mkopec

"outputs all go dead silent". When this happens, have you ever tried just moving your expression pedal? I have noticed my old helix had a dead spot when moving from patch to patch. Total silence until the pedal was moved just a little. They came up with a firmware fix for this, and maybe it is also happening with the new product?

Makes me sweat just thinking about this happening, especially after this morning. So I used my board live for the first time today. I was a bit apprehensive about having the familiarity to use it live this early, but figured I had my old Helix out in my vehicle if anything went wrong. Everything was setup and tested dozens of times over the past few days. I was just marching through the 5 presets we would be playing just moments before practice, and one of my presets just vanished from view after pressing a button! Can't even recall which button. I tend to setup the Helix with Presets on top row and Snapshots on the bottom. The button I pressed landed the preset somewhere into the vast User folder, where I have hundreds of saved presets imported from my old Helix. I can only imagine I hit some sort of Delete, and since it was in a folder I created for Live play, I was able to find another version in the User folder? I had to quickly find it and figure out what tap-dance I was going to need to do when it came to quickly getting to that particular song, and then back again. Makes me think the safest thing is to start utilizing the Setlist feature moving forward for the live situations?

So, after importing tons of saved presets from my old Helix Floor, and organizing into folders I notice that if I search in the User folder I can often find 2 or 3 saved versions per song. Whether I am in the Librarian view or the Home view I cannot delete any of them. Any ideas? I just tried using the Setlist feature, and this will be the way I make a list to tweak and practice for live events in the future; much better than arranging in folders.

Turns out they are defined as "Control Port" under the Controller Assign menu, of which you can add 4 switch or pedal devices! What jmillion said, thanks!!

Made the switch from the Helix Floor to the Stadium XL. Been trying everything I can think of to get the Helix Stadium XL to recognize my pedal. I use it for almost every patch and song. Much appreciative of any feedback or advice.

Let me know if you have come across this - after inputting and adding the IP address it connects just fine, but as soon as you close the app, or turn off the Helix it makes you input the IP address each time. There is no save option, but there is an Auto Connect, which I would presume would retain the info.

Any support?

I did run the updater and it does not recognize

Same thing just happened to me

I have updated my helix multiple times since 2017, and never an issue until now

I have gone through step 5; multiple cables, ports, etc. Still nothing is working

I have done all of the above, still nothing is working

I am experiencing the same. Tried rebooting device, computers, using multiple USB cables, and ports. The error persists.

Followed the instructions to the T. No matter what I try, this "Boot Failure, Entered Update Mode" error persists.

Right.. nothing I toggle seems to change it in any way, so it must be my 1st screen issue, not effecting performance of the board otherwise.

This yellow squiggly icon showed up on my screen for the expression pedals. Not sure if this is some sort of new feature related to the latest update, or something else? Any ideas? Thanks, Mike

How do you remove the existing license?

My tuner stopped working the other day also. I have tried everything I can think of. I use several wireless systems and very good cables, etc. I can switch to the tuner, but there is zero activity.

Wow - check this out! https://www.youtube.com/watch?v=FQg6SuJbcOM&feature=youtu.be

Where are the drivers? I can't locate on the line 6 downloads page