littlespaceman

Definitely! The more tickets, the more likely they are to fix it!

Can you explain this please? Not sure I follow what you're saying...

Yes, been wondering that myself - seems odd not to be able to just do a quick tap and mark a preset as a favourite....

Ha, yes, fair point - although firmware v1.4.2 has now been released which fixes this problem :o)

I can't tell from your explanation what you're actually doing - pictures would help, if you can post some. My first advice, however, is don't use the Katana (or any other digital amp) as an FRFR, as IMHO they all sound awful that way. You'd be better with some monitors or proper FRFR cabs (which don't have to be big and/or expensive - check out the Headrest FR 8 or the Headrush FR Go)

I run the Stadium with Stage Traxx 3 for lyrics only, like it seems you are with ST4. I use a WIDI dongle plugged in to the Stadium to send and receive BT from the iPad running ST3. I have the Stadium and iPad/ST3 set up so if I change a song on the iPad (bearing in mind I only use the iPad for lyrics, which are programmed with highlights) it selects the correct Song in Showcase (running the full backing track / click track etc) on the Stadium OR if I change the Song on the Stadium, it selects the correct Song in ST3. Works very well, and I have used this live. FYI, the Midi commands in ST3 look something like this: The ST3 Songs contain the following MIDI commands at the beginning; [midi: PC1.5@1, CC63.1@1, CC10.2@1] [midi@play: CC51.1@1] [midi@stop: CC51.1@1] Where: [midi: PC1.5@1 =PRESET setlist(LSB CC32=5) and preset (=1) select command @ Channel 1, and CC63.1@1 = SONG Setlist, CC10.2@1 = SONGPreset within that Setlist] [midi@play: CC51.1@1 =play song command in Helix Stadium] [midi@play: CC51.1@1 = also play STOP command in Helix Stadium] This means I can use the Start / Stop button in ST3 and this will Start / Stop the Song in Showcase, avoiding the problem of stopping ST3 and the Song in Showcase carrying on playing. NB: There seems to be a glitch where the MIDI message to select the correct Stadium Playlist, and then Song within the Playlist doesn't work, so it selects the Song for whatever Playlist you're already in. To avoid issues with this, I gave up using Playlists for Songs in the Stadium, and just use the master setlist, which works well Hope that helps

Little update for you, it's not 100% foolproof - a couple of times I've turned the machine on and it's locked Flags to Current Preset/Snapshot again, so I've had to repeat the 'add a preset to a setlist' thing, but it does fix it each time.

Big news in the UK about millions of websites being taken down due to cyber attacks, and security flaws in relation to PHP

I’VE FOUND A FIX FOR THIS PROBLEM!!! I noticed that the only Setlists that were locked to Current Preset / Current Snapshot, were Setlists that had NOT had a preset added AFTER updating to v1.4. So I tried adding a random Preset to a Setlist that was locked within a Song, and when I go back in to the Song and try to add a Flag, not only can I add a Flag from the Setlist that was previously locked to Current Preset/Snapshot, but even better, ALL the correct Flags from before the v1.4 update were back in place in the Song again, and work as they should. If you don't want the Preset you just added in that particular setlist, you can clear it from the Setlist, and you'll still have access to that Setlist within the Song when you try to add a Preset and/or Snapshot Flag. I have shot a video, which is 276mb, but that is sadly far too big to upload here, so I don't know how to share that with you guys - hopefully my explanation will be enough.

I submitted a Bug Report, and got an email back saying they were changing my Bug Report to a Support Request, as this is a known problem. My advice is, if you're having the same issue, then submit a bug report and they'll respond similarly, with instructions on what to do to hopefully resolve the situation

Any luck with changing the snapshots? I've also noticed that when I select Manage Flags in a song that has had the Snapshot Flags changed to [Current], I can't even clear (ie delete) the Flags to re-insert new Flags; the 'Clear' option is greyed out, which leaves me totally stuck - I may have to delete the Songs that are messed up like this altogether, and create them from scratch all over again

I've sent a bug report so hopefully this is now on radar for the developers...

This is exactly the problem; in my case, I have my guitar connected via the Instrument input, and I have the Tuner Input selected to Instrument only. I have the output set to 'Mute', which according to the manual = Mute: The input signal is muted completely (although it respects the Tuner Trails setting). This implies to me that it should mute only the input signal selected in the Tuner Input setting, and not ALL the inputs (otherwise what's the point of having selectable tuner inputs?) But for reasons I don't understand, when set up this way it also mutes everything else, including the Return 1 input, and therefore my mic... I've also tried setting Tuner Trails to 'On' which according to the manual = Tuner Trails Determines whether the natural decay of Delays, Reverbs, FX Loops, and the Aux/Return input continue when the Tuner screen is opened. Does not apply if Tuner Output is set to “Processed.” However, on the Helix screen, the explanation of the Tuner Trails function says on Aux/Return 3/4 continue, which is a significant difference as the Stadium Floor doesn't have a Return 3/4, it only has Return 1/2

Has anyone else noticed this? I have an Eric Johnson preset, using the Brit Plexi model, which has a Focus View option called 'Cliffs'. Since updating to 1.4, I noticed that preset doesn't have a 'Cliffs' option in the Focus View, then when looking in to this, I realised it's because the amp block has been changed - it's no longer the (Agoura) Brit Plexi model, it's now using the Legacy Brit Plexi Brt model, and I didn't make that change...

Sorry, my bad! Of course it does - I'm confusing myself (one significant downside of getting older :o( What I should have said is that I use the Return 1 input, BECAUSE I'm using a (cheap/Amazon) wireless mic, which has a 1/4" receiver. I can't find a way to Mute only the guitar when the Tuner is active, in this case - so it does mute the mic as well. Any suggestions for an internal work-around (other than get a wireless XLR mic or even an 1/4" to XLR adaptor). Or maybe it's a feature request to add the ability to mute different inputs

I presume your reply refers to the Stadium XL, which has a separate Mic input. The Stadium doesn't, so I am using Return 1 for a Mic input (the mic is a wireless one using a 1'4" receiver). It's been annoying me for a while that I can't find a way to mute the guitar when the Tuner is active, but keep the Mic input (ie, Return 1) unmuted. Any ideas on this, please?

Just posted this and then just seen your post - yup. sounds exactly the same as what's happened to me...

Anyone else had this? It was glitchy before, Songs would randomly (and very annoyingly!) have their Preset/Snapshot Flags deleted, but after updating to 1.4, it seems all my flags have been deleted...

Agree, it's a bit clunky relying on tech when something simple like a good old pdf will do the trick...

I use the Brotect one; https://www.amazon.co.uk/brotect-Screen-Protector-compatible-Stadium/dp/B0G6MZ5HFK/ref=asc_df_B0G6MZ5HFK?mcid=e7fadfde5d3d35c696096a565ce544bb&tag=googshopuk-21&linkCode=df0&hvadid=798872745271&hvpos=&hvnetw=g&hvrand=4462441873004319416&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9045872&hvtargid=pla-2458117953523&psc=1&hvocijid=4462441873004319416-B0G6MZ5HFK-&hvexpln=0&gad_source=1 Fits perfectly, and it was really easy to apply. I took all the small rotary knobs at the bottom of the screen off (tbh, I'm not even sure why they're there, given how good the touch screen is - makes the unit look quite old fashioned IMHO) to make it easier to get the recess that is cut out to accommodate those knobs in the right place. I'm pleased to say there's not a single spec of dust under the screen (I followed the instructions and did it in the bathroom, probably the most dust-free room in the house!)

I've never come across something that doesn't work because the MIDI is too intensive; and they publish the setlist and song MIDI info against each song, so it's clearly designed to select a setlist and song within that list. I've submitted a bug report, definitely worth you doing it too, the more they get the more likely they are to fix it

That's interesting - have you submitted a bug report?

No such thing as a stupid question though, but yes, I did save the Song. If you don't save the Song after adding Flags, you lose everything, so you'd know if that was the cause - in my case, it's not that the Flags disappear, it's that they change from a specific Preset/Snapshot to 'Current Preset' and 'Current Snapshot'...

As the title says - this has happened a number of times when preparing for a gig; I allocated Preset/Snapshot recall to Songs, within Showcase, then during rehearsal, the Song plays, but with completely the wrong Preset/Snapshot. When I look at the Flags within the Song, I see that instead of the Flag recalling a specific Preset/Snapshot, the Flag has reset to the 'Current Preset' and 'Current Snapshot' option. Has anyone else experienced this?

As it happens I was just about to start a thread about an issue I've noticed with Song selection via MIDI, when I saw this post; My wife and I gigged with the Stadium on Saturday. We used to use Stage Traxx 3 on an iPad for lyrics and backing tracks (when I used a Quad Cortex) and of course this meant having a separate mixer, to run the QC and iPad through. Now we have Showcase we don't need the backing tracks on the iPad, so we have a much more streamlined workflow, with guitar and mic and backing tracks all coming through the Stadium. My wife keeps the iPad however, as she finds it helpful for lyrics, so to sync everything, we use a WIDI Flex Bluetooth MIDI dongle on the Stadium, and all the Song selections, and also the Song Play commands are done through the iPad by my wife (she's the singer, so has free hands). In other words, when she chooses a Song on the iPad, it sends the MIDI command to the Stadium to select the same Song (which is actually the same .WAV files for Backing/Click Track) Then when she presses Play on the iPad, it sends the MIDI command to play that Song on the Stadium, and the lyrics highlight on the iPad in sync with the Stadium, because they are both using the same .WAV files (and the sound output on the iPad is muted for all tracks). The problem however, is that the MIDI command that selects the Stadium PLAYLIST, then the Stadium Song doesn't work; so say I have a Playlist created on the Stadium, for a gig on 21 September, and the Playlist is called '21 Sep'. Each Song within that playlist will have a MIDI command associated to it, that differentiates between a Song in this playlist, as opposed to the same Song within the master 'User Songs'. This is really important, as the Song select MIDI command is based on the Song number within the Playlist. So a particular Song may be number 7 in the '21 Sep' playlist, but might be number 23 in the User Songs master list, and number 7 in that master list might be a completely different Song. By making sure the lyrics within Stage Traxx 3 contain the correct MIDI command for PLAYLIST selection, then the command for Song selection, you overcome the problem of possibly being in the wrong Stadium Playlist, and then have the wrong Song recalled by the ST3 MIDI command, because ST3 should always choose the correct Playlist then the correct Song. EXCEPT... in my experience the Playlist MIDI command doesn't work, and instead of selecting the correct Playlist, then Song, it just plays whichever Song is recalled by the Song selection MIDI message (eg Song number 7) within whatever Playlist you're in, rather than selecting the Playlist you have requested via the MIDI message. Has anyone else had this experience?