dankleiner

I copied the activation code from my original online invoice. I pasted it into the web browser, and it says “404. Contact your sales representative.” Help, please.

Thanks, Phil.

I am trying update Helix Floor from 2.80 to 2.81. The Updater screen shows no devices to update. I know that the Helix is connected, because Helix Edit recognizes it. Suggestions? Thank you.

Updating the editor solved the issue.

The point is moot for me, the OP-I returned the Variax. It wasn’t for me. Consequently, I have a new Line 6 VDI cable for sale.

Thank you both for your replies.

I see them in the unit but not in the Helix editor.

Could someone be kind enough to go through the steps of using the expression pedal to transition between two snapshots? Thank you.

I was looking for something more rugged than the Line 6 VDI. When I owned an AXE FX II, I had an an ethercon cable custom made to go to the foot controller. Thanks for the clarification.

Hello, all: I have been using the Helix for awhile, and I just bought a JTV69HSS. My intention is to start using the Variax for gigging. I have the Helix set up so that the top switches control patch change, and the bottom control snapshots. I would like a patch that starts with an acoustic model, goes into a crunchy Strat chorus and then goes to a Les Paul solo. I’d like to increase the volume and delay for the solo with one switch. How is this done? Thank you.

Wsexson, thank you for the link.

Hello, all: I have a 69HSS on the way. I have a question about alternate tunings. Can I use the Workbench software to create capoed tunings? For example, there are certain songs where our vocalist needs to change the key, and I may use a capo on the first or second fret. Can I change key with the tuning knob? Thank you.

Thanks, guys.

Rvroberts, I said path, not patch. MusicLaw, I understand what you are saying. Thank you. However, I am inquiring as to the use of the Editor to create the additional paths.

A fellow forumite answered my question about using the editor to save variations of a patch as snapshots-terrific! Now a new question: I understand that each path can only have, at most, 8 units. I find that I sometimes need to add additional units. For example, I want to add a wah after a noisegate. How do I add the additional units using the editor? Thank you.

It works! Thank you!!!

I have a Mac. I made a change, hit OPTION, nothing. I tried again, this time holding down OPTION while clicking SAVE. Nothing.

Thanks, guys. One would think that it could be done with the editor.

Hello, all: I need some help. I have a great crunch patch. I am using the computer editor. I select Snapshot 2, rename it to Lead and make adjustments on the amp+cab for a lead tone. I re-select the Snapshot 1, as that is what I want to load when I select the preset. Now, both Snapshots 1 and 2 have the same increased volume and EQ adjustments that I dedicated to Snapshot 2. Obviously, I don't fully grasp the construction and saving of a snapshot. Thank you in advance for advice.

One can dream, can't he?

Hello, all: Has anyone created a clavinet patch? I need it for Stevie Wonder's Superstition. Thanks.

Well, now. I went to my Applications folder, opened the Line 6 folder and soft the Updater icon. Whaddya know, it worked like a charm. I know I came across as a newbie, but I have been using and performing with digital gear for years, and this is the only software that stumps me. Thank you to all who lended a hand.

I hold down the two buttons, turn the unit on, and it does not load new software. Ugh! I checked the version of the editor, and it does say 2.20. What will the software not load and update the Helix?

Okay. Once, I open the Helix.pkg and download the software, and it successfully installs, what do I do next? Thank you very much for your time.

Phil, Of course, that link allowed me to download an entirely different software package - Helix2.20.dmg The package opens, completes installation and a new Helix icon appears on my desktop. When I click on the new icon, it opens the installer box again (Helix.pkg) . It does not load the new editor. Why?