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Apple's new OS Mojave 10.14, has implemented a new security feature that can block input signals if not allowed access. Once a user has launched a DAW or stand alone plugin for the first time after the Mojave update, they will prompted to "allow mic access." If mic access is denied, user will not be able to receive an input via the specified software. To manually approve your software navigate to: System Preferences > Security and Privacy > Privacy > Microphone From this menu, user will be granted the ability to approve any software that was previously denied.
I recently got the free trial of helix native to see if the helix was for me. I've been looking at it for a long time. Now that I have it, all my tones are muddy. When I record, the notes sound like one long jumbled and distorted mess. I record through a Scarlett 2i2 with the input gain super low because that helps. My question is, how would I fix this? Is it the Scarlett's gain that's the problem? Would the helix floor or rack have the same issues recording through that input as opposed to recording through a separate interface? Thanks