sigitar Posted October 22, 2015 Share Posted October 22, 2015 Hey guys! HELP! 😩 My Helix (1.02.2) do not start/boot anymore! When I turn it on, only the LEDs are lighty shimmering (Black Screen) and nothing happens when I press any button. Any ideas? I Hope you can help me! Quote Link to comment Share on other sites More sharing options...
BigRalphN Posted October 22, 2015 Share Posted October 22, 2015 You can hold down buttons 9 and 10 while booting. That should do it. Quote Link to comment Share on other sites More sharing options...
sigitar Posted October 22, 2015 Author Share Posted October 22, 2015 Thanks, that helps! Unfortunately my presets are lost... and my confidence is gone! When will this happen next time? Maybe during a gig? I'm rather unsettled if I should keep the Helix, although I like many of the amp-sounds... Quote Link to comment Share on other sites More sharing options...
jaminjimlp Posted October 23, 2015 Share Posted October 23, 2015 what were you doing when this happened? Quote Link to comment Share on other sites More sharing options...
sigitar Posted October 23, 2015 Author Share Posted October 23, 2015 I assigned the Level-parameter of the Output-Block to a footswitch and named it "Level-Boost" Quote Link to comment Share on other sites More sharing options...
Leftzilla Posted October 23, 2015 Share Posted October 23, 2015 Mine did the same thing, I hard rebooted it and lost the presets I had been working on. Seems there is an issue with the Helix PC software that it didn't save the bundle but did save the set list and I was able to get back my presets by importing the setlist I had previously saved. Then went out and gigged with it and it has been fine since. Quote Link to comment Share on other sites More sharing options...
BigRalphN Posted October 23, 2015 Share Posted October 23, 2015 In another thread DI announced that they have now seen this issue and are working on it. Quote Link to comment Share on other sites More sharing options...
SWoRd Posted October 23, 2015 Share Posted October 23, 2015 I assigned the Level-parameter of the Output-Block to a footswitch and named it "Level-Boost" I did that in all my patches and had the black screen three times on the first day. I only got the black screen on power up after a break though - not while it was running. I did have it freeze one time while it was running, but that was fixed with a reboot without loosing all the presets. Could it be related to assigning the pedal to the output parameter? I did that to save a block for volume change. Quote Link to comment Share on other sites More sharing options...
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