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Found 1 result

  1. Help needed! Firmware 2.11. Brand new unit. Reason for posting is that I can't find this problem described anywhere else on the internet. Been programming on helix (using out of the box 2.01) for an upcoming tour and tech rehearsal for the last few days. Solid 8 hour sessions of tone finding, each day. Zero problems. I had my guitar in the Guitar In, L/Mono 1/4" to amp, Send 1 to Powered Monitors. Pretty standard, nothing too strenuous. Randomly, this clicking starts coming through my amp. Very quietly. Then disappears. About 10 minutes later it has overtaken the entire output board and no signal is heard from the guitar. [uPDATE: even through the USB outs... which have not been an issue for me as I only need the unit for live mainly, but worth seeing if the problem was there, too... which it is!] I've tried every combination of things to find a solution - every jack cable in every jack in and out... every xlr cable in each output... this click is everywhere and no sound is coming through from the signal chain that's loaded. I even tried updating to 2.11, which didnt work. So I tried a rollback to 2.01, 2.00... but to no avail. The click starts during the loading screen, about halfway through (time wise). It sounds like a digital sample rate mess up somewhere in the deep dark internals... Any help I would be so unbelievably grateful for!!! Thank you!
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