richardantonelli

Tried searching for this but didn't find anything here...unless I'm searching incorrectly. I just got my THIRD helix...used off of reverb. It's on 2.82. Being familiar with it, I started building my presets to use 4 cable method, as I had in the past too. However, the looper is not working correctly. No matter where I place it in the chain, as soon as I hit record, I lose all volume from the snapshot I'm on. I can slightly hear sound when playing but it's VERY minimal. Playback is the same after recording. In order to get sound back, I have to go to a different snapshot and then back into the original snapshot and remove the looper. This does not seem to happen in presets where I would use a Helix amp and cab or IR (I use this as my direct or backup rig) but I mainly use 4CM for most applications. Has anyone else had this issue? I've tried reinstalling 2.82 so far with no luck. This morning, I'm going to do a complete factory reset on everything (after backing up my work) and hope that will do the trick. I wanted to post this here in case others are having this issue. I did open a support ticket but I'm not expecting a response soon as I know the team is running on low capacity right now. UPDATE: OK, this seems to be midi related. I'm using a Synergy Syn-2. I have the helix changing channels via midi. Whenever I engage the looper, it's sending a command to the Syn to change the channel to bypass. I'm still trying to figure out how to control that with the looper. Any ideas?

Asked this in the Helix group on facebook but haven't received any responses... There are 2 mono ins and outs. And 2 sends and returns. Only using mono effects, is it possible to use one in/out set to run into a loop on a boss es-5, and also use the other in/out to another loop and place a send/return or audio loop block in between them on the hx effects to separate certain effects? And then use an fx loop block also to run the post effects directly to an amp’s fx loop? If yes, and I know you lose blocks when adding these blocks in, could the other send/return on the. Hx also be used as a pre fx in/out to separate and be put into another loop on the Es-5? If this is confusing, I may not be explaining it correctly! Basically, could I do something like this: Left in/left out to loop one on the es-5 (for example, add a phaser block then add loop block on hx) Right in/right out to loop two on the es-5 (add flanger block then add loop block) Send one/send two to loop three on the es-5 (add pog style pitch effect) Add fx loop block Then use send/return 2 going to an amp’s fx loop with delays, reverbs, etc blocks.

On my 2nd Helix and glad I came back! I took a little time in the last few days to put up a couple of videos on how I use the Helix in my rig. Check them out if you'd like...thanks!

Don't know if this was posted or not... One thing I hope that Line 6 will do in the future is not have to make the ext amp switching assignable to one of the switches. Storing the state in a snapshot or preset would free up the switches for other things. I use a friedman amp and while I can do the channel switching, I have to use up 2 footswitches to do it. I'd like to be able to save the ext amp's state per preset or snapshot and not assign it to one of the switches.

Yup...got it sorted...thanks!

Yup, I am using the loop level on back of the amp as a master once the loop is engaged. I have to crank it to get it louder but it's nowhere near the volume with the loop off. It's a series loop and doesn't have a switch to go +4 or -10. Setting the 1/4' outs on the helix to line does help but I still have to really crank things in order to get it close to the amp without the loop on.

I'm hoping someone here can help me with this. Got a helix yesterday and hooked it up 4cm with my be-100. Having previously owned one, I know the basics and how to set up presets/snapshots. For 4cm I'm using fx loop 1 in between the dirt and time stuff. I've checked all the globals and ins and outs but for some reason, when my amp's loop is engaged with the helix, there's a big volume drop. I have to crank the loop on the amp and also crank the big master knob on the helix while also adding 3db or more to the helix's output. This can't be right as any other fx unit I've used with the amp doesn't act like this. If I want to get louder I really can't because everything is dimed. Any ideas?

please delete...got it sorted

Forgive me if this has been asked...did a search and nothing came up. Does the Helix channel switch a Friedman BE100? All 3 channels (clean, Be, HBE)? Any bugs or funny business going on or is it working 100%? Do the lights match up correctly? I previously owned a Helix but sold it because I went in a different rig direction but now that I'm back using a real amp (and loving it), I'm thinking of selling my Fractal FX8 and getting another Helix mainly to have the amp models as a backup rig already on the floor. I carry an Amplifire to gigs for backup but would rather free up space in my bag. I think the Helix FX will be fine for what I use. My main concern is the noise floor in 4CM and the channel switching. I need to be able to switch channels in a variety of ways...stomp, snapshots, etc.

Just tried it changing the headphone out to XLR and then to 1/4". Both sound nasty. The lag is gone but the tone is overly bright and thin. Hmmmmm.....

I will try this. So this won't affect the XLR FOH levels by using the headphone knob? I send cabs to 1/4" and XLR so I shouldn't be getting a phase issue but now that you mention it, the bad sound I'm hearing is similar to that...

Question... I recently tried using the headphones out as another output, a separate output, to my singer's IEM setup so I could give him a different volume control. I already use the XLR outs to FOH (with global EQ attached for levels) and the 1/4" to my CLR on stage (with the big volume knob for my own stage volume). My kemper allowed me to run the direct out to his setup and be able to set it however he wanted volume-wise. I wanted to try that using the headphones out but something was off. The sound was completely different...in a bad way. It sounded like 2 seconds or so behind what I was playing. A pretty bad lag. The sound was also not right as it sounded like it was in a glass bottle. I then tried normal headphones and got the same thing. Is there a setting or something for this? After trying a different set of headphones, it was better but the sound was definitely still not great or even close to what I should be hearing.

The 1/4" out is connected to my CLR. The sends/loops are all set to instrument and have been.

I've taken the gain blocks out (that was a suggestion from someone else). Every time I try to add a send block, I get massive squealing and feedback...

Right now I'm only using 1 send for my amplifire. I'm just not sure how to set it up correctly. Just got the helix last week and still learning.

Separate volume levels for each output (if it's there, I'm having a helluva time getting it to work) I'd like to be able to control my on stage monitor's volume through 1/4" (I can do that now with the big volume knob assign) BUT!!!! I need to be able to control XLR out volume and have not found a way to do this correctly. I posted in the forum about it so if anyone has any ideas, please give me a shout!

Posted at the gear page also, I know some of you guys are there too... To try to make this simple, and this goes based on my previous thread.... I need to have an XLR out and a 1/4" out and be able to control the volumes independently. The only way I can think of is to use a Y split and then add gain blocks before the outs so I can adjust each volume. That works! However, since I have a bunch of fx, 3 fx blocks are on the bottom path (the 1/4" out path) and since it's a Y split, the XLR is NOT getting these effects. Can anyone tell me how to accomplish this?? Here is a screenshot of what I have and I will upload the preset/snapshots to custom tone...the preset is called Rich-Live_01 I'm meeting with my band's sound guy tomorrow am and really have to get this sorted before then. I though it was working yesterday as I had fx and the 2 outs but I must have been mistaken. The reverb, delay and pitch on the bottom line work fine through the 1/4" outs but the XLR out is DRY. Thanks in advance.

I think I've got it. Since I have the 1/4" out connected to the main big volume knob on the front of the helix, I don't need the volume/gain block at the end of that chain. I can control from the knob for my on stage volume. Someone had told me to put that there earlier. That's why it wasn't being affected. Taking that out lets those effects before it work now. I can change the controllers back...no worries! I appreciate all the help on all forums with this. It was driving me crazy and I knew it had to be something stupid. I'm going to test a little more and hopefully the issues are resolved.

Yeah I must have uploaded before I added to it. BUT....clearing the volume controllers seemed to work!! Not sure what happened along the way while building. Now the issue is those 3 effect blocks on 2b don't work in the chain anymore because it's a split Y.

I did upload my preset/snapshot set last night. It's called "1st". I don't remember which version it was but it wasn't working properly.

It's getting confusing because the multi out was workingh. When I added the split Y to give me an XLR and a 1/4", that's when this all started. I've gotten sound to work from both now using a simple patch that has amp, cab on path 1a and an eq on 2 that is pulled down to 2b to make the Y split. However, even though I have sound from both, changing their levels on each output path does nothing. Volume stays the same...even turning all the way down.

the pitch isn't stereo because it only gave me mono for an option. The verb and delay are both stereo. There must be something wrong because XLR out is not even working on factory presets.

I'm assuming you mean the 1/4" and XLR outs at the end of the chain? Then yes, and like I said, the XLR has sound, while the 1/4" doesn't. If I swap them, it's the other way around...1/4" has sound, XLR doesn't. The other issue, as stated, is by adding that split y, I lose the pitch, delay and verb that were previously on that path before I made it a Y.

Hey guys I've already been posting over at TGP and still haven't found what I'm doing wrong here... I need to be able to control volumes to XLR and 1/4" independently. I already have the 1/4" set to the main big volume knob on the Helix...this is for my stage volume. I also need a separate XLR output that I can easily access at gigs for FOH when needed. I had a preset with 4 snapshots set up and actually tried the Split Y configuration but one of the splits (the bottom one) gives no sound. I'm hoping it's not a bug, or worse, an issue with my new unit. Here's a pic of my signal path (attached). Can anyone see anything wrong here? There is one big issue not related to no sound on the bottom output path. The pitch, delay and loop down there no longer work in the tone, for obvious reasons. I can't simply move those up to the above path because they are full...and I do need those effect blocks for the entire preset/snapshots. I'd appreciate any help on this as I'm going to be testing this out through a full PA this coming friday morning.

It was a setting in the Scarlett which is weird because it's the first piece of gear I had to make this change to hear sound out of both speakers. My Kemper, pod xt, Digitech IPB-10, etc all worked the way I had it using the same setup...one 1/4" output into the interface. And to answer the previous question, yes I used the same cable with the above mentioned gear...and tried other cables as well. Thanks for the help guys!