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I ordered a refurbished spider Jam amp from Line 6 and received it yesterday. The box was damaged and the amp will not turn on. I talked to a customer representative and he indicated that he would send me the information I need and an RMA to return the amplifier. 24 hours later I have not heard from Line 6. The rep indicated he would do it first thing - but apparently did not. Just a FYI at this point.
Just unpacking my new HD500X and in the plastic bag I found a plastic cap about 3/4 inch diameter, loose in the bag. It looks like it could cover the Variax input or an input of similar size. Any idea where it belongs? It's not a rubber foot, there is nothing missing from the bottom of the pedal board. Thanks, Mike
For touring James Tyler Variax owners: Lithium cell and battery transportation is regulated in both the United States and the international community. When using a freight company to transport your gear, we suggest that you disclose to the freight company that your guitar has a Lithium-ion battery in it.