matictoni Posted February 14, 2015 Share Posted February 14, 2015 Hi! I have a UX2 for almost 3 years. I have got a new laptop and I installed everything.... no problems, everything looks good... except there's no signal and I'm missing some icons just above the mixer and and you can't really select a n b. Any advice? Quote Link to comment Share on other sites More sharing options...
BigChas52 Posted February 14, 2015 Share Posted February 14, 2015 Make sure you are installing from the latest versions of software. You can find them here http://line6.com/software Quote Link to comment Share on other sites More sharing options...
matictoni Posted February 14, 2015 Author Share Posted February 14, 2015 Hi! I have the latest software 2.5... the meter is yellow but it doesn't sense the guitar and my guitar and cables are fine.... Quote Link to comment Share on other sites More sharing options...
BigChas52 Posted February 14, 2015 Share Posted February 14, 2015 Open "Preferences" from the file menu, and go to the "Hardware" section. Make sure that your UX2's ASIO driver is selected. I was able to duplicate your issue. I had the driver for another ASIO device accidently selected. Quote Link to comment Share on other sites More sharing options...
matictoni Posted February 14, 2015 Author Share Posted February 14, 2015 UX2 is selected in the prefrence panel... but still nothing... Quote Link to comment Share on other sites More sharing options...
BigChas52 Posted February 14, 2015 Share Posted February 14, 2015 Have you run Line 6 License Manager? After that I'm out of ideas, other than a reinstall. Quote Link to comment Share on other sites More sharing options...
matictoni Posted February 15, 2015 Author Share Posted February 15, 2015 Did all that and reinstalled a cuple of times.... It doesn't sense the guitar... Quote Link to comment Share on other sites More sharing options...
matictoni Posted February 15, 2015 Author Share Posted February 15, 2015 Quote Link to comment Share on other sites More sharing options...
Brazzy Posted February 15, 2015 Share Posted February 15, 2015 Have you tried reinstalling the firmware? Quote Link to comment Share on other sites More sharing options...
matictoni Posted February 15, 2015 Author Share Posted February 15, 2015 how do i do that? Quote Link to comment Share on other sites More sharing options...
matictoni Posted February 15, 2015 Author Share Posted February 15, 2015 i reinstalled monkey and updated everything and still nothing.............. Quote Link to comment Share on other sites More sharing options...
BigChas52 Posted February 16, 2015 Share Posted February 16, 2015 Can you please show us a screen shot of the hardware panel from "Preferences" under the file menu? Quote Link to comment Share on other sites More sharing options...
Brazzy Posted February 16, 2015 Share Posted February 16, 2015 how do i do that? Sorry I may not have been clear enough. I was trying to refer to the "flash memory". The following picture may clear things up. Keep in mind I'm currently using a KB37. The UX2, which I also use, will be similar. Quote Link to comment Share on other sites More sharing options...
Triryche Posted February 17, 2015 Share Posted February 17, 2015 Just for clarification, newest version of Monkey has green ticks for everything and can see the UX? Quote Link to comment Share on other sites More sharing options...
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