has anybody had the same problem...? after powering up, the hx effects shows everything right...then, when i switch the first preset button, the light stops shining and the unit crashes...??? no sound can be heard....no switch does work...
support told me to update the unit to version 3.50 via HX Edit 3.51, then perform a factory reset on the HX Effects, turn on HX Effects, wait for "Will reset Globals and restore stock Presets..." ...etc.
actually those problems came after 3.5....but i did all that, everything seemed to work fine and now it crashed again...that's a real problem for me because i use the hx fx for switching my amp channels and other midi fx as well...(4CM)...now when that happens live i'm in real trouble...