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Hi there, have just come off a run of 19 gigs using HX Stomps for the first time and noticed an occasional bug that required a mid-gig restart to fix. I have 3 Rat stomp boxes set up and occasionally the volume would drop by about 50% on one at random (different one each time). When the problem occurred, the other Rats were at the correct volume so it wasn’t a guitar/hardware issue. I had to fix the issue mid-gig so a restart was the fastest way but was wondering if anyone might know what causes this? I didn’t experience it during 2 months of practice or during the week of rehearsals - but it happened at 4 out of 19 gigs. Cheers, Ben

@theElevators Thank you, better idea.

Thanks for this and sorry, I did attempt to use snapshots but couldn't save bypass assignments per snapshot. i.e. I couldn't figure out how to have Snapshot 1 auto engage via the EXP, Snapshot 2 engage via switch 2, and Snapshot 3 via switch 3. Or is there some other way? Cheers, Ben

Hi There, I have a weeper block and would like: - Auto-engage on via an expression pedal - Switch one to engage at a specific value for a low cocked wha sound (ala Zappa) - Switch two to engage at a specific value for a high cocked wha sound Is this possible? Also, each time I connect the expression pedal (Volume X Mini) the weeper assignment seems to alternate between EXP 1 and EXP 2, forcing a reassignment each time. Is there a way to force the expression pedal to use Exp 1 each time it's connected? Any pointers in the right direction much appreciated. Cheers, Ben

@rd2rk Amazing, thank you. Will test this out. Cheers, Ben

Hi There, Can a foot switch be used to switch path B (wet effects) between sends and main outs? And if so, how do you set that up? Sorry if that's easy, any pointers in the right direction much appreciated. Cheers, Ben

Hi There, I run 2x HX Stomps, is it possible to assign a device name to them? 99% of the time it's easy because they use different presets but occasionally it's mildly confusing. Any help, much appreciated.

Finally figured this out. Although the messages kept stating Stomp updates, it was actually HX Edit that was out of date (as one screenshot shows). The Line6 site seems to run on a forum platform? Must've scrolled too far and downloaded an older version. After updating everything works - very confusing.

Hi there, new to HX Stomp so sorry if this is easy... After registering the HX Stomp, the site recommended Line 6 Central to manage the Stomp So I downloaded and used it to update the firmware to 3.71.0 The firmware ran without issue and rebooted The Stomp displayed Firmware 3.71.0 on boot (see attached) I downloaded HX Edit which installed without issue HX Edit loads and connects to the Stomp no problem But HX Edit now states 'Updates available' and wants to install 3.70. So I performed a factory reset of the Stomp just incase but HX Edit keeps hassling to update the Stomp to 3.70 (see attached). How do I get HX Edit to recognise the latest firmware? Or do I just ignore HX Edit from now on? Any pointers much appreciated. Cheers, Ben

Thanks Guys, I’ve purchased a Stomp as pedalboard space is tight with more unique effects so yes, 8 blocks is painful. As-is the block using its DSP when added, not when turned-on IMHO but all good. Cheers, Ben

Dumb question, if you turn-down the level on the cab only, do you still hear the amp? If so, this would disable the cab - right?

Bummer but thank you.

Got it, thank you

Hi there, couldn’t see this in the manual so sorry if it’s answered somewhere. If you use the Amp + Cab block, can you disable the cab part of the block when you use a real amp? Obviously, using separate amp and cab blocks achieves this but then you lose an effects block - right? Cheers, Ben

Hi there, Couldn’t see this in the manual (or online) but does a block take DSP when turned on, or when added? Using DSP only when on makes more sense to me but who knows. Any help much appreciated. Cheers, Ben

Thank you, much appreciated.

Hi there, I’ve seen endless posts/videos complaining about the 3 snapshot limit on the HX Stomp but recently saw something about 5 snapshots with toggling so just wanted to confirm, how many snapshots total can you access via a MIDI controller when using the HX Stomp? Cheers, Ben

OK! I now understand. And agreed, it's convoluted (and tedious). Initially, when you said... 'assign ALL the footswitch assignments under EACH snapshot' I was trying to find this under each snapshot so got confused. For my future reference, and for anyone struggling with this, these are the specific steps to setup flip/flopping using Snapshots when in Stomp Mode (as of v3.15) SET PREFERENCES & CREATE SNAPSHOTS Set the 'Snapshot Reselect' preference to 'Toggle' (page 46) Set the 'Snapshot Mode' preference to 'Latch' (page 47) Create, name and colour your snapshots in Snapshot Mode (pages 30-33) I created 4x snapshots: Clean, Crunch, OD and Distortion ASSIGN SNAPSHOTS TO SWITCHES Go to Preset mode Hit Bank Up/Down simultaneously (do it quickly or the 'Swap Footswitches' function will get initiated instead) Press Snapshot 1 Press the hamburger menu and choose 'Command Center' I selected FS1 Turn small knob 1 to choose 'Snapshot' under 'Command' Turn small knob 3 to choose the Snapshot, I chose Snapshot 1 Rinse and repeat for each Snapshot and switch you want assigned SAVE! Yes, save the assignments before going back (I lost all assignments) Hit the MODE switch to go back to Snapshot Mode Press the Snapshot 2 switch Press the hamburger menu and choose 'Command Center' Perform steps 5-11 all over again (exact same assignments, this is the tedious part) Don't forget to SAVE before exiting Rinse and repeat for every snapshot you want assigned to a footswitch Don't forget to SAVE before exiting Command Centre each time (can't say this enough) Now you can switch distortions with one button press, and not have them cascade into each other. @cglaser68 Total life saver! Thank you, much appreciated. REQUEST Helix needs flip/flop groups so you can setup effects in Stomp Mode, and effortlessly assign any effect to a flip/flop group. Benefits over Snapshots... Enabling one effect, disables all others in the group BUT hitting an effect that's already on, turns it off (Snapshots don't work this way) This saves a Snapshot and a Switch because you don't have to assign a 'Clean' or 'Base' Snapshot (switches are precious people!) Cut down on endless programming and preferences for something so simple (basic GigRig switchers have this & I have a Cusack unit with it) Reserve snapshots for changing effects parameters, instead of simply turning effects on/off And because it's software, have multiple groups so you could have multiple distortions, delays and reverbs on different flip/flop groups Request link... If you don't gig in Stomp Mode, then you probably don't care but spare a thought for all the people who do - don't downvote just because: https://line6.ideascale.com/c/idea/1051511 Also found a similar request (334 votes): https://line6.ideascale.com/c/idea/779072 Cheers

Incase I wasn't clear, RTM wasn't the comment I didn't like, it was the comment from PierM that I was lazy and the others that chimed in via Emoji. I'm not lazy, I just didn't fully understand the terminology and how stuff fits together. Manuals are great at explaining individual features but they often don't contain the full 'recipe' for achieving certain outcomes. Anyway, I have plenty to digest when I get home, so thanks to all who've contributed - very much appreciated. Truly.

Sorry @cglaser68 , cross-post! Will read your suggestions which look helpful and give this another go tonight. Thanks for the post, very much appreciated.

I'd actually spent days prior to posting (and since) but it's easy to miss obscure preferences and not understand how everything fits together (and therefore, what to look-up in the manual). If you are new, ignore the comments above. You might think that emulating basic flip/flopping is so simple that you can work in Stomp Mode but you can't. You'll have to fully understand Snapshots, Command Centre, a couple of obscure preferences and look at firmware release notes. This is obvious to experienced users but it wasn't to me. FLOP/FLOPPING IN STOMP MODE... Set the 'Snapshot Reselect' preference to 'Toggle' (page 46) Set the 'Snapshot Mode' preference to 'Latch' (page 47) Create, name and colour your snapshots in Snapshot Mode (pages 30-33) Assign the snapshots to switches in Command Centre ('HX Snapshot' page 43) However, despite the steps above, it seems flop/flopping of effects isn't seamless in Stomp Mode and often doesn't work because... 1. AT LEAST ONE SNAPSHOT HAS TO BE ACTIVE AT ANY ONE TIME This means that you can't press a snapshot to disable it. I thought I could set a 'base' snapshot but this uses another switch (precious on the HX FX) and it's not obvious you can control which snapshot is the 'base'. In my experience, it seems to return to the last snapshot used. This will be obvious to experts but is overly complex if you're new and trying to setup basic flip/flopping. 2. UPDATE 3.15 SEEMS TO WORK DIFFERENTLY Snapshots assigned to switches after update 3.15 seem to work differently now. This change (see 'Per-Snapshot Command Center > HX Snpsht Values' here: https://bit.ly/3KS5IQH) creates a weird situation where Snapshots assigned to switches seem to default to Next after pressing - at least this is what happens on my HX FX. At first, Stomp Mode looks correct - snapshots are assigned to the bottom row of switches... https://www.dropbox.com/s/mxtqftgje4pwote/STOMP-MODE.jpg?dl=0 But after hitting a Snapshot, all 3 switches change which is confusing (especially when playing live)... https://www.dropbox.com/s/4cuawkcn3lrqi44/STOMP-MODE-315.jpg?dl=0 It's incredibly confusing when you're new and I don't understand threads talking about it, like this one: https://bit.ly/3x35WPh . I've wasted another day erasing all settings, restoring and repeatedly creating everything from scratch. This doesn't seem simple and certainly isn't laziness. At first I thought I might've inadvertently set a function on release but no. I've also tried a suggestion which is to only use Snapshots 2-4 and not Snapshot 1. But this is how things were setup in the screenshot above and it doesn't work (for me). Again, experts may understand what's going on here but it's needlessly complex to get something so basic IMHO. 3. IT'S NOT SIMPLE I've since found feature requests (like this one: https://line6.ideascale.com/c/idea/779072 ), further suggesting this is overly complex to setup, or isn't possible in the way a mechanical looper that has this feature might work. If I'm missing something obvious, it's not because I'm a lazy idiot - I've spent hours each day over the past week trying to understand this. Therefore, a pointer in the right direction would be much appreciated. But if you just want to contribute nothing and act like a douche ( @PierM ) don't bother posting. And if you're new to Helix, you're not an idiot.

This has now been solved, to ignore the nonsense and jump to the instructions, click the little grey arrow below... ORIGINAL POST ----------------- Hi There, I have a Crunch, OD and Distortion setup on an HX FX and need to link them so that hitting one, disables the others and hitting any that are on, disables it. GigRig might call these flop/flop loops and I have another hardware loop switcher that has this functionality. I've tried assigning each pedal to a snapshot, then assigning each snapshot to a switch but I can't fix the following problems: Hitting a snapshot that's on, doesn't turn it off Snapshot switches randomly change from a specific snapshot, to 'next snapshot' for no discernible reason Can't change the colour of snapshot switches Can't rename snapshot switches Sorry if this is easy, I might be using the wrong search terms - any pointers would be much appreciated. Cheers HX FX 3.15 HX Edit 3.15

For work, I have to stay up-to-date with about 18 software titles in 3D, design, Video, as well as web CSS, JS, Lunix Server admin from the command line and a range of industry-specific specifications. There are a lot of grizzly industry veterans who dish out RTFM answers on forums so as a result, I'm kind of allergic to these kinds of comments. After re-reading your comment, I can see you're not one of those so sorry for getting the wrong end of the stick and once again, thanks for your help - it's much appreciated. Cheers, Ben

I understand Helix is deep, that's why I printed the manual and refer to it often. But when you're new, it's common to look in the wrong place (like the send and return section) hence a community forum - right? I truly appreciate the time and the help but if the goal of RTM comments is to make people feel small and unwelcome, then message received. I hadn't grasped things after re-checking the manual (yes, the wrong section) so I felt a bit dumb before posting - ya know?

Ahh OK, not instantly intuitive but way more flexible I'm sure. Cheers