Helix 2.92 Bugs!!!! AHHHHH!
So, after talking with customer support regarding the issue with my presets going completely blank and overwriting/losing all my settings, per their instructions I did a backup. Did the button 9&10 reset. Then restored from backup. Then restarted and let it rebuild presets. Ok
So then I started crafting the tone on a preset with three snapshots. A clean tone, a dirty tone, and a lead tone. This is a blues tone. I used the looper at the end of the chain and all seemed well. I spent over 5 hours over the last couple days crafting tone and using the looper and all seemed good. GREAT! I thought it's all better and fixed.
However, today after putting the final tweaks on the preset I had built that I was extremely happy with, I saved the preset. Great. Now I also save a preset I'm building to another different slot in regular intervals just in case the current preset blanks out before I have a chance to backup my Helix Floor. So, I saved a version of the preset to another slot.
DISASTER! AHHHHH! This last time I saved the preset to a different preset slot, for some reason the saved slot went completely blank. No worries I thought. I'll just go back to my original preset and try again. Not so fast! Now the original preset slot was also completely blank! OMG! I just wasted 5 hours of my life crafting a killer tone and now it's all gone. Jesus F'ing Christ!
THIS IS NOT what I call a reliable gig worthy piece of equipment, no matter how good it sounds or how convenient it's supposed to be.
I can't even send the preset to customer support because it's GONE! The only thing to note of difference on this preset that might help debug is that the preset has NO PREAMP, AMP, or Cab. This is because I'm using the preamp and power amp of a real amp in four cable method out to a real cabinet and just running overdrive pedal blocks and EQ into the front of it and after an FX loop block some delay and reverb and finally the looper.
Is anyone else running into presets just randomly blanking out? I don't think this is caused by the looper now. I think its just some random bad behavior/bug that can occur at any time.
Wondering if this is in some way related as in this person's post to the Fx loop send/return I have in my presets.
https://line6.com/support/topic/56190-sendreturn-corruption-bug-under-blank-preset/?tab=comments#comment-335978