BBD_123 Posted March 8, 2015 Share Posted March 8, 2015 Forum admin, please help. When I registered my POD I chose a username that I would remember: "line6bbd". I had no idea that this was how Line6 employees signed themselves in the discussion forums. I have tried *everything* to change my username but nothing works. I have been unable to find a working email address for sysadmin so this is an appeal of last resort. Please can someone contact me (I have verified my email in my account settings) and help me resolve this? Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted March 8, 2015 Share Posted March 8, 2015 go here: https://line6.com/account/personalinfo/ edit and change your username. Quote Link to comment Share on other sites More sharing options...
BBD_123 Posted March 8, 2015 Author Share Posted March 8, 2015 TRZ Thanks for your response. That was where I started. Indeed, my username field in personal info *shows* my altered username and I can even log in using my new username. But NOTHING I do will get rid of 'line6bbd' when I actually log in. Nothing. I am absolutely at my wit's end on this. Quote Link to comment Share on other sites More sharing options...
Brazzy Posted March 8, 2015 Share Posted March 8, 2015 TRZ Thanks for your response. That was where I started. Indeed, my username field in personal info *shows* my altered username and I can even log in using my new username. But NOTHING I do will get rid of 'line6bbd' when I actually log in. Nothing. I am absolutely at my wit's end on this. You can try to get help by submitting a support ticket or just call them. Quote Link to comment Share on other sites More sharing options...
BBD_123 Posted March 8, 2015 Author Share Posted March 8, 2015 Just tried to update my settings again. What is it they say about doing the same thing over and over again but expecting a different outcome... :) Anyway, it didn't work again but as usual, when I try to log out I can't. I get this message: The link you followed to logout appears to be badly formed. Please go back and click the link again. I wonder if this is relevant to the problems I am having updating my user profile? Quote Link to comment Share on other sites More sharing options...
BBD_123 Posted March 8, 2015 Author Share Posted March 8, 2015 TRZ Sorry, we crossed. I'll get a support ticket then. I didn't want to do that without first trying everything I could and then asking for help here in case it was just me being daft and missing something obvious. Eh, what a PITA. Quote Link to comment Share on other sites More sharing options...
Brazzy Posted March 8, 2015 Share Posted March 8, 2015 TRZ Sorry, we crossed. I'll get a support ticket then. I didn't want to do that without first trying everything I could and then asking for help here in case it was just me being daft and missing something obvious. Eh, what a PITA. I don't think your user name having "line 6" in it is that big of a deal. I don't think you would have been able to enter it if it wasn't allowed. I wouldn't worry about that much. There's always time to get it changed or fixed later. Quote Link to comment Share on other sites More sharing options...
Triryche Posted March 10, 2015 Share Posted March 10, 2015 I wouldn't worry too much about it. Official Line6 reps will have an additional tag. Quote Link to comment Share on other sites More sharing options...
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