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Hi everyone, Two years ago I purchased the Metal Pack for my HD500X, and haven't used it ever since. Today I turned on my HD500X and realised that all the content of the aforementioned bundle have disappeared. I checked out thoroughly even via the HD500X Edit programme, but no way - none of the following amp models was there: PeaveyÂ® 5150Â® (Block logo) BognerÂ® Shiva Remastered MarshallÂ® JCM800 (Model 2204) Line 6 Insane Line 6 Big Bottom Line 6 Variac'ed Plexi Line 6 Purge Line 6 Aggro Line 6 Smash Line 6 Octone I also checked the purchase log on my Line6 account, and noticed that the invoice and activation key for the Metal Pack are still there. Is there a way to activate the Metal Pack again with the old activation key or am I supposed to spend another 50$ again for the same bundle? How can I bring back the amp models that I paid for? Please help and sorry in advance if a similar topic has already been opened in this forum.
Happy Easter all, Sadly, my laptop becam infected with a virus and I needed to reformat the hard drive in order to clear it. I have Gear Box re-installed with the basic package, but I purchased the Gold bundle and cannot get it to reload. I've run the license manager, and can see the bundle; but I cannot get it to display in the Gearbox software. I checked my account and the device ESN (and computer serial #) is very different from that displayed in license manager and that on my account. Could this be the issue? If so, how can I get the License manager to reflect the correct info? I've reinstalled the software a few times to no avail. Any help is greatly appreciated. Thanks, Richard