andredainez

Thanks for all the answers! I think that, based on what I read here, the Helix would be an upgrade more on the flexibility than on my existing presets sounding better. I think I will stick to the Pod Go until I can afford the Helix, since it's working well. Thanks for all the help!!

Thanks for the answer! Yes, I suspect the change will be the same. The Pod Go input impedance is fixed at 1M and, when comparing the guitar plugged direct into the amp to the signal passing through the Pod (either the amp out or the fx send) there is a little high frequency roll-off starting about 1,5 khz in my setup. It's subtle but, in the clean channel of the amp or when recording a DI through a direct box in a studio my band recorded, it's there. I don't know if this happen on the Helix too, but by your answers, I think it would have the same behaviour with me.

Thanks for the advice! It makes sense to use EQ to compensate for these high frequency loss! I will try that tonight. I am not with my Pod at the moment, but for what I remember there are just 2 folders: factory and user, but I have a lot of empty presets, still.

Hi! First of all, thank you for taking your time to answer! I already used the demo version of Helix Nativein the past but, by your reports, I think that the oversampling, isolately, would not make that much of a difference... As for the flexibility, the option to use dual amps is something I would really like, but I am very satisfied with the tones of the Pod. As for the converters question, I did some testing yesterday and noticed that putting a buffer pedal before the Pod prevents the high end loss. So maybe it don't have any relation to the analog to digital conversion. More than that, maybe it's possible that, if I do upgrade to Helix, I still experience the same behaviour. Do you guys notice any high end loss when plugin the helix or pod send into the amp input compared to the guitar straight into the amp? It is a subtle difference, for sure, but I wonder now if if it have to do with my amps input impedance or something like this...

Hi there! I have a Pod Go for about one year and have been loving the form factor of the unit, but I am having some GAS for upgrading for a Helix (I absolutely fell in love with the HX modelling tones). I would like to ask the opinion of those that have or had both units, if possible! Unfortunately, here in Brazil, the Helix is very expensive and, for buying one, I would have to sell the Pod Go. I use the Pod Go to record myself, as an audio device, and for playing live, as a standalone processor or with my amp in 4CM. I love the Pod Go's format, size (it fits in my guitar bag) and don't feel limited at all by the signal path, what makes me want to upgrade to the Helix is basically two things: the increased oversampling (does it makes a difference enough?) and, most of all that, when using the Pod Go in 4CM, i notice a loss of high end in the guitar DI, when compared to direct signal or with my analog pedalboard. I wonder if the Helix have better converters on the input that would eliminate this problem and allow me to sell my analog pedalboard (that I still use when reamping or using my amp in the studio). Thanks guys!

Hello! Wanted to share some experiences with you guys: I borrowed my dad's JCM 800 2203 reissue this week and been using the Pod Go a lot with the 4 cable method. First of all, using the 2204 pod go preamp and the real one I got really impressed: the Line 6 2204 sounds so close that I can't tell them apart. I was having a little trouble with the volume, since I live in an apartment and this amp is reaaaally loud. Also, the master volume on this amp seems to get really trebly on low positions. Since this amp effects loop is after the master volume I tried to put the master volume on the amp in 4 (really loud for my home) and used the return level of the Pod's fx loop as the master volume. I was really impressed: that sounded much better! So I wanted to share this experience with you guys and, if you want, I can share some tone comparison audios! haha Any of you already did it?

Hey guys! Just to give you an update: Line 6 helped me with my dealer and I was able to swap my unit for a new one. The new unit solved the issue! This was very awesome of Line 6 support, since I live in Brazil and they really solved the situation with my dealer very quickly. I hope that new update solved the issue for those who were experiencing the same issue! Best regards!

Hi there! To give you guys an update (and ask for some advice): I took my Pod Go to the service center in January, 6. Yesterday I picked it up after twenty days and the tech didn't found the problem. I got in touch with the distributor here in Brazil and they told me that, if the Pod doesn't reproduce the problem in the service center, that's nothing they can do to find the problem. They said the only thing they can do is let me send the Pod Go without commitment and neither hurry to see if the problem happens there or sent mine with the defect once it stops for good. Then they, maybe, can diagnose the problem. But the problem is, the problem solves itself when I turn the Pod Go on and off and also happens at very low frequency, it tends to happens 2 times a month when I use it dayly, it is very rare, but is there, concerning me. I would like to know if there's any update about the problem, as I read some rumors about a new firmware update, maybe it will fix this bug of starting without sound? Also, I noticed (and told the tech), that my display, when initializing, for a fraction of a second, the display exibits a white screen. Is it normal or maybe it have to do with the problem? The tech told it was normal, but I am trying to formulate any hipothesis because I would really like to get this fixed under warranty, if it's really a defective unit.

Hi, Vics53! Yes, a brave new world - but a very pratical and good sounding one haha The Pod Go is very easy to use, I don't think you will have too much problems with it. I will try to answer the questions: 1) Straight out the the box and without trying to download the firmware, is the Pod Go usable? Yes, but the update is very easy with the software. You just install the Pod Go Edit software, connect the Pod Go USB to the computer and initiate it in reboot mode (don't remember exactly, now, but I think it's just turning the Pod on holding the bank down footswitch). The firmware 1.12, as far as I'm informed is much better in estability, but I think you can use it without the firmware update without any major issue in most of the cases. 2) Do the problems come before or after downloading the firmware? I don't know about that. I updated mine as soon as I got it. But I think the update is supposed to solve these problems (in my case, I was told it is probably a hardware problem, will see that latter with the tech feedback). 3) Is loading the firmware absolutely essential in order to use the Pod Go? I don't think so, but I think it is worth the hassle.

Hi Vics53! I'm new to the digital modelling world and, besides this flaw, I really like the Pod Go. I think it was bad luck that I got a unit with this problem, since it doesn't seem to be a frequent issue. I will take my to tech support and will let you know. It's probably a hardware issue, but then there's the warranty. The majority of units with firmware 1.12 seems to be running normal and reliably! Feel free to ask me more, if I can help you!

I have been experiencing the same problem in firmware 1.12. I bought my Pod Go in September (received it about September, 18) and promptly updated it to the 1.12 firmware. I use it a lot as a audio interface (don’t know if it can add up to the problematic) and mainly monitor the Pod through it’s headphones output (don’t know if the problem happen in the main outputs). Nevertheless, a few times, without the usb connect, already in 1.12 firmware, my Pod Go booted with no sound. I oppened a support ticket and Line6 replied with instructions to do a fatory reset in my Pod Go and telling me that it was a known firmware issue with the firmware. I did the factory reset and it worked perfectly through more or less fifty days. Now, two times when booting my Pod Go booted one time with no sound and one time freezes in one snapshot. Everytime the problem was solved by turning the Pod off and then back on. I think, due to how rare is this problem, it is probably a software problem. But it makes me a really worried it could be an hardware issue, because it is my main rig, now. I bought the Pod to substitute my analog/amp rig in my prog metal band and need it to be reliable. I oppened a new support ticket in November, but haven’t got the answer still. Will let you guys the answer when I get it. I contacted my dealer, here in Brazil, but he asked me to send my unit to another city, in which it will be tested (and due to the frequency of the problem being very low, it won’t manifest the problem there). It’s really worrying me the possibility that I bought a faulty unit, as I don’t think, that after three months of purchase I will be able to get a product swap.

Thanks for the answer, ElectroStrat! That was my same feeling - I had some intermittent issues with analog gear (tube amps and pedals) and it seemed more frequent and a had tendency to become more frequent (I don't have the knowledge about the differences in hardware behaving in digital products), but I tend to think it's a software issue, since it's so rare! The problema happened November, 27, and since them never happened again. Thanks for the posts indication, I will surely follow the thread! =) I am very insecure about sending my Pod to the dealer, since I think the problem won't happen in their hands, and they will not exchange it! And, since I live in Brazil and the dealer is far from my city, it will be a reaaaal hassle to send the Pod just to have it sent back to me! Thanks!

Thanks for the answer! Yeah, unfortunately it seems it will be better if I go the exchange road...

Do any of you know if the delay in answering the support tickets is normal, because of the end of the year? I openned one support ticket about it in November, 27, and another on December, 8, and got no answer.

Thanks for the answer! Yes, it's really strange! The dealer said it must be a software issue and, if I want to use the warranty, to send the Pod Go in their assistence. I will try, first, to open a new support ticket, and I'll let you know how this turned out!