lwilliams

Since 1.2.1, I have noticed the Save button illuinates when I've done nothing. That seems really strange.

Yes. Response received. Known issue to be fixed in future update.

I have the same issue happening. ALSO - and this may be normal, but I will set the Global EQ where I need it. Power off the Helix and when I turn it back on, the Global EQ is back to default. Why won't it stay where I put it?

Two days ago, I was trying to prepare some sounds for a Saturday gig. And, like always, it kept disconnecting. Very frustrating. SO - I dove in. I had 34 devices on my LAN. So, I created a separate VLAN on the network specifically for my music room I am only allowing 4 devices on that VLAN: Helix, Mac Studio and two 3-D printers. Once I had the network ready, I restarted the Helix and connected to the new VLAN. It was rock solid stable for over 8 hours. Used it a while Saturday with the same results. And for about 2 hours today. That looks to have solved it for me. But, it shoud not be a requirement to have a separate network. This still proves the problem is in the Helix. I just hope it is not the hardware. But, I guess I should register my problem. In fact, we all with this problem should. .

I have been gigging with the Fender Deluxe model. I kept adjusting things and never go to exactly what I needed. I tried the Hype feature......turned it up and settled at 4.9. I have played two gigs with it now and LOVE the tone. I don't know what it does, but it sounds great.

This seems to be a problem with the OG Helix and the new Stadium. I can't find a way to get rid of that really thin tinny high end. If I cut the "amp" treble back and the high of the Global EQ, I can get rid of it, but then there is almost no treble at all. I am sure a lot of you know what I am talking about. I am using mostly Fender Teles and Strats. When I tried the OG Helix, it was going into a PowerCab Plus. Now I have the new Fender FR-12. Has anyone found a way to solve this? If so, how is it done?

I only use Mac with my Stadium and editor. Works perfectly.

I am using the Fender FR-12. It can be pretty boomy, but it does have EQ and level controls on top like a regular amp. I am pretty happy with it. I may try the FR-10. But, so far, it has been on 4 gigs and really sounded great. I had to cut the bass on the FR back 25% and it worked well. .

I have had the problem since the very first power on. In my music shop, I use a new Mac Studio. However, I have it hardwired. Though I have a wi-fi network, I always use a wired connection to devices whenever possible. 27 years as an IT Director has taught me that a wired network is always better. Regardless, the Helix connected to one of my wi-fi networks easily. Since the wi-fi is on the same subnet, there is no reason for the Mac to be on wi-fi for them to see each other. It immediately worked perfectly. After a few minutes, the desktop app disconnected. At this point, the Helix showed that it was still connnected. And the internet connection was UP on the Mac. Logging into the my router, I could not find the Helix on the network at all. The Mac was in the table, but no Helix. I ended and restarted the app. Still no Heix. I went to the Helix, turned off wi-fi. Waited 20 seconds and restarted wi-fi on the Helix. Connected. The Helix now showed up in the desktop app. And, it showed on the router. This problem has continued since it arrived. It is very random. And, most of the time, it will connect and stay connected for hours. Sometimes, like yesterday, I powered up and had to go through this twice to get a stable connection. Based upon my IT experience, though this was very limited testing, the problem exists in the wi-fi architecture of the Helix and not the app or computer it is running on.

Among all my amps, I still have my DT50 212. I would love to see the Helix Stadium support it. I doubt that it will happen.

If I tell it to keep my presets, will my User banks stay in place? I want all the new stuff: tones, EQ, VARIAX bank. But I don't want to lose all the hours of work on sounds I created. What is the best way to do this?

Now......... with the fully charged battery IN the guitar........... NO 1/4" cable.......... VDI to POD500X. It powers on and works. Is it running off the battery like this?

I did not try the battery level indicator on the back of the guitar....actually forgot it had that. I can check that and post the result tonight. However, since I bought the guitar, I have never had a battery in the guitar - ever - until trying to troubleshoot. I did not try headphones. I assume you mean headphones plugged into the HD500X. However, I plugged my other guitars into the guitar input and the POD and DT50 work normally in that fashion. I did not try the magnetic pickups in the JTV. I guess you just plug a regular guitar cable into the 1/4' jack and straight to an amp? I will try that. I feel certain that would work. Though I would not use it that way as I need single coil tones most of the time.

Well, I played to the two gigs with a Gibson (no Variax) guitar. What I have tried: 1. Several VDI cables. 2. Charging the battery and trying to power from the battery. 3. Placed a ball of paper inside the model knob and placed it back on the shaft. None of these would enable the JTV to power on. I tried pressing the shaft of the JTV model switch with the knob OFF - nothing. I have not tried using the battery + USB interface to see if Monkey or Workbench will see it. I will do that tonight, I used the HD500X on gigs this weekend and it was perfect with the Gibson.

Pulled the model knob off, added a good amount of material in the knob and put it back on. Still nothing.