I bought a JTV-69 several months ago and have grown to like the feel of the guitar as a plain guitar and I like the sound of the regular pickups. But on the modeling side of the guitar, I loaded some presets that Variax user and for whatever reason, the patches altered the sustain and output to a considerable extent. So much so that I could no longer use the guitar for gigging, which was the primary purpose for me buying it in the first place. So, I tried multiple times to follow the instructions to reset the Variax to factory settings but each time I would do the procedure, instead of getting a flashing red light, I got a flashing white light and no discernable change was noticed. Has anyone else experienced this behavior? If so, were you able to resolve it and what were the steps you took?