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dandesy

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dandesy last won the day on December 23 2025

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  1. Stupid question: did you check the output volume of the 1/4” (which is NOT the same as the mixer)? just asking cuz I’ve had that issue… I mean, a friend had that issue ;)
  2. By first time, you mean on beat one? Yes. The helix has different metronome sounds you can choose from.
  3. I should also add that all my presets were fine except for that one. Helix worked fine until I dejected that preset, and I lost all output from then on. The trick is to select a different preset for Helix to load when you restart it once you lose the audio.
  4. You’re exporting from the setlist, which is just a reference to the real user preset. Go to the USER list and export from there. But that’s not an issue. Your misbehaving preset is. I hate same issue that I created a ticker for, and I’ve been chatting with support about it. They said that removing the cab block fixed it. I ended up rebuilding my preset from scratch on the stadium app, and it’s working fine now..
  5. Reset your helix to factory defaults (after update). of course, back up first, and restore after. A bug is a bug, but this might resolve it for you. You may have to redo from scratch what you had issues with. For instance, to get around the showcase audio issue, I had to delete my tracks and reimport them.
  6. Yes. That’s what I did: backup factory reset restore backup delete songs reimport kind of a pain but it’s still working for me!
  7. So even though this is an issue that they will fix, there might be a workaround. The support guy told me that doing a full reset and deleting and reloading the tracks. could help (he tried it himself). I did. And so far it has survived multiple off and on trip. We’ll see how long it lasts, but it’s a huge improvement.
  8. The issue was confirmed and reproduced by line 6 support. fingers crossed!
  9. Yes! Btw, you need to save the song on helix in order for your fists and all to be preserved. But regardless, I set it up and it was great! Then after turning off the helix, I get no sound from my song.
  10. I’ve observed that if you EDIT a preset while in a setlist, once you save, you’re back in the user’s presets “setlist”. not sure if it’s a bug or on purpose. But ultimately not a big deal for me.
  11. I opened a ticket and was told they couldn’t reproduce the issue… obviously, you guys can!
  12. Thanks. I did set the expression settings to global. No dice…
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