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Found 2 results

  1. I've just discovered Today through one of Steve Sterlacci video that we're supposed to have the "Switch Led" option under "HX Snapshot" in the HX Edit software. But I don't seem to have this option and I have the last 3.11 Update on my Helix Floor. Is there a way to activate this option somewhere? Below are two images: one from Steve Video on YouTube and one from my actual PC. Need help!
  2. I have a very strange problem that has surfaced after the Helix 2.30 upgrade. And everything worked with the last version of firmware which was version 2.21. I have a JTV69 at firmware revision 2.22, Helix Floor now at 2.30, and the new 2.30 HX Editor. The Helix upgrade to Version 2.30 worked fine without a hitch. But now the 5-position model selector switch no longer changes guitar models on my JTV69. Interestingly - the bank select knob works. But not the 5 position switch. If I am at preset 1-3 on the Variax and change banks - I get preset 2-3 correctly for example. But trying to use the 5-position switch inside a bank does not work. This all happens when using the JTV connected to the Helix with the VDI cable SO ---- to make surety JTV was ok I tested the guitar with my old HD500 - everything works fine. Using the same VDI cable Tested the guitar with my Firehawk floor board. Using the same VDI cable - everything worked fine I put a battery in the guitar and connected with an old tech guitar cable - everything works fine. I have concluded from this that the JTV is fine. Also - if I start Workbench HD or the HX editor or both - I can force model changes on the guitar connected with VDI to the Helix by double clicking on the model in Workbench HD or changing it in the HX editor input block. Not sure what to make of it all. I have filed a support ticket. Has anyone else seen this? Or is it just my rig. Would love to hear from anyone or especially Line 6 - I am baffled and at a total loss as it all worked perfectly with Helix 2.21
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