kc99x

I found that switching send/return and output level between instrument and line level affects tone as much as volume on my amp. It's probably mostly the Fletcher–Munson effect, but if it works, it works. I play single coils with guitar volume at 7 or 8, so even with line level going to the amp input, I've got plenty of headroom. If you're rocking humbuckers into a boost pedal, I would turn down the master before flipping switches. Probably a good idea regardless.

If you have a preset with Amp+Cab and want to switch it to Amp>Cab separately, is there trick to do that? Also, If you have a Amp+Cab block, the one thing you can't do with a footswitch, as far as I can tell, is turn the cab off.

I have the same issue with my XL. Seems to be overheating because it takes about 30 minutes act up and usually only after using patches with high DSP usage. Switches 2, 3, 5, and 6 are frequent problems, but 1 and 4 act up some times. If I shut it off than back on almost immediately, the touch function works again, but the problem comes back faster. The unit is a little warm to the touch, but no more than my phone and less than my laptop. It looks like the only air flow is throught the 1/4" jack, so I wonder if a problem is more likely with more cables plugged in. It's less than a week old, so it's going back to GC rather than messing with the warranty process. Hopefully they will have a replacement that doesn't have the problem. .... Ok, this is taking an unexpected turn. I went back to GC and exchange my XL. Straight out of the box (Ver 3.02), I added some blocks to a preset to max out the DSP, played a while, left it on for a while with my singles coils humming away, played more, left it more... 5 hour later, I could not replicate the problem. Great I thought, and updated to 3.15 and set it up for normal use, and about 45 minutes later, the problem was back. After testing for a while, I realized that if I pressed the switch to turn the block off and back on and switched to another block where touch was working, the function returned to the previous switch. The one change I made that seemed related was in global setting, I had changed "Select Stomp" from the default of touch to both touch and press. I switched it back and initially nothing changed, but I rebooted and after 5+ hours, the problem seems to be gone. I know I changed the setting in the previous unit and I'm 99% sure I left it on the default in my test of version 3.02. I'm assuming this is a software bug rather than a hardware problem, but the exact cause is probably more complicated than just high DSP use and a setting change, otherwise there would be more complaints and questions. I'm going to reported as a bug and hope that Line 6 can replicate the problem.

You can go into Global Settings, Footswitch and change Stomp Mode from 6 to 4. Then switches 1 and 4 will always be bank up and bank down. And the screen switches to preset mode automatically. The problem is, it changes the bank, so if you want a preset in the same bank, you have to press up then down, or down then up. Also, for me the bigger issue is losing 2 stomp switches. I'd rather just press the Mode switch when I want to change the preset. An external FS will show up as 7 and 8 , and then you're back to 6. I haven't used external switches with my XL, but I would just google it. There are a lot of places (e.g. youtube, the gearpage, etc) where people have ask/answered that question and on this forum, you'll get a limited number of answers.

Also, check the bypass assignment for the volume pedal. If it's set to exp 1 or 2, you might be turning the volume pedal on and off by moving rather than controlling the volume. Should be set to Exp Toe (if want to be able to turned it on and off) or none. I love this setting for Wah pedals so it's off in heal down position and turns on automatically when you move it. I can't think of a good reason to use it on a volume pedal.

I would like an option on the amp edit screen to combine or split the cab from the amp. Or if I first copy the preset and switch the amp/cab combo to separate blocks, I would like to "Action, Copy Block" on the original preset. Move to the new preset and have a new "Paste Special" option to copy the settings into the new amp, not the whole block. The DSP usage only comes up because of the multiple step process I now use. Basically, I hate having to write down all the settings to put in the new preset by hand, or remembering 3 or so settings, copy them and repeat until done. When downloading other peoples presets, it seems that they combine the amp and cab, and I want to edit it to separate the blocks or vise versa. I assume I'm not alone with this issue, though I maybe the only one annoyed by it. I'd be fine if the option were only in hx edit.

Before I submit this to Ideascale, I want to check to be sure I'm not missing an existing function. Sometimes I want to take an Amp block and combine it with a Cap block, e.g. if I'm at the 8 block limit on the stomp. Sometimes I want to split an Amp/Cab block into separate blocks, e.g. to add blocks between the Amp and Cab or to have the option to turn the Cab off when using an amp. For now, on my Helix Floor, I copy the block(s) to the 2nd path and replace the blocks on the 1st and go back and forth copying a few settings at a time. On the stomp, there usually isn't enough DSP to add the new blocks while the old ones are there, so I have to save a new preset and go back and forth between presets to copy settings (and always remember to save the partially updated preset). Am I missing an easier way to do this that would negate the need to request a new function on ideascale? Also, if there already is something in ideascale, please let me know. Their search function is weak.

I have the same issue with my XL. Seems to be overheating because it takes about 30 minutes act up and usually only after using patches with high DSP usage. Switches 2, 3, 5, and 6 are frequent problems, but 1 and 4 act up some times. If I shut it off than back on almost immediately, the touch function works again, but the problem comes back faster. The unit is a little warm to the touch, but no more than my phone and less than my laptop. It looks like the only air flow is throught the 1/4" jack, so I wonder if a problem is more likely with more cables plugged in. It's less than a week old, so it's going back to GC rather than messing with the warranty process. Hopefully they will have a replacement that doesn't have the problem.

I had what sounds like the same problem. I built my own analog bypass that bypassed both the hot and ground leads to completely remove the helix from the equation. (Jacks had to be isolated from the box.) Plugged everything back in and the hum was gone whether the bypass was engaged or not. I was using a different cable from the guitar to the effects. The "bad" cable has no issues plugged into the helix and using headphones (or directly into an amp) which is why I thought it was fine. I think the cable was picking up interference from the power supply for other effects, but only in a way that the helix made it audible. Your issue where there is no problem with no helix or only helix sounds similar. When you tested the helix by itself, was the other power supply plugged in? If no, check that in addition to the cables. Bottom line is there is something about the helix that makes it more sensitive to the weakest link in the chain than any other piece of equipment I've owned, and you can't be 100% sure any item (or combination of items) is not a problem until there is no longer a problem. It's annoying, but less annoying than a defective helix.