre alimentation. Je reçois des clics et bruits si j'ouvre d'autres programmes. Qu'est-ce que c'est? Il n'y en a pas une correction vite pour ce problème mais certains utilisateurs ont installés une carte graphique de haute qualité avec succès. L'ordinateur ne reconnait pas mon appareil Line 6. Qu'est-ce que c'est? Insérez votre appareil Line 6 directement à l'arrière de l'ordinateur. Si vous avez un portable, essayez différentes ports USB. (Beaucoup de portables font passer des fonctions clavier/souris via des ports USB, qui réduit la bande passante.) Utilisez ce document pur l'installation des pilotes: Installation des pilotes J'ai de la latence, qu'est-ce que je peux faire? Normalement, pour réduire la latence, vous devez réduire la taille buffer. Taille buffer de 512 permettra une latence de 10ms si vous utilisez 44.1kHz. Normalement, vous mettez la puissance de taille buffer sur 2 donc si vous voulez réduire la latence, essayez 256, 128 ou 64. Si vous rencontrez des drop-outs, vous devez augmenter la taille buffer. Veuillez consulter l'article suivant sur la latence à Sound on Sound (anglais) et utilisez ces liens pour améliorer votre ordinateur pour l'enregistrement: pcmus.com homerecording.about.com jakeludington.com (tous en anglais) Si vous avez des problèmes avec l'équipement Line 6 après ces instructions, veuillez créer un compte sur line6.com et ouvrir un ticket ou poster dans les forums.
  16. I have been using a Pod X3 Live for about 4 years. It was bought 2nd hand so its well out of date now, and parts cannot be easily obtained in the UK. Last year the power supply went down totally and my techie boffin pal rigged up a workaround, because the parts to reinstate it were not available. He did warn me that it may not be economic to repair again and would probably blow again. Anyway it suddenly stopped dead and went blank a week ago, admittedly after I had been perhaps over-enthusiastically wa-wa-ing, (which might be a clue?). I smelled burning so something shorted out. My boffin pal had a look and tells me its all powering up OK, and there is no obvious burned out part visible, but there is no audio output at all! Its probably bound for the scrap heap to be replaced by a second hand HD500X off ebay, but I'm wondering if anyone knows if there might be a simple fix for this? My immediate thought is either that the sound output power supply (on the board?) has blown, or its something to do with the expression pedal failing. A second question is whether I will be able to load in my setups via Gearbox into the HD500X? I think so, but nobody I have asked knows for sure. It would be so great not to have to reinvent the wheel!
  17. Apple's new OS Mojave 10.14, has implemented a new security feature that can block input signals if not allowed access. Once a user has launched a DAW or stand alone plugin for the first time after the Mojave update, they will prompted to "allow mic access." If mic access is denied, user will not be able to receive an input via the specified software. To manually approve your software navigate to: System Preferences > Security and Privacy > Privacy > Microphone From this menu, user will be granted the ability to approve any software that was previously denied.
  18. I have followed the directions in the Helix manual as well as searched the forum and googled, but I cannot get music playing via YouTube or other player on my computer to play through the Helix. The manual says I can play along with YouTube or other player, but I cannot get it to work. I have USB hooked up and can see that there is audio playing via the Helix speaker in Windows (10) audio control panel, but I cannot hear it through my speakers that are connected via XLR output from the Helix. Both the input and output of the Helix are set to Multi, per instructions. Anyone know of a solution?
  19. If you're having charging issues, please make sure you seat the transmitter completely into the receiver, otherwise the transmitter will not charge. For more details, see this article: Relay G10 FAQ We have designed the G10 transmitter to fit into almost any guitar. However, we anticipate that there will be some rare cases where the transmitter does not fit into a given guitar. If the G10 transmitter is inserted into your guitar and the transmitter's actuator pin is not engaged, the transmitter will not turn on, and the LED on the transmitter will not light up. In some rare cases, the guitar’s active electronics are wired with inverse polarity. In this scenario, the transmitter's electronics can go into a protection mode that keeps the system from being functional. This is evidenced by no output from the G10, even though the transmitter's light is on. We have found that a workaround to both of these issues is to use a mono-to-mono (TS-TS) Male to Female adaptor. More details and a troubleshooting procedure can be found at http://line6.com/support/page/kb/_/live-sound/relay-digital-wireless/relay-g10-guitar-compatibility-fitelectronics-r817. If these issues affect you, we encourage you to post the following information so that we can better understand the scope of the issue and the effectiveness of the solution: Guitar manufacturer Guitar model Does it fit and turn on? Do you hear audio? Does the adaptor solution resolve the issue?
  20. I am using the Helix as an Audio Interface after my 'trusty'!!! A & H Firewire desk no longer wanted to communicate with my DAW. Firstly I cant seem to record from the pc or Internet directly into my daw for some reason,any ideas why?(eg you tube to Cakewalk). Secondly am I able to record from an cassette player (2 ins r and l) as my dad recently passed and im trying to record onto pc his live recordings? Many Thanks.
  21. Hello All!, first session of 2018! Using Variax and Helix listen to SuMo *(SuperMassiveMomentum) perform live over the internet from California, Colorado and Canada ..all in real time!. SuMo is three veteran musicians playing unscripted improvised progressive music...heavy, grooving, shredding...its all here!. Listen the the master at 96k!. Comments welcome. Tech: I used some of the new reverb's in this recording (spotlight my favorite) Follow us on our adventure https://www.facebook.com/SupermassiveMomentum/ https://hearthis.at/joejeffries/sumo-2018-3-16/
  22. Hi there, I use my POD HD 500 as sound interface and it's been a few weeks I'm experiencing this issue: by no apparent reason the sound goes off and the only way I've found to fix this is to restart the computer (I tried disabling / re-enabling the POD as an audio interface, unplugging and plugging it again, both power and USB, nothing happens). If i'm listening to something in Youtube or Winamp, the player stops and can't play further, but strangely, if I'm working in Reaper (using ASIO drivers), I can still play things normally inside it. I have no clue why this is happening, it's the same Windows install for a while, although I'm guessing it's something to do with some recent Windows update maybe. Is there anybody else having this problem? My specs: POD HD 500 Windows 10 Pro x64 AMD Phenom II X6 1090T 4 Gb RAM ddr3 1600 Asus m4a89td GeForce 260GTX 1Tb HD* All drivers / softwares / firmware are up-to-date in Line6 Monkey. * I have only 5Gb left in my Windows partition, need to fix this, but I don't really see how this can cause the audio problem Thanks in advance
  23. Salut tous le monde, Depuis un moment, je pense avoir un soucis concernant ma carte son. J'ai brancher ma prise XLR dans le MIC 1/L GAIN ( j'ai tester dans le 2/R aussi ). Mon volume micro et réduit au minimum donc 0 normalement, mais quand j'enregistre il entend le son entrent et pas qu'un peut...et sa ne sature pas. Je suis sur Cubase.
  24. I have set up the VSTs for for Podfarm in Reaper. I am currently running EZdrummer 2 and importing drum tracks easily; however, I am having issues recording through the Podfarm VST. I cannot hear my guitar when I'm playing along with the drum track, whether recording is armed or not; however, the track does pick up the signal when recording and when I hit playback, I can hear the guitar tone through Podfarm. The problem is that it is nearly impossible (at least for me) to record along with a drumbeat without being able to hear my guitar. How do I set up Reaper so that I can hear myself both when I am recording and when the recording is being played back? PS, this is my absolute first time attempting home recording, so I am an extreme beginner.
  25. Hey Everyone, I've been trying to get assistance out of Line 6 but it has been about as productive as asking a brick wall to sort out my drama's so I thought I'd give this a shot. Recently bought a new laptop (Dell Inspiron 15 7000) and for some reason whenever I open POD Farm all other audio is muted. I have the UX2 selected as the playback device and all audio plays through the device until I open POD Farm. As soon as I open the app all external audio stops and even if I hit play in iTunes or Guitar Pro there is silence. If I close POD Farm the audio cuts back in. I have looked through settings in POD Farm and can't seem to find anything. Never had this drama previously with an old crappy HP laptop. Basically just want to be able to jam to some songs whilst playing but it seems I can only have one audio source playing. I am using the Tone direct drivers and not ASIO4ALL. Have tried using ASIO4ALL but the audio doesn't come through as clear and seems like there is a higher latency. Anyone ever had this drama?
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