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droolfoolbuttdog

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  1. I had the same problem. When I looked at the device manager and the driver for the helix ran the trouble shoot on that driver it came back and said that helix is not compatable with usb3.0. I don't know if that's true or not, I have a DEll laptop running Wundows 10. But I plugged the Helix into a usb hub and it now works fine.
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