Gawwuf Posted November 6, 2015 Share Posted November 6, 2015 Have the latest firmware, have the latest version of Helix app. Saved a setlist and when I loaded it back in.... names are all jacked up again. Took me a couple hours to rename and reorganize last time. It looks like it is writing names over the New Preset (blank presets) with the name of the next used preset so they are offset by however many blank ones you have. Spent way too much time re-creating patches after crashes and now re-naming and moving patches after loading a save. After I get done doing this, I guess a temporary fix would be to put "something" in each blank preset so it will save it next time. But having a fixed app would be even better! Quote Link to comment Share on other sites More sharing options...
Gawwuf Posted November 6, 2015 Author Share Posted November 6, 2015 For those who care, the reason I have blank ones is because I use bottom row for patches and don't want to use bank up to get to next patch in a song so I organize them so I only bank up for the next song or next group of songs. :P Quote Link to comment Share on other sites More sharing options...
Digital_Igloo Posted November 6, 2015 Share Posted November 6, 2015 PLEASE contact CS and log this. It's the only way we can properly track bugs and apply metrics. If something's an easy fix, we can sometimes issue it within days. If it sits on a forum somewhere (even our own forum), there's no guarantee someone has even seen it. Thanks! Quote Link to comment Share on other sites More sharing options...
rudomat Posted November 7, 2015 Share Posted November 7, 2015 PLEASE contact CS and log this. It's the only way we can properly track bugs and apply metrics. If something's an easy fix, we can sometimes issue it within days. If it sits on a forum somewhere (even our own forum), there's no guarantee someone has even seen it. Thanks! i´ve had the same problem...who is CS...??? there are some pretty annoying things when making presets with this unit... will there actually be a helix edit or sthg...? that would be very nice...! when you reorganize instant access switches f.e. you have to always rename the single switches again, which really is annoying with this joystick...or you should be able to store your favourite fx together with its´ settings and be able to recall them in other presets.... Quote Link to comment Share on other sites More sharing options...
ozbadman Posted November 7, 2015 Share Posted November 7, 2015 i´ve had the same problem...who is CS...??? there are some pretty annoying things when making presets with this unit... will there actually be a helix edit or sthg...? that would be very nice...! when you reorganize instant access switches f.e. you have to always rename the single switches again, which really is annoying with this joystick...or you should be able to store your favourite fx together with its´ settings and be able to recall them in other presets.... CS would be Customer Service Quote Link to comment Share on other sites More sharing options...
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