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About btelfair

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  1. Great question. I updated the firmware probably 2 - 3 times and it rebuilt the presets a couple of times before I tried another firmware update. I just tried it now, perhaps my third attempt since the last update, and it worked like a charm. I think we must have had the same experience. Thank you for your help and Merry Christmas!
  2. Followed the update instructions and seemed to work ok. Only thing, each time I turn the Helix on I have to wait for all the patches to rebuild and once finished there is an audible beep noise. Anyone else experiencing this?
  3. After installing the new firmware update, each time I turn on the Helix I have to wait for the patches to rebuild and at the end of the rebuild there is a beep. Anyone else experiencing this?
  4. Great question Guru. I might have accidentally disengaged the modeling feature. In any event, last night I followed the factory reset procedure and the alternate tuning is working again. Thanks for your input.
  5. I've had the exact the same problem with my JTV-69S.
  6. My alternate tuning on my JTV-69S recently stopped working. Line 6 had me pay shipping ($70 plus) for them to repair and I just got it back with zero improvement. They reflashed the firmware but when I play it through the Helix with my headphones on there is no change in tuning as I scroll from standard to DADGAD to Drop D etc. I advised Line 6 and am waiting to hear back. Anyone else experienced this?
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