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I ordered a refurbished spider Jam amp from Line 6 and received it yesterday. The box was damaged and the amp will not turn on. I talked to a customer representative and he indicated that he would send me the information I need and an RMA to return the amplifier. 24 hours later I have not heard from Line 6. The rep indicated he would do it first thing - but apparently did not. Just a FYI at this point.
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Just unpacking my new HD500X and in the plastic bag I found a plastic cap about 3/4 inch diameter, loose in the bag. It looks like it could cover the Variax input or an input of similar size. Any idea where it belongs? It's not a rubber foot, there is nothing missing from the bottom of the pedal board. Thanks, Mike
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Lithium Ion (L-Ion) rechargeable batteries are a very common technology employed in many consumer electronics. The below suggested best practices and general information will help you achieve the maximum battery performance over the product’s expected lifetime. The typical estimated life of a L-Ion battery is 300-500 charge cycles (fully charged-fully discharged-fully recharged) or 2-3 years, whichever occurs first. L-Ion batteries will slowly discharge when not in use. Do not leave batteries unused for extended periods of time, neither in storage nor in the product. When a battery has been unused for 6 months, charge or dispose of the battery based on charge status. Rechargeable L-Ion batteries have a limited life and will irreversibly and gradually lose their capacity to hold a charge. Run time decreases as the battery loses capacity. Elevated temperatures can cause permanent loss capacity and negatively impacts the cycle life. Whenever possible, keep L-Ion batteries in cool conditions to preserve the capacity of the cells. For touring James Tyler Variax owners: Lithium cell and battery transportation is regulated in both the United States and the international community. When using a freight company to transport your gear, we suggest that you disclose to the freight company that your guitar has a Lithium-ion battery in it.