Amplifi not working after update.

[sorrelity]

So I tried to update to the newest software first of all it failed haven't even updated. But now I can't even connect to my amplifi with my phone. What the hell...

[sorrelity]

This lollipoping ridicolous, admins read all our threads about this yet they provie absolutely 0 assistance. We spent crazy amounts of money on these lollipoping amps. And you can't even respond to us.

[ColonelForbin]

You might want to do a factory reset, then update the firmware. I don't have an AMPLIfi, so I can't say for sure. But here is how to do it:

 

Post Flash Update Instructions for FX100

 

[ColonelForbin]

FX Update Troubleshooting

 

Step 1: Perform a Factory Reset

• Turn off AMPLIFi FX100
• While pressing and holding both the big knob and TAP footswitch, switch the power on

The process has completed when you see 01 in the bank display and the A footswitch is lit.

Step 2: Calibrate the Wah/Volume Pedal

• Turn off AMPLIFi FX100.
• While pressing and holding footswitch A, switch the power on.
  The display reads “00†and footswitch D LED is lit.
• Press footswitch D.
  The display reads “01â€.
• Move the wah/volume pedal to the toe position and press to engage the toe switch.
  The display reads “02†and footswitch D LED is lit.
• Move the wah/volume pedal all the way to the Heel position and press footswitch D.
  The display reads “03â€.
• Move the wah/volume pedal to the toe position without clicking the toe switch.
• Press footswitch D.
  The displays reads “04â€.
• Move the wah/volume pedal and note the values in the display.
  Values should scroll from 0 (heel down) to 99 (toe down).
• Press footswitch D to save the calibration values.
  The display reads “05â€.
• Restart AMPLIFi FX100.
• Re-pair your iOS device's bluetooth connection with the FX100 by going into Settings/Bluetooth and then pressing the "i" that has a circle around it next to your device and choosing "Forget this Device". Once this is done, re-pair your iOS's bluetooth connection with the FX100.
• Exit the AMPLIFi Remote app by double-tapping your iOS home key and then sliding the AMPLIFi Remote app window up and off the screen to fully close the app.

After performing these steps, your AMPLIFi FX100 should be updated successfully and you will no longer be prompted to update.

[phil_m]

This lollipop ridicolous, admins read all our threads about this yet they provie absolutely 0 assistance. We spent crazy amounts of money on these lollipop amps. And you can't even respond to us.

 

There aren't really admins that read all the threads. There are Expert Users and there are all support people around, but really, these aren't official support forums. Official Line 6 support is handled through support tickets. To create a new support ticket, go here: http://line6.com/support/tickets/add.html/

 

As far as your Amplifi, are you using the USB utility? If so what OS are you using it with? As far as the remote app, again, what type of device are you using (iOS or Android)? Does the Amplifi show up under the Bluetooth menu at all?

[sorrelity]

I'm using iphone, but that's not the problem. I can't update the stupid firmware for amplifi utility. On PC. It just downloads endlessly and that now causes the iphone to not be able to connect to the amp anymore.