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Hoping to get some assistance on a persistant issue I've had with Helix Native. I have a constant bit of distortion that I can't get rid of. Here's an example - https://soundcloud.com/derek-eugene/helix-noise This is recorded direct in logic, but it comes through in headphones and monitors as well. I've used a few different interfaces (Focusrite Scarlett, Behringer 204HD, IK Axe I/O, Apollo Twin). This happens with both stock cabs and IRs, the attached clip is using one of the more popular custom patches from the Line 6 site. I don't see any apparent clipping in/out. I've checked the sample rate and it matched between the interface and Logic at 41, and still happens at 48. Any assistance would be awesome!! I love the tones I am getting, aside from that low end distortion. Output 1-2.mp3

Hello, this is my first post here , having bought an HX Stomp, that I am very happy with and the Helix Native that seems to have "issues", Let's start with my setup: Helix Native 1.82 / Helix2.80 compatible Macbook Pro, Mojave 10.14.6 Intel Core i5 - 2.4 GHz RAM: 8 GB UAD apollo | twin a small set up but - this still comes in ok for running Helix and Cubase Pro 10.5.5, set up correctly. 1. Helix plugin window closes without warning, upon opening in Cubase 10.5.+ Utterly frustrating. There is no pattern and no sign of how long the Native plugin will stay open for. Often it's simply Open>Close>Open>Close>Open>Close>Open... then at some point it may actually stay open for enough time to edit something. Totally Random, several installs, cleanups = no real difference. I have read that there seems to be ongoing problems with Cubase and Native, just from the BugFixes alone listed on the updates, well it appears to still have issues. 2. Huge difference between the same presets on the Native compared to the Stomp - (unless it's a line 6 preset): Yes, I realise this is a topic discussed here somewhat. I follow the advise of Line 6 and my Instrument / Host in levels (Native) are around -12db to -8db, and correctly gain staged from the Guitar>UAD. It's Fizz - a massive High End Boost from somewhere. I enclose 4 files of short mp3's: 1A. FX Stereo Swirl. HX Native set to "Stomp Emulation". 1B Same default preset from the HX Stomp You can hear differences - the Helix is Brighter - but it is straight from the the host, no cables, etc. BUT quite liveable. The Stomp is narrower in Soundstage, but the sound is also denser. So good So far, though would be nice if they were "indistinguishable". WARNING TURN VOLUME DOWN FOR 2A Own Hammer Simple Helix Native (Stomp Emulation).mp3 The next 2 files: WARNING TURN VOLUME DOWN FOR 2A Own Hammer Simple Helix Native (Stomp Emulation).mp3 2A Own Hammer Simple Helix Native (Stomp Emulation).mp3 2B Own Hammer Simple Stomp.mp3 are a preset I have made. I have made it on both Stomp and Helix Native discreetly, I have also loaded the Stomp version into the Helix Native. The results are the same: The difference is obvious. The IR's I use are from 'Own Hammer' & 'Lancaster Audio' , and the path is very simple: IN (Noise Gate ON) > Line 6 Bandonk > IR. Well There you have my long boring 1st Post. Tell me - Am I expecting too much here? Disregarding the output volume - the inputs are all about the same - certainly close enough for Rock and Roll: about -10Db.. Am I whinging? Am I mistakenly under the impression that the Stomp is seperate sound wise from the Helix and the Native etc? Especially considering how close the inbuilt presets are? Also I am a double Bassist. Don't shoot my guitar - or me - I am only learning. If you have any thoughts about any of this please respond. Thanks for reading. T x. Reference Files.zip