maxwalmsley

By Line 6 support UK via Line 6 support Germany at Yamaha Europe. Don’t know why you’re being difficult mate. Ring them up and speak to them!

It was made very clear to me by Line 6 there are no plans to get transformers.

That may be… Doesn't change the fact that if you want service support for your DT25 (transformer in my case), then there is NO HELP. Parts NOT available. But I can go buy a new one no problem! Don’t get me wrong. I’m not criticising the amp itself. I loved my DT25. It became MY sound. My issue is with the quality of support and customer service that has pushed me to an alternative brand.

Yeah I read that story. There are many many stories on these forums of power transformer issues, let alone on the web.

It is a shame because I also think the DT amps sound really, really good. But, I bought this amp a few years back and it has a fault. Not only that, but a common fault that Line 6 know all about and there is no option for repair. I could go and buy a brand new one right now from a Line 6 dealer. That’s my option. Or a second hand one. And my irreparable current one just goes in the bin!??! This is insane. It’s like Apple saying that your current production iPhone is non repairable because we can’t get the specific part as a separate spare? Utter madness.

Yeah it’s truly shocking! I’ve had no luck at all. And the only advice I’ve had is to get a second hand amp and use that or swap the transformers out… I won’t be buying Line 6 again. however. for you DT50 owners. I did find a very interesting post online and it turns out a US company makes a power transformer for the DT50. see below. https://www.google.co.uk/amp/s/mytubeaudio.com/2016/11/11/all-the-way-to-mercury-and-back-for-a-line-6-dt-50/amp/ Here is a link to the US transformer. https://www.mercurymagnetics.com/?s=DT50&post_type=product Read the article though. Anyway. Goodbye Line 6.

I will check with Mark. But I shouldn’t have to. Why on earth can’t Line 6’s own service centre help? It’s an official part for a current production model amp. Doesn’t fill me with confidence in the brand to be honest.

It’s the tech at E&M in Bletchley that I’ve been talking to about this. He spoke to Like 6 Germany who informed him about the part being unavailable. does this mean the DT25 is being phased out? I can only presume that would be the case. But I still have the problem of an amp that is totally defunct. To say I’m disappointed is an understatement. I don’t know. I don’t mean to be angry but I am. And I have been looking at second hand DT amps because I genuinely think they sound fantastic. But if I get one and the same thing happens (or something else) then the support won’t be there. Does not fill me with any confidence at all.

I should say I changed the valves a couple of years back for like for like valves as per the advice from this forum….

They are EH and made in china AX7. The amp has been totally fine and sounding awesome and then suddenly went to turn it on and the fuse blew. Ordered a load and same again. Just blows each fuse. Valves are working fine as I’ve put them into another all tube amp. it’s the fact that i have been told by Like 6 it’s not repairable due to the power transformer no longer being a part that can be ordered, and after lots of discussion with the service centre here, I am 100% sure it is the transformer. What do I do now? It’s a dead amp and no way of fixing it! I really think this is crazy for a current production amplifier being sold. Am I wrong here?

Right! Where do I start… I love my DT25. I talk about how great it is on my live streams (thousands of viewers). To my friends. To fellow guitarists. I get compliments on its tone etc. However… As of two days ago, the power transformer is now dead! Fuses blowing. Contacted Yamaha Europe and Line 6. The service centre have just told me… THE PART IS NO LONGER AVAILABLE!! WTF??? THIS IS A CURRENT PRODUCTION PRODUCT that has had many known transformer issues… AND YOU CAN’T GET IT FIXED??? Literally said to me I have NO options! Seriously Line 6! What do I do now?

I got it to work! Now the text displays correctly. I had to deactivate and delete all unnecessary fonts using the FontBook App. And then re-enable 'Andale Mono' (might just work if this is disabled). But, now it opens totally fine :)))) Max

Hi all, Just wondering if anyone had managed to get DTEditOSX to work in macOS Catalina? It opens fine but the in some windows and drop down menus the text appears as squares? Could this be a font clash? Any info helpful. Thanks Max

Hi all, Just wondering if anyone had managed to get DTEditOSX to work in macOS Catalina? It opens fine but the in some windows and drop down menus the text appears as squares? Could this be a font clash? Any info helpful. Thanks Max

I bought my DT25 second hand recently and had some hum as well. Ordered a new matched set of Electro Harmonix EL84s.... It's nice and quiet now! Thanks