I tried to update to firmware v2.0 using Monkey.
The update threw the following error:
Tyler Variax update failed. (Code 80009000) Unknown MIDI Error
After pulling and replacing the 1/4 connector on the guitar to reboot it and restarting Monkey, it showed that the firmware was at 2.0 -- but ALL OF THE MODELS ARE GONE, GONE, GONE...
I tried rolling back to v1.71 but it ALSO terminated with the same error message, same result - NO MODELS and it also SAYS it's back at v1.3, NOT 1.71 as when it was delivered!
THIS IS NOT ACCEPTABLE BEHAVIOR!!!
PLEASE PROVIDE A FIX IMMEDIATELY OR THIS GUITAR WILL BE RETURNED!!!!
I also logged this problem this morning as: "Download From Guitar Clobbering Workbench Hd Settings"