I own at least 4 Line 6 products (totaling over $1600 dollars) you can see it right in my profile. I've been a user for a VERY long time. I purchased my POD XT in 2006 on December 10th. I use a POD XT PRO in my live rig and a POD HD PRO at home along with my XT. I can provide pictures of all my gear with proof that I own it, all you have to do is ask.
My frustration with Line 6 started when they stole my money. I have complete proof of this but nothing ever has come of it. They literally DO NOT care.
For the record my original post was edited. Here is what it looked like, I took a screenshot before posting it for this VERY reason.
For those of you who care, I purchased an add-on pack for my POD XT during a discounted cost promotional deal. I would NEVER have purchased the pack if it wasn't on sale. The entire REASON I bought it was because it was on sale. When I ordered it I noticed I was charged FULL PRICE. They refused to even start the refund process until Tuesday even though the sale happened on the 22nd and the promotional was occurring over the weekend AS STATED BY THEIR OWN EMAIL. Monday happened to also be Memorial day. I wonder how many people ordered model packs with the hopes of getting that discount during that spurious "WEEKEND FLASH SALE" and ended up getting charged full price and Line 6 never refunded them.
So you might say, this is completely off topic and has nothing to do with blue screening POD HD's. You're right, but it is EXTREMELY relevant when there are accusations of me being something I'm not. Meanwhile I sit on a mountain of proof that Line 6 stole from me AND hasn't done ANY DRIVER DEVELOPMENT in 3 years.
So there's my proof.
Want to save a userbase that is jumping ship left and right to Kemper and Fractal? Start treating them better. Care about the drivers you release.